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Modern Restaurant Management
MARCH 11, 2025
"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
Modern Restaurant Management
MARCH 11, 2025
" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. – Pooja S.
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Modern Restaurant Management
JUNE 26, 2024
But what do customers want from the drive-thru experience and how can QSRs better meet those needs? How will the drive-thru change in the coming years? Guests also want to be engaged and well-informed throughout the ordering process. They don't want to be left in the dark, squinting at static, outdated menu boards.
EATER
MARCH 11, 2025
Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. Many cities have all but nixed their outdoor dining programs, and there hasnt been a push to make the air indoors any safer.
Modern Restaurant Management
JANUARY 3, 2025
To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow.
Modern Restaurant Management
DECEMBER 3, 2024
Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebrate at restaurants or bars. early bird timeslot.
Modern Restaurant Management
MARCH 27, 2020
He cautioned that when restaurants can reopen for dine-in service, they will have to face the bittersweet reality of less seating capacity and less sales–he estimates as much as 30 percent–due to social distancing practices and guest apprehension. "They "The fighter is going to win, right now."
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