7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

SEPTEMBER 15, 2020

They’re customizable documents that cover all bases for specific tasks, and you can share them with your team members before their shift so they know exactly what tasks they have to complete on the day. If your existing training manual is outdated, check out our blog on how to create a staff training manual.

Management 195

Management Management Download Leadership 195

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. Not sure if something got done earlier in the week?

Management 195

Management Management Email Marketing Point of Sale 195

Lavu

FEBRUARY 14, 2020

As you develop the restaurant employee handbook, view it as an ongoing training resource instead of just a categorical list of rules, and separate the information into categories: Performance and Appearance Policies . There are several job functions in both the FOH and BOH and all need detailed appearance standards.

FOH 78

FOH Social Media Restaurant Law Customer Service 78

Sling

MAY 9, 2023

3) Create a restaurant operations manual If your business relies on unwritten rules and processes to get things done, it may be time to create a restaurant operations manual in which procedures are documented, clear, and available to all team members. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Coach University

JANUARY 30, 2017

However, chances are, no one really trained you on how to be an effective restaurant manager. ” However, leaders will ask better questions about accountability, such as, “How can I train this person better so this does not happen again?” Always be training. How you train is how you’ll perform.

Management 70

Management Management Front of House Back of House 70

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Provide restaurant employee training on how to use these tools, and info on where they can go if they need more help.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

MAY 18, 2022

In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team. Devote enough time to training. Provide ongoing support and training. Which staff structure will I use?

Franchising 52

Franchising Franchise Sustainability Document 52

The Restaurant Times

DECEMBER 26, 2020

Make sure that you follow all the necessary sanitation and social distancing protocols in the post- COVID environment and see that your staff is thoroughly trained. Staff training of every restaurant employee is a must. How To Avoid. It is also recommended that you regularly analyze the possible reasons for customer dissatisfaction.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Sling

AUGUST 9, 2023

November 2020 Virtual Training 101: The Complete Guide For Managers November 2020 How To Calculate And Control Restaurant Labor Cost November 2020 What Is Comp Time? The Complete Guide For Managers November 2020 Gross Pay Vs. Everything Managers Should Know September 2020 Human Resource Management: What Is It And Why Is It Important?

Article 78

Article 2023 2022 2021 78

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. And how many of those women work in the FOH rather than the BOH? At Smalls Sliders, they combat this by training every hire on every position. She proceeded to list step-by-step how the item was made.

Leadership 195

Leadership FOH BOH Website Management 195

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. The groups behind Safety First plan to release more front of house guidance soon.

Kitchen Safety 294

Kitchen Safety Food Safety Food Supply Customer Service 294