7 Shifts

OCTOBER 30, 2023

Florida is a great place to operate restaurants thanks to its huge tourism draw and an influx of retirees with disposable income. But beyond minimum wage laws, there are other Florida-specific regulations—like overtime laws and child labor laws—that affect the restaurant and hospitality industry.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Modern Restaurant Management

JANUARY 15, 2025

The restaurant industry continued to grow in 2024 with sales forecasted to top $1 trillion for the first time in history, according to the National Restaurant Association’s 2024 State of the Restaurant Industry report. PCI compliance is a major pain point for QSR and fast food restaurants.

Audits 221

Audits Restaurant Law 2024 Customer Experience 221

Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

Technology 498

Technology Food Safety Restaurant Law Training 498

Modern Restaurant Management

AUGUST 31, 2022

Restaurants are grappling with labor shortages, supply chain disruptions and inflation. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. consumers are dining out less often. As a result, 80% of U.S.

Restaurant Law 520

Restaurant Law Fine Dining Point of Sale Customer Service 520

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. As the pandemic spread, one of the biggest deterrents from people frequenting their favorite restaurants was concern of exposure to the COVID-19 virus.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. From beginning to end, the dining experience is filled with close in-person interactions. Restaurants are a people-oriented business.

Restaurant Law 510

Restaurant Law Recruiting Customer Experience Dine-in 510

Modern Restaurant Management

APRIL 1, 2024

As the restaurant industry faces multifaceted challenges, ranging from new minimum wage laws to reputational hurdles, a new hero has emerged: families with children. Families Are Making Diverse Choices Families are also open to all dining segments and channels. Strategies for Attracting Family Business Given a -2.1

Catering 486

Catering Fast Casual 2024 Customer Service 486

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

JULY 28, 2022

What Data Should Your Restaurant Be Collecting? There are three main types of information your restaurant should collect: Customer Information. Some great examples for restaurants are: How often the customer orders. How the customer prefers to order (for delivery, for pick-up or to dine-in). US Privacy Rights & Laws.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

SEPTEMBER 1, 2021

After the rollercoaster of the last year and a half, the restaurant industry is moving forward with making upgrades they put off because of the disruption COVID-19 created. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now? Technology Consolidation. Savings on Prime Costs.

2021 612

2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. Just last week, I dined outdoors at a local restaurant.

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 18, 2021

The COVID-19 pandemic has reshaped the way restaurants do business. Many areas across the country are in the midst of a “second lockdown,” as state and local governments are again restricting businesses with indoor dining to help curb COVID-19’s spread. Are you wondering what laws apply to this business model?

License 503

License Restaurant Law Franchise Franchising 503

EATER

JULY 18, 2023

Restaurant menus can present an awkward challenge for blind people. Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. People’s experiences of these restaurants range from delight to terror. But it doesn’t have to be that way.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

MARCH 13, 2023

Why were these changes made and what are the key impacts on restaurants? These concerns reflect FDA’s increasing commitment to ensuring that Americans with allergies are aware of the potential allergens in their foods and impose commensurate duties on restaurants and food producers in order to further that commitment.

2022 471

2022 Allergens Food Food Safety 471

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent). The challenges the restaurant industry faces are multilayered.

Hiring 525

Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Share Guidance. Prepare for Tomorrow.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. An earlier version of the law was passed in 2012, but was struck down in 2019. Litigation. Oregon Mutual Insurance Co.,

2022 474

2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

Insurance 531

Insurance 2021 Restaurant Law Fine Dining 531

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

FOH 539

FOH Kitchen Safety BOH Food Safety 539

Goliath Consulting

NOVEMBER 22, 2020

What trends and opportunities can bar programs leverage in the current market with different dining options and guest preferences? Goliath Consulting Group analyzed data from our clients and national trends to identify some key options restaurants can utilize to expand their holiday business. Take Advantage of Modified To-Go Laws.

Bar 397

Bar 2021 Restaurant Law Beverage 397

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Even with the recent uptick in employment, restaurants are facing a major worker shortage, and many are struggling to keep their doors fully open with limited staffing.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

APRIL 21, 2021

Laws affecting restaurants have changed frequently over the past year, largely with restrictions on capacity and indoor dining, and the employer-employee relationship has endured changes and challenges as well. As such, it is advisable to consult with an attorney to discuss your specific circumstances.

Restaurant Law 493

Restaurant Law Employee Relations 2021 Hospitality 493

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery.

Marketing 508

Marketing Email Marketing Loyalty Program Point of Sale 508

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 449

Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

APRIL 18, 2022

In the restaurant industry, spring means the beginning of outdoor dining. The outdoor dining season is much anticipated not only because it is enjoyable for diners, but it also benefits restaurant owners and employees by vastly expanding the amount of dining space available to customers. Prioritizing Staffing.

Outdoor 419

Outdoor Seating Restaurant Law Customer Experience 419

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

OCTOBER 20, 2021

Offering a safe and enjoyable outdoor dining experience requires careful planning. Here are a few outdoor dining tips to ensure that you are providing the best experience possible to your patrons. Your outdoor dining area should have a level walking surface with no loose materials that could contribute to slip, trip, or falls.

Outdoor 474

Outdoor Insurance Dine-in Customer Experience 474

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Who Regulates Franchise Compliance Laws? Federal Law Compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

Cash Management 460

Cash Management Social Media Restaurant Law Communication 460

ChowNow

MARCH 7, 2025

Restaurants collect a ton of customer data. When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Culinary Cues

OCTOBER 3, 2024

The article struck a nerve with its focus on A Cook’s Kitchen Laws. What rules or laws are most significant for them and how might their commitment to them impact on those workhorse cooks, dishwashers, restaurant servers, and the like? Since then, more than 100,000 people have read and shared that article.

Coaching 446

Coaching Restaurant Law Training Article 446

Modern Restaurant Management

JULY 7, 2020

While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment. Trust and perception are already eroded, so small measures are not on the menu.

Delivery 517

Delivery Social Media Online Ordering Restaurant Law 517