Modern Restaurant Management

FEBRUARY 16, 2022

Instead, management should consider adjustments that allow for a clear path for takeout and delivery drivers, whether that be through temporary (yet aesthetically pleasing) signage or an alluring component that keeps dine-in patrons to one side, and those who intend to grab-and-go to the other. Takeout is Taking Over.

Design 558

Design Fine Dining Online Ordering Dine-in 558

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

2025 94

2025 Hotels Travel Dietary Restrictions 94

Modern Restaurant Management

MARCH 31, 2021

Restaurant management can put some thought into reconfiguring any dining area to make the space feel exclusive and welcoming, not bare or half-empty; this will likely mean the removal of furnishings that don’t allow social distancing. Safety and Normalcy.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

ChowNow

MARCH 7, 2025

Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. When people are hungry, they turn to Google. Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

MAY 19, 2020

Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. Restaurants play an important role in our lives and in our communities; often where we celebrate birthdays, graduations, first dates, and major life moments. Safety and Trust.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

EATER

JUNE 4, 2024

Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence. Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. Make reservations. For restaurants that accept reservations, reserve.

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

EATER

AUGUST 22, 2024

Chris Loupos The “Reservation Dogs” co-creator and Oklahoma native shares his must-visit spots in Tulsa and more If you are reading this and have still not seen Reservation Dogs , I am sure I’m not the first to tell you that you’re missing out. But there’s lots of pop-ups. My friends Nico Albert and Bradley Dry both do a lot of those.

Dine-in 318

Dine-in Reservations Back of House Influencer 318

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 26, 2022

This research, from the March edition of the Digital Economy Payments report, “Going Digital to Pay for Travel and Restaurant Dining” also found that credit cards account for the greatest share of food spending with consumers using credit cards to purchase an estimated $29.8 billion in food items in February.

Consumer Goods 449

Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

DECEMBER 28, 2023

More Business and Pleasure : “Bleisure” travel is on the rise and next year we predict more people will be combining their business travel with personal leisure, leading to extended stays and more opportunities to explore. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MAY 1, 2020

Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Revenue Management Solutions (RMS) revealed insights from its global consumer study that assessed consumers’ dining behavior and perspectives on the restaurant industry as the COVID-19 pandemic unfolds. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

EATER

JANUARY 8, 2024

Especially if you stick to The Whole Art of Dining by J. In Victorian England, those events were frequently governed by a strict code of etiquette , which regulated exactly when each course should be served and how the napkins should be folded. Your napkins need to be folded in a way that suggests you hold a degree in structural engineering.

Entertainment 337

Entertainment Travel Book Back of House 337

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 472

2020 Food Safety Hotels Dine-in 472

Modern Restaurant Management

MARCH 17, 2022

With the right technology in place, restaurants can tailor smaller menus to the on- and off-premise dining preferences of their customers while leveraging automated marketing promotions to make the most of their offerings. To mitigate these concerns, restaurants have gotten creative, looking for new cost-cutting measures.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore.

Outdoor 301

Outdoor Reservations Front of House Dine-in 301

Modern Restaurant Management

NOVEMBER 10, 2021

This culinary blend came naturally to Moncayo, inspired from his travels across the Asian continent. In our opinion, the wait was worth it as you can see how unbelievably beautiful the dining room and open kitchen are). Imagine going from $7,000 in sales per week in your opening year to $70,000 a week in just year two. Pepe Moncayo.

Dine-in 450

Dine-in Cash Management 2013 Customer Service 450

Culinary Cues

APRIL 15, 2020

It seems that we have reached a point where acceptable casualties is a consideration in so many decisions. This forum has been essential as people from all over the world developed their philosophy of life and ethical/moral standards. [] RESTAURANTS ARE IN THE BUSINESS OF REWARD AND RECOGNITION.

Travel 380

Travel Small Business Point of Sale Back of House 380

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Mark Hoefer, General Manager, Le Bilboquet Atlanta. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

EATER

JUNE 18, 2020

None of these surveys asked if or how cruisers still planned to eat aboard, if they’d still feel confident hitting the signature mile-long buffets or communal table-stacked dining halls — or if the presence or absence of these traditional setups would change their choice at all. An industry survey in the U.K.

Food Safety 345

Food Safety Kitchen Safety Travel Dine-in 345

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. And, you don’t have to run a cocktail bar or fine dining location to play with these combinations.

Bar 474

Bar 2023 Back of House Coaching 474

The Rail

FEBRUARY 7, 2025

From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. Video can highlight your signature dishes , seasonal specials, decadent desserts, and upscale cocktails to encourage reservations.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Culinary Cues

AUGUST 21, 2023

Suddenly patrons were standing in long lines not just for the food and ambience, but to catch a glimpse of the chef in his (or noticed better late than never) or her starched chef whites wearing a smile and walking through the dining room like a member of royalty. People traveled cross country to experience these chef extravaganzas.

Back of House 399

Back of House Food Supply Government Dine-in 399

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

EATER

MAY 26, 2021

For the first half of the 20th century, hungry travelers couldn’t do better than a roadside tea room. If you happened to be traveling from Washington, D.C. If you happened to be traveling from Washington, D.C. The Handy Landing Tea Room and Store in Weirs Beach, New Hampshire | weirsbeach.com. The Ashland Museum.

Back of House 329

Back of House Advertising Travel Small Business 329

7 Shifts

AUGUST 18, 2021

That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. Avoid overbooking reservations. Table of Contents. Before the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Embrace the Suck

JANUARY 20, 2021

What happened that day altered how we travel and our perceptions of the world around us. Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services. Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services.

Social Media 417

Social Media 2001 Online Ordering Take-out 417

Culinary Cues

JUNE 29, 2024

What would it take for guests to rave about dining in your restaurant? One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation.

Dine-in 304

Dine-in Customer Experience Back of House Customer Service 304

EATER

JULY 8, 2020

While there is no form of travel that’s perfectly safe right now, there are certainly more responsible options than others for scratching the itch. So, with safety top of mind, here are some alternative parks to consider for your 2020 summer escape, and, of course, the best places to eat — to go, dine-in, or dine-out — nearby.

Front of House 313

Front of House Travel Dine-in Seating 313

Culinary Cues

SEPTEMBER 15, 2022

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Ironically, there is always room to be great and there is plenty of room to be mediocre.

Fine Dining 405

Fine Dining Front of House Customer Service Customer Experience 405

Culinary Cues

MAY 15, 2021

Without cash reserves the pandemic cause thousands of restaurant casualties. Brick and Mortar weighs us down: Requiring customers to travel to you puts the weight of participation on their shoulders and the responsibility for push and pull marketing in the hands of the operator. What if……happens? How will we react?”

Customer Experience 400

Customer Experience Cash Management Customer Service Front of House 400

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

EATER

JANUARY 21, 2022

I know travel is back for some, and plenty of my friends have flown internationally now that vaccines are readily available, but I have not been anywhere new since summer 2019. In Mauritania , a man smiles with a child on his shoulders. In the Philippines , there’s a parade followed by a wedding. There are also a lot of Pizza Huts.

Travel 261

Travel Back of House Social Media Dine-in 261

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. Lille Allen We asked couples across the country about budgets, date nights in, and what makes a restaurant really worth it In the first seven years of our relationship, my husband and I never codified date night. We went to restaurants sometimes, we cooked together other times.

Back of House 178

Back of House Take-out Specials Reservations 178

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity. Come on, we know this!

Fine Dining 402

Fine Dining Back of House Food Truck Pricing 402