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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Are You Prepared for an ICE Raid? What Every Restaurant Needs to Know

Modern Restaurant Management

When It Goes Wrong: Real-World ICE Enforcement Cases Case #1: Chuy’s Mesquite Broiler – A Costly Mistake Chuy’s Mesquite Broiler , a restaurant chain in Arizona and California, came onto ICE’s radar in 2011 for knowingly hiring undocumented workers. military veteran whose documentation was questioned.

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Nine Critical HR and Payroll Steps to Prepare Your Restaurant for 2025

Modern Restaurant Management

Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options. Focus on: Hiring for Culture Fit : Seek candidates who align with your restaurant’s values by emphasizing character and attitude over experience when interviewing.

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Building Resilient and Less-Stress Restaurant Operations

Modern Restaurant Management

By clearly assigning and documenting tasks, you help staff members know what’s expected of them, ultimately leading to smoother operations and less stress during busy shifts. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions.

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Restaurant Safety: How Restaurateurs Can Improve their Risk Profiles

Modern Restaurant Management

Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment. Safety training should take place upon hire for all new employees, but that should not be a one-time event.

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How to Create a Restaurant Staff Training Manual

7 Shifts

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

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14 Bar Manager Interview Questions to Hire the Perfect Fit for Your Venue

7 Shifts

As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. They may train staff to double-check bills before presenting them to customers or implement digital billing systems that reduce human error.

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