Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.”

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 487

2020 Franchising Franchise Food Order 487

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 450

2020 Travel Food Safety Consumer Goods 450

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Weekly Restaurant Insights.

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Download The Post-Pandemic Restaurant Employee: Who Wants to Work and Wh y.

Guest Recovery 98

Guest Recovery Back of House Point of Sale Customer Service 98

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Consumer eating patterns are impacted by the economy, food trends and other factors. How Share of Stomach is Defined.

Point of Sale 98

Point of Sale Consumer Goods Social Media Customer Service 98

Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and Hellmann discuss the latest Coca-Cola Freestyle innovation: a contactless sales solution that allows customers to select and pour a drink in a matter of seconds by using their phone.

Guest Recovery 52

Guest Recovery 2009 Point of Sale Customer Experience 52

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 333

2021 Point of Sale Guest Recovery Travel 333

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. The edition of MRM Research Roundup features what feeds us, drive-thru drama, a Tik Tok survey on restaurants and the best cities for beer.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. The F&B industry grew in 2022… and it will keep growing in 2023. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. This trend is expected to continue in 2023.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. President Trump signed H.R.7010

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Grubhub launched the third annual "State of the Plate" report.

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386