EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. What documentation to give out and collect during onboarding. Onboarding overview Let new hires know what they can expect from the onboarding process.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. We're here to demystify payroll so you can spend more time every week growing your business and doing what you do best.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370

ChowNow

JULY 17, 2024

Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks. Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees. What do you aim to achieve?

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more.

Management 352

Management Management Operations Mobile Ordering 352

EATER

APRIL 21, 2021

Tiffany Derry : “I had an employee that we just hired that was making $8.75 We were having trouble finding people for both front of house and back of house. Below are lightly edited excerpts from the conversation, part of our Eater Talks event series , as well as a full video recording.

Back of House 261

Back of House Front of House Outdoor Online Ordering 261

EATER

DECEMBER 21, 2020

I am definitely not the intended audience for Eat a Peach : In 2008, I was hired as the corporate beverage director for Chang’s young empire; I held this job for seven months before I was fired without explanation. David Chang’s new memoir grapples with the white-hot fury that defined most of his career.

Front of House 364

Front of House Back of House Book 2008 364

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

7 Shifts

NOVEMBER 17, 2020

Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. Perhaps you loved that job because you were good at it, because you clicked with your coworkers, or maybe because your supervisors made you feel appreciated. Did you know that highly-engaged restaurant employees generate almost 1.5x

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. We're here to demystify payroll so you can spend more time every week growing your business and doing what you do best.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

EATER

AUGUST 26, 2021

There is no storefront, no dining room, and no front-of-house staff. In some cases, the kitchen functions as a hub for a handful of other so-called virtual restaurants; in others, the food from the virtual restaurant is prepared inside the kitchen of an established brick-and-mortar but with a separate name and menu.

Dine-in 261

Dine-in Delivery Equipment Front of House 261

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Open for Business

MAY 19, 2023

Table of contents A table of contents in a restaurant business plan provides an organized overview of the document’s structure and content. Secondly, it helps in presenting a professional and well-structured document, showing that you have carefully organized your thoughts and ideas. Credit: Getty Images 3.

Fine Dining 147

Fine Dining Front of House Design Document 147

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. How you run and track your payroll accounting has a significant impact on restaurant operations. Your inventory management solution measures and stores all the information you need about your food cost.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Open for Business

SEPTEMBER 27, 2022

This blueprint functions as a map of the entire restaurant space, both back of house and front of house. Though the end result should feel natural, creating this document is a process that requires tape measures, math, a computer, and careful planning. DIY or hire a pro? Back of house. Front of house.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Ken Burgin

AUGUST 6, 2022

Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. We often have it for breakfast! Effective crisis planning and management is a must.

Kitchen Safety 88

Kitchen Safety Equipment Cash Management Front of House 88

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

Franchising 340

Franchising Franchise 2020 Leadership 340

Marketing4Restaurants

APRIL 1, 2021

Concerns have been documented about the labour practices used by Deliveroo and other Restaurant Delivery aggregators, but we beleive that there may be more fundamental reasons that they have struggled. Uber in the UK recently had a set back with their hiring agreement for their drivers. Deliveroo in Australia. Lose of major Customers.

Sustainability 111

Sustainability Delivery Front of House Online Ordering 111

Restaurant365

OCTOBER 30, 2020

Maybe it’s organizing the walk-in, folding the napkins for the front of the house, or reworking the menus. Ineffective restaurant hiring practices lead to high turnover and poor team cohesion. In a restaurant, there’s always something that needs to be done. What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. restaurateurs should pay special mind to this last one.

Hiring 52

Hiring Employee Relations FOH BOH 52

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. This should be covered when new employees are hired, and regular updates should be made via staff meetings. To combat conflict in your restaurant, it’s important for the roles and responsibilities to be clearly documented.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

Sling

MAY 9, 2023

3) Create a restaurant operations manual If your business relies on unwritten rules and processes to get things done, it may be time to create a restaurant operations manual in which procedures are documented, clear, and available to all team members. They take purposeful planning and work to build and maintain. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

MAY 19, 2021

They include a set of important documents, guidelines, and other information that restaurant managers and staff should be aware of. Restaurant operation manuals are the spine of restaurant businesses. The operation manual for restaurant also provides guidelines to new restaurant employees and interns. when writing the manual.

Operations 52

Operations Employee Relations Front of House Hiring 52

Sling

MAY 24, 2023

But how exactly do you go about creating this all-important document? It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook. Or, you may have even more than are listed here.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Clover - Restaurants

JUNE 20, 2024

Your menu should, in turn, reflect your restaurant’s theme and offer guests plenty of variety without overtaxing your back-of-house staff. Your menu should, in turn, reflect your restaurant’s theme and offer guests plenty of variety without overtaxing your back-of-house staff. Florida is home to a broad range of cuisines and eateries.

License 52

License Front of House Back of House POS 52

Open for Business

OCTOBER 20, 2023

This document is helpful for you as well as potential investors. This document is helpful for you as well as potential investors. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. It’s equally important to study your competition.

License 78

License Email Marketing Front of House Social Media 78

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well.

License 78

License Certification Kitchen Safety Food Safety 78