Remove Dine-in Remove Outdoor Remove Reservations
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

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Outdoor Is the New Indoor

Modern Restaurant Management

It’s the perfect slow-down to tweak recipes and menus, do some deep cleaning, or consider fresh ways to change up the customer dining experience. Some folks acted with more caution than others, in terms of mask usage and social distancing, but all who emerged into public outdoor settings seemed eager to get back out into the fresh air.

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Best Practices for Outdoor Dining All Year Long

Modern Restaurant Management

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. Many sidewalks slant out toward the street.

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Welcoming Customers Back: How to Resell the Dine-in Experience as Restaurants Reopen

Modern Restaurant Management

Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. And even with stricter guidelines in place, will customers actually risk dining out in public spaces?

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Why Your Restaurant Is Invisible Online – And How to Fix It Before It’s Too Late 

Modern Restaurant Management

Here, restaurants must ensure they provide accurate information, such as hours, contact details, and attributes like outdoor seating or delivery options. Hybrid : A middle ground between Google and TikTok, platforms like Instagram act as a mini business profile where restaurants can showcase menus, promotions, and links to reservations.

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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Local SEO strategies, like targeting location-specific searches, will help your site show up when people look for nearby dining options on search engines.

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Five Casual Dining Design Trends Worth Replicating

Modern Restaurant Management

While restaurants saw sales plummet during the height of the pandemic, Americans proved how much they were looking forward to dining out again once vaccination rates rose and positive COVID cases started to fall. By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic.

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