7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. They must choose whether to use third-party online ordering platforms or handle delivery in-house.

Delivery 448

Delivery Mobile Ordering Online Ordering Customer Service 448

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MAY 2, 2023

Be sure to carefully review how your restaurant is doing in these areas: Are all food safety laws and protocols being followed in your kitchen? For instance, is food being handled and stored properly? Is your restaurant clean — both in the front and back of the house? Are your employees washing their hands?

Audits 282

Audits Point of Sale Document Food Safety 282

Modern Restaurant Management

APRIL 14, 2020

Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Reviewing health and safety protocol. In this comprehensive guide to the restaurant onboarding process, you’ll learn: What employee onboarding is. What to include in your restaurant onboarding process. What is employee onboarding? Learning general guidelines and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 317

Front of House Back of House Guest Recovery Loyalty Program 317

ChowNow

JULY 17, 2024

This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency. Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. That's why restaurateurs rely on restaurant operations.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

ChowNow

AUGUST 9, 2024

Step 1: Gather Your Team Involve key team members such as managers, chefs, and front-of-house staff. Step 3: Create a SWOT Matrix Use a large whiteboard, flip chart, or even a digital tool like a shared document that will make it easy for your team to collaborate. Running a successful restaurant doesn’t happen by luck.

Social Media 221

Social Media Front of House Document Customer Service 221

EATER

FEBRUARY 24, 2021

Demand for seeds is up this year, and many hope this is the sign of a longer-term shift toward people growing their own food This story was originally published on Civil Eats. When COVID-19 caused food system disruptions last spring, Mullen felt driven to grow more food than ever before and share it with her neighbors. “In

Online Ordering 294

Online Ordering Food Order Front of House Food Safety 294

The Rail

AUGUST 5, 2024

While pen and paper methods are the time-honored tradition, restaurant management software can streamline everyday tasks from staff scheduling to inventory to managing front of house, saving you time and headaches. Plus, having that customer data in front of you may give you new ideas.

Management 130

Management Management Front of House Online Ordering 130

EATER

JUNE 29, 2022

We asked five photographers to document the many ways the dish brings people together. But among America’s most coveted foods, fried chicken is different. Eater reached out to photographers across the country to document the various ways in which people gather over mounds of crispy fried poultry. Fried chicken is community.

Front of House 258

Front of House Food Truck Food Order Food Safety 258

EATER

FEBRUARY 7, 2022

Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. One woman’s journey into the heart of grain and how our flour is made Where were you during the great bread baking boom of 2020? In went the white stuff, a flurry of particles clouding around me like a halo.

Consumer Goods 258

Consumer Goods Back of House Small Business 2020 258

Ken Burgin

AUGUST 6, 2022

Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. We often have it for breakfast! Effective crisis planning and management is a must.

Kitchen Safety 88

Kitchen Safety Equipment Cash Management Front of House 88

Open for Business

SEPTEMBER 27, 2022

This blueprint functions as a map of the entire restaurant space, both back of house and front of house. Though the end result should feel natural, creating this document is a process that requires tape measures, math, a computer, and careful planning. Back of house. Front of house. Quick links.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

License 78

License Certification Kitchen Safety Food Safety 78

KaTom

MAY 4, 2020

As areas across America slowly establish a new normal, restaurant owners are working to figure out how they can protect the health and safety of their employees and customers. That document includes an entire section of restaurant guidelines. Front of House. Back of House. Table of Contents. Before You Open.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards. They ensure consistency, safety, and compliance with health regulations.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Apicbase

JULY 26, 2024

This article explores the primary problems faced by multi-site restaurants and how the right technology can solve them, focusing on the best tech solutions for back-of-house (BOH) operations. Here’s how to stay in control of the back of house. Running a multi-unit restaurant business is a complex operational challenge.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene.

License 78

License Email Marketing Front of House Social Media 78

Clover - Restaurants

JUNE 20, 2024

In fact, the location you choose and understanding your local market can be crucial to the brand, theme, and food you choose for your restaurant. Your menu should, in turn, reflect your restaurant’s theme and offer guests plenty of variety without overtaxing your back-of-house staff. What’s more, Florida welcomed an estimated 140.6

License 52

License Front of House Back of House POS 52

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. What Back-of-House Processes Can Restaurants Automate? What Back-of-House Processes Can Restaurants Automate?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

MAY 8, 2024

MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Touch Bistro

MARCH 25, 2021

Go over important topics like: Job responsibilities COVID-19 safety procedures Hygiene Uniform Systems and tech Attendance Customer service Security – including your restaurant loss prevention strategy Opening and closing shift procedures. Let’s get started! What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Modern Restaurant Management

JUNE 19, 2020

The EZ application requires fewer calculations and less documentation for eligible borrowers. In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Click here to view the EZ Forgiveness Application. .

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

EATER

DECEMBER 3, 2021

After the 2020 election, the Biden administration and a new Democratic majority in Congress promised to rectify the results of years of discrimination and systemic racism, and incoming Secretary of Agriculture Tom Vilsack and House Agriculture Committee Chair David Scott identified justice for Black farmers as a top priority.

Agriculture 353

Agriculture Back of House Front of House Document 353

EATER

OCTOBER 1, 2024

In factory towns like Sioux City, Iowa, home to a massive Tyson Foods plant, restaurants form a delicious support network for immigrant meatpackers and their families For 23 years, my grandma’s routine was the same. Family friends would also come in, including my grandma’s coworkers, sometimes sharing cuts of meat or other food from work.

Food Truck 359

Food Truck Food Safety Kitchen Safety Front of House 359

EATER

MAY 20, 2020

But when it comes to implementing safety protocols, many feel like they’re in the dark : For weeks, the Trump administration delayed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC.

Kitchen Safety 294

Kitchen Safety Food Safety Food Supply Customer Service 294

EATER

OCTOBER 26, 2020

Elsie Herring spends many days documenting and responding to complaints from her neighbors — about everything from the stench coming off of factory farms to the clearcutting of trees for timber to the emissions from nearby factories. In North Carolina, the ballots of white voters are being rejected at a rate of.5

Waste 258

Waste Front of House Education Back of House 258