Restaurant Guests in the Driver’s Seat
Modern Restaurant Management
JUNE 26, 2024
But what do customers want from the drive-thru experience and how can QSRs better meet those needs? How will the drive-thru change in the coming years? Guests also want to be engaged and well-informed throughout the ordering process. They don't want to be left in the dark, squinting at static, outdated menu boards.
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