Culinary Cues

SEPTEMBER 30, 2024

Of course, running a restaurant is difficult, wholesale prices of ingredients have risen dramatically since the pandemic, labor costs are out of control, and landlords have no mercy when it comes to establishing lease arrangements. That’s 21 meals for two people over seven days. Do the math. So, what does the independent restaurateur do?

Pricing 406

Pricing Marketing Insurance Seasonal Menu 406

Modern Restaurant Management

DECEMBER 3, 2024

Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebrate at restaurants or bars. early bird timeslot. early bird timeslot.

Reservations 221

Reservations Book Customer Experience Dine-in 221

Modern Restaurant Management

JANUARY 3, 2025

Quick-service and fast-casual concepts are leading this transformation, developing layouts that can seamlessly shift between dine-in, takeout, delivery, and potentially even catering or retail components. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow. How does it dovetail with sustainability goals?

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

FEBRUARY 17, 2025

Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. If this were to happen, we would likely see a reduction in the hospitality workforce, potentially impacting nearly two million employees in the sector." by about one percent.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JUNE 10, 2021

The long-awaited joy of a bustling dining room has finally returned. Although there is an undeniable convenience of seeing all flight options in a single search pane, Southwest has opted out of appearing on aggregators, instead offering an everyday low price value proposition for booking direct.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

AUGUST 18, 2023

Something is up at in the dining room of Ronin Farm and Restaurant in Bryan, Texas. Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. It's the tables!

Back of House 418

Back of House Seating Seasonal Menu Design 418

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Quality Service Above All.

Seating 468

Seating Training Customer Service Point of Sale 468

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 470

Menu Seasonal Menu Front of House Café 470

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. As we head into the holiday season, we expect consumers to return to in-restaurant dining with enthusiasm. That didn't hinder the service.”

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Increase in specials and promos.

Social Media 450

Social Media Online Ordering Loyalty Program Pricing 450

Modern Restaurant Management

AUGUST 10, 2021

With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. Some establishments are trying to pass on these costs to customers by increasing their prices, causing disgruntlement among their long-standing patrons. The food and beverage industry is on a hiring frenzy.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

MARCH 28, 2025

Although these items are still plentiful, dining at a baseball game has now become an exciting culinary affair. This shift has made dining at a baseball stadium as much a draw as the game itself. You have to be able to get to your seat and then enjoy your food and beverage there, Krivosik says. Heres how they got there.

Serving 262

Serving Seasonal Menu Food Supply Menu 262

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. They knew Yelp could do more than just help them seat diners. Restaurants were mandated to completely shut down dine-in. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. I knew restaurants were in trouble.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

JUNE 1, 2022

How value engineering can be a restaurant construction solution in the face of rising prices and unpredictable supply chains. As the prices of construction materials skyrocket due to rising inflation and supply chain woes, budgeting for commercial development has become significantly more challenging. Acceptable Alternatives.

Design 520

Design Supplies Equipment Education 520

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. Revenue management is not a new concept.

Management 408

Management Management Airlines Customer Service 408

ChowNow

FEBRUARY 21, 2025

Restaurant-owned branded apps allow restaurants to accept orders directly, negating the need for a third-party, giving operators more control over pricing, customer data, and rewards programs. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

FEBRUARY 13, 2025

A higher-priced system that saves time and reduces errors might be more valuable than a cheaper, less effective alternative. Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. Set clear goals.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. The blind waitstaff helps the diners find their seats, and then serves them a series of mystery dishes, which the guests taste and guess at in total darkness. But it doesn’t have to be that way.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. Own Your Changes In March 2023, restaurants’ food prices were 8.8 Customer expectations are level set by their most advanced in-store and digital experiences. percent higher than in March 2022.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. Don’t be afraid to increase price.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JULY 31, 2020

No doubt, while several restaurant chains in the quick service space (QSRs) have seen double-digit, same-store sales growth, COVID-19 has provided an additional untimely blow to the casual dining space that cannot transition as nimbly to a takeout-only model. providing and requiring PPE; taking reservations only for seating).

Retail 443

Retail Casual Back of House Consumer Goods 443

Culinary Cues

MARCH 26, 2022

Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. These are the restaurateurs who call me up and ask: “My dining room is full, why am I not making any money?”. [] NOT UNDERSTANDING HOW TO PLAN EFFECTIVE MENUS. Spoiler alert – nothing could be further from the truth.

Cash Management 449

Cash Management Social Media Restaurant Law Communication 449

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. With the COVID-19 lockdown, reopen, and repeated lockdown, consumers are warrier than ever about dining in at restaurants—and many are stuck at home.

Marketing 539

Marketing Social Media Influencer Online Ordering 539

7 Shifts

AUGUST 2, 2024

This number is essential because it helps you determine the price of your food and beverages. That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. for every dollar you earn.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

APRIL 22, 2020

As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. So, we slashed four-to-seven percent off wholesale prices, which is a significant price cut. Now we are expanding our focus.

Retail 411

Retail Seating Customer Service Supplies 411

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Running your own online ordering system gives you complete control over pricing, promotions, and customer data, helping you maximize profits while still offering convenience. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

JULY 16, 2020

This could be demonstrations from your chef, a tour of your new private dining room, candid shots of guests enjoying the patio and fire pit, or vibrant photos of that night’s seafood special. Every day, more than 3.5 billion people sign onto social media to check what’s going on in the world. It’s not enough to post.

Social Media 505

Social Media Coupons Download Entertainment 505

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. Auto-flush toilets – Using sensory technology, the toilet automatically flushes shortly after you stand up from the toilet seat. COVID-19 has changed how the foodservice world operates. Mobile Payment. Hands-Free Door Openers.

Cash Management 520

Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 3, 2023

Key findings illustrating the industry's economic conditions include: Growth will continue : The foodservice industry is forecast to reach $997 billion in sales in 2023, driven in part by higher menu prices. For others, outdoor dining and alcohol-to-go are becoming table stakes. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

APRIL 20, 2020

There’s a possibility that menu items may carry a lower price to entice business. Furthermore, some seats may need to be removed for a period of time so that customers feel a comfortable sense of separation and aren’t too close to each other. This will clearly help as the market returns to on-site dining.

Customer Service 459

Customer Service Training Front of House Dine-in 459