This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Better foodsafety has never been more in reach, thanks to advancements in traceability standards and technology. FDA’s FoodSafety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve.
There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining foodsafety is your number one responsibility.
Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options. Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture.
There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.
Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business. Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment.
Prioritize Staff Training : Restaurants should prioritize structured alcohol service training to ensure employees can effectively identify and mitigate risks. Team-wide training should be conducted at least annually and after an incident occurs to reinforce responsible alcohol service practices and ensure staff remain prepared.
The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.
The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in. The guidance focuses on foodsafety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Download the full guidance, here.
When restaurants, food businesses, and other organizations become ISO certified, they’re showing that they: Prioritize safety, quality, and compliance, following strict guidelines to ensure safe, high-quality foods. Skip trying to find a single certification document in an overflowing file cabinet. Centralize data.
Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste. With prices skyrocketing, restaurants should focus on eliminating food waste. Train continuously. in one tech stack. Maximize compliance.
Maybe the absolute last thing any restaurant wants to focus on are foodsafety regulations such as the FoodSafety Modernization Act (FSMA). Maybe the absolute last thing any restaurant wants to focus on are foodsafety regulations such as the FoodSafety Modernization Act (FSMA).
Especially in a time where the industry is in flux because of the pandemic, juggling things like food costs, keeping shifts full and foodsafety can feel more difficult than ever. Modern restaurant technology can provide peace of mind to operators worried about foodsafety violations, labor law mistakes, falsified data and more.
Why Measure FoodSafety Performance? Achieving foodsafety excellence should be a continual goal. Therefore, a restaurant's foodsafety goals should evolve along with these changes. To begin measuring foodsafety performance, an organization first needs to establish its KPIs.
Promoting a foodsafety culture in the restaurant industry requires a fundamental shift in mindset and practices. A recent survey revealed that only 49 percent of companies have a formal foodsafety culture plan, highlighting a critical gap that the foodservice industry must address.
Safety ordinances can vary widely by city, county, and sate. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. ServeSafe and food handler certification. Update existing policies to accommodate: Social distancing.
The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers. Leveraging Digital Visibility. Automating Workflow Management.
Training new people is easier with shorter menus.” Bar servers will take orders and deliver drinks and food but will not linger across from guests. Petersburg, Florida and even invested in a full-time expert dedicated to overseeing safety practices for both customers and employees.
As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.
It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. For food contact surfaces, you can instruct employees to use a disinfectant cleaner for added assurance, but they must rinse the surface afterwards and then apply a no-rinse sanitizer. Cleaning the Right Way.
While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a FoodSafety Culture. With or without a pandemic, foodsafety culture is what you do when no one is looking. Increase Self-Assessments at Every Location. Invest in Software Solutions.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.
The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. Food & Staff Safety Measures. These points include: Initial fees.
Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?
Restaurant maintenance ensures technical difficulties don’t compromise food production and quality. Maintenance needs vary based on restaurant size, food variety, and cooking style, but all restaurant maintenance can be divided into two overarching categories: restaurant equipment maintenance and restaurant facilities maintenance.
By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.
Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.
What documentation to give out and collect during onboarding. It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Reviewing health and safety protocol.
So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes. Let the patrons know what you are doing to assist with safety measures. Inform them of the training you have provided to your staff on these measures.
Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. These apps have made it much easier for people to order food for delivery.
Protecting Your Customers: How to Scale Your FoodSafety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in foodsafetytraining can quickly fall to back-of-mind to an undisciplined staff.
As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person?
General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.
Efficient process management platforms automate and streamline the required tasks an organisation must undergo to remain compliant, such as cleaning and safety. Quick Service Meets Compliance QSRs face significant challenges in maintaining high levels of foodsafety, with 28% of QSR operators citing foodsafety as their top challenge.
Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and FoodSafetyTraining and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cooking and Food Preparation.
As a new initiative offering valuable education opportunities, business skills and training, and enhanced career prospects, Dunkin’ has launched a new partnership with Southern New Hampshire University (SNHU) to offer low-cost college degrees to its independent franchisees and their employees. metro area.
How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. Customer Service.
Objectives Organizational structure Standard operating procedures (SOPs) Inventory management Staffing and Training Technology and Equipment Quality Control and Continuous Improvement Define Your Objectives Start by clearly defining the objectives of your restaurant operations plan. What do you aim to achieve?
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is important, especially if you're training and hiring new employees.
Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. Now, we predict that the future of operational excellence will be collaborative, virtual auditing, and encourage more food brands to adopt this model and enjoy many significant benefits.
Protecting Your Customers: How to Scale Your FoodSafety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in foodsafetytraining can quickly fall to back-of-mind to an undisciplined staff.
The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #9: Maintain a well-documented policy with explicit consequences for every infringement. Restaurant Excellence Guideline #16: Hire for a positive attitude and impart the necessary skills through training.
Foodsafety inspections can be daunting, but are essential for maintaining high standards and guaranteeing the health and safety of restaurant customers. This article provides helpful tips and best practices to help you master foodsafety inspections.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content