Modern Restaurant Management

DECEMBER 23, 2024

Self-serve kiosks, QR-code menus, and personalized ordering systems will continue to redefine how patrons interact with venues. Advances in AI and customer relationship management (CRM) tools allow businesses to analyze customer behavior, predict preferences, and craft hyper-personalized dining and drinking experiences.

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2025 Hospitality Bar Customer Experience 346

7 Shifts

NOVEMBER 24, 2024

You can identify potential gaps in the local dining landscape and create unique value propositions. However, the systematic gathering and analysis of data serves to lay a solid foundation for your business. Another goal might involve understanding your local dining market's preferences. Start by deciding what you need to know.

Marketing 370

Marketing Social Media SEO Customer Service 370

EATER

MARCH 28, 2025

Although these items are still plentiful, dining at a baseball game has now become an exciting culinary affair. This shift has made dining at a baseball stadium as much a draw as the game itself. Heres how they got there. These baseball stadiums didnt start developing new menu items overnight or without forethought.

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Serving Seasonal Menu Food Supply Menu 267

Modern Restaurant Management

DECEMBER 13, 2024

Every year, the culinary world serves up something new to savor. Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served.

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Modern Restaurant Management

DECEMBER 19, 2024

This approach entices guests to explore their palates or reminisce on familiar flavors, turning a simple dining experience into an emotional journey that encourages guests to return time and time again. It has become common in the American dining scene to see restaurants categorized into specialty niches.

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Dietary Restrictions Influencer Customer Experience Menu 417

Modern Restaurant Management

OCTOBER 29, 2024

The day served up a multi-course menu of timely topics designed to empower restaurant marketers, including tapping into industry trends, deploying strong loyalty app campaigns, boosting ad performance with AI-powered tools, and the importance of storytelling and upleveling brand creative. The proof is, well, in the pudding.

Marketing 447

Marketing Advertising 2024 2023 447

Modern Restaurant Management

OCTOBER 13, 2024

In quick-serve restaurants, there has also been a marked uptick in digital kiosk usage. In quick-serve restaurants, staff can focus on preparing food rather than taking orders. adults who eat at quick-serve restaurants expect to receive their food within five minutes or less of ordering, reliable connectivity is key.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

DECEMBER 11, 2024

Kindness Food Network's “Kindness is Served Here” is rolling out in 63 restaurants across Northeast Ohio as part of Values-in-Action’s Kindland movement in partnership with the Ohio Restaurant and Hospitality Alliance. “Kindness and restaurants go hand in hand," said Values-in-Action CEO Stuart Muszynski. "Every

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Menu Customer Experience Download Hospitality 419

Modern Restaurant Management

NOVEMBER 11, 2024

The Tech That’s Already Here Automation in restaurants isn’t just about robots bringing food to your table or mixing drinks; it’s about redefining the dining experience altogether. Think about the touch-screen ordering systems at fast-food chains, or the self-serve kiosks at McDonald's. Even kitchens are evolving.

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Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

APRIL 17, 2025

"Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. ." He saw an opportunity to create a platform that better served restaurants. Nick Kokonas was trying to solve Alinea's costly no-show problem and the resistance they faced when introducing prepaid reservations.

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Modern Restaurant Management

JANUARY 17, 2025

" While dining out, GLP-1 users skew their dollar spend toward quick-service restaurants, but they shift toward grocery foodservice, casual dining, and midscale restaurants during their first year on the medications, the report found.

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Beverage Magazine Education Retail 410

EATER

APRIL 11, 2025

Daron English Communal dining is all the rage. It would be one thing if I could whisper and gossip with the group I was dining with that night about the odious man across the room. Diners gather at one of chef Kendall DaCostas supper clubs. What if youre seated next to someone who sucks?

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Fine Dining Seating Dine-in Cash Management 267

The Rail

FEBRUARY 7, 2025

From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. You can encourage customers to share their dining experiences through videos to amplify your reach and credibility.

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Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

JANUARY 9, 2025

With electricity costs averaging 16 cents per kWh in the United States, they serve as a formidable solution in intermittent applications, such as outdoor winter patios, where convenience outweighs long-term infrastructure costs. Infrared heat, like sunlight, warms objects directly by exciting surface molecules.

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Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

JANUARY 24, 2025

” The two large kitchens serving Chatham University’s Eden Hall campus: The Lodge and The Esther Barazzone Center kitchens use electric induction cooking improve the precision and quality of the food they serve. .” Sales of induction stoves are on the rise in the U.S., representing 18 percent of sales in 2023.

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Sustainability Food Equipment Design 448

Modern Restaurant Management

APRIL 7, 2025

As the digital dining revolution accelerates, the most successful restaurant chains will be those that transform their fragmented tech landscape into unified enterprise platforms. It’s no secret that restaurants with more than one location depend on standardization to thrive.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

The Rail

OCTOBER 10, 2024

Here's what's driving the demand for restaurants to start serving more sustainable coffee : Ethical Awareness: Consumers have more awareness about the social and environmental dimensions associated with the production of coffee. Another emerging trend is the consumer interest in sustainable coffee, notably when going out to eat.

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Sustainability Dine-in Compost Consumer Goods 130

Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Music Drives Dining Performance Music is the invisible host. Yet, many restaurants either throw on a random playlist or forget music altogether, missing a crucial opportunity to elevate the dining experience.

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License Fine Dining Customer Experience Customer Service 251

Goliath Consulting

APRIL 18, 2025

In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. Its not just about how well you serve, but how well you care. Hospitality isnt just serviceits the emotional connection that keeps guests coming back. Providing good food is just the beginning.

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Hospitality Email Marketing Mobile Ordering Customer Service 221

Modern Restaurant Management

JANUARY 2, 2025

The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior. Customers are increasingly expecting restaurant-quality food, even when dining at home. This not only frees up labor but also reduces order errors.

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2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

MARCH 18, 2025

With social media shaping trends, culture and commerce around the clock, younger generations are increasingly using these platforms to discover new dining experiences. 2025 is as nuanced a year as brands have ever seen with consumers behaving and setting expectations in opposing ways. However, as digital habits shift, so does consumer trust.

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2025 Sustainability Social Media Customer Experience 322

Culinary Cues

JANUARY 13, 2025

Guests may sparkle when they see the chef walk through the dining room and whisper about how great he or she is at their craft, but what many dont realize is that their meal was likely never prepared by the chef. This is a time of the year when many invest personal effort in speculating who will win the honors as NFL Most Valuable Player.

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Coaching Sports Presentation Seasonal Menu 440

Modern Restaurant Management

NOVEMBER 20, 2024

Quick-serve restaurants (QSRs) experienced four-percent growth over the past year, which helped to offset the declines seen in full-service dining. Long after the restaurant industry felt the most significant impacts of the pandemic, echoes still reverberate in the form of workforce realities and operational challenges.

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2025 2024 Recruiting Employee Relations 474

EATER

NOVEMBER 12, 2024

It was especially ironic considering that this controversy centered around a place where food is served, and that breastfeeding infants are simply trying to eat. . | Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating.

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Restaurant Law Education Food Supply Dine-in 332

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. At the same time, it can result in consumers creating more waste if they order more than they can eat.

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2025 Loyalty Program Customer Experience Online Ordering 419

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Travel around and youll be rewarded. Whats the food in Sri Lanka like?

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Hotels Seasonal Menu Back of House Small Business 285

ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle.

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Marketing Social Media Email Marketing Loyalty Program 195

EATER

APRIL 2, 2025

Alison Gibson and Cara Tobin, Honey Road and Gray Jay, Burlington, VT Lee Hanson and Riad Nasr, Frenchette, Le Veau d Or, and Le Rock, New York, NY Outstanding Chef A chef who sets high culinary standards and has served as a positive example for other food professionals. Check out the full list of finalists below.

2025 332

2025 Beverage Hospitality Leadership 332

Modern Restaurant Management

MARCH 3, 2025

Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving. Day in and day out, restaurant employees are on their feet—cooking, serving, bartending, cleaning, and ensuring every guest has a memorable experience, all while often working unusual schedules or long hours.

Insurance 412

Insurance Healthcare Small Business Leadership 412

ChowNow

JANUARY 27, 2025

Among these heroes are restaurantscommunity cornerstones that not only serve as gathering spaces in normal times but also become lifelines during crises. Among these heroes are restaurantscommunity cornerstones that not only serve as gathering spaces in normal times but also become lifelines during crises.

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Food Supply Social Media Food Order Take-out 300

EATER

DECEMBER 23, 2024

nash For restaurant owners like the Toups, who strive to combat food insecurity year-round through their non-profit, Toups Family Meal , giving back during the holidays is just as important as the job of serving others at their restaurant. If the governments not going to step in, then were going to step in, because thats our business.

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Guest Recovery Dine-in Events Small Business 293

Culinary Cues

JANUARY 26, 2025

If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. Immigration has been the hot topic in political circles for decades with polarized opinions about the breadth of the problem and both conservative and radical approaches debated. are immigrants.

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Food Hotels Fine Dining Agriculture 445

Modern Restaurant Management

APRIL 18, 2025

” The more restaurants use AI to automate tasks that aren’t core to their business, the more they can reinvest time where it matters—serving guests. It’s about taking friction out of operations—so staff can spend more time focused on hospitality, not paperwork. Think about your morning routine.

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Airlines Hospitality Waste Fast Casual 251

EATER

APRIL 8, 2025

Another couple traveling from San Diego back home to Warren County, Ohio, brought their own food but also sometimes hit the dining car. To Elizabeth, the food in the Amtrak dining car was good, but she preferred her own. As a nonflier and a travel writer, I spend a lot of time on trains.

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Training Food Travel Social Media 290

Modern Restaurant Management

DECEMBER 3, 2024

Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebrate at restaurants or bars. early bird timeslot.

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Reservations Book Customer Experience Dine-in 221

EATER

DECEMBER 3, 2024

But the bulk of visitors to Frankenmuth are bound to stop by one of two of the most quintessential dining experiences one can have in town: a visit to one of the town’s beloved and iconic fried chicken houses. Inside the dining room at Zehnder’s. The waiting area at Zendher’s, one of the busiest restaurants in America. million people.

Hotels 274

Hotels 2022 Seasonal Menu Dine-in 274

EATER

NOVEMBER 27, 2024

Yet some people are unfamiliar with what even makes up Indigenous food because of the historical erasure of Indigenous culinary traditions, the limited availability of Native ingredients, and the lack of widespread Indigenous representation in mainstream dining. My garden is where it all starts,” Oden explains.

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Innovation Food Truck Seasonal Menu 2004 318