Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. million new downloads. Owning the End-to-End Experience.

Mobile Ordering 218

Mobile Ordering Download Fast Casual Customer Experience 218

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. Run an app only promotion. Market your restaurant app via email.

Email Marketing 148

Email Marketing Mobile Ordering Social Media Download 148

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. Also, a properly optimized website will not only get your business found online, but it will also generate customers and create return business. Community involvement increases brand awareness.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

ChowNow

JANUARY 6, 2021

Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. Even long after the pandemic has ended, consumers will continue to use online ordering to patronize their favorite restaurant. Protect your brand with a mobile app. .

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2021 Mobile Ordering Online Ordering Download 148

Next Restaurants

APRIL 15, 2022

When it comes to ordering food online, website design is that much more important. . Optimize for Mobile Devices . Mobile devices account for 60% of all digital restaurant orders. In other words, having a mobile-friendly website is a must. . Moreover, given that mobiles generate 54.4%

Online Ordering 111

Online Ordering Design Ordering Mobile Ordering 111

Focus POS

JUNE 9, 2020

Over the past decade there has been a rise in popularity of mobile devices in consumers’ everyday lives. From mp3 players and mobile phones, to laptops and tablets there is no doubt these devices have led a technology evolution. . Download our ebook: Pandemic Survival, Recovery and Preparedness Guide for Restauranteurs .

POS 151

POS Mobile Ordering Online Ordering Download 151

Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 8, 2020

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States. So, is menu scraping legal? But it also added an extra step.

Delivery 197

Delivery Menu Mobile Ordering Online Ordering 197

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco. One size doesn’t fit all.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

ChowNow

JANUARY 25, 2022

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Mobile Ordering 78

Mobile Ordering Ordering Online Ordering Download 78

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Toast Order & Pay. Look no further than Toast Order & Pay. Try 7shifts for Free. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 189

Online Ordering Website Management Social Media Mobile Ordering 189

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Download our FocusON brochure. Choose the Right Packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Bring in new diners with these strategies, including using multiple restaurant ordering channels. Create a digital menu.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

ChowNow

MARCH 3, 2021

Restaurant mobile apps are having a moment. Online ordering has steadily increased over the years, and the COVID-19 pandemic has accelerated adoption of digital tools and online ordering. . At ChowNow, we’ve long touted the effect of mobile apps on customer retention and loyalty.

Mobile Ordering 78

Mobile Ordering Ordering Online Ordering Download 78

Modern Restaurant Management

MAY 12, 2021

There are two new digital technologies available for restaurants to automate the ordering process that owners need to understand. PWAs are web-based experiences that appear like a mobile app but require no user download. Users would scan a QR code or click an online link to open the PWA. Yes, certainly.

Online Ordering 145

Online Ordering Food Mobile Ordering Loyalty Program 145

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same.

Online Ordering 78

Online Ordering Ordering Mobile Ordering Point of Sale 78

Restaurant365

FEBRUARY 25, 2020

Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Restaurant technology such as a mobile app has the potential to serve as a single point of contact for shift requests and company-wide messaging, boosting employee engagement.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. " Click here to download the 2022 State of the Restaurant Industry Report, sponsored by DoorDash and Paradox. Roughly half of U.S.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics.

Ordering 171

Ordering Mobile Ordering Customer Service Customer Experience 171

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. It’s helping employees track orders, serve quality food, and prioritize customer service. Cashiers, cooks, and other QSR crew members. Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

ChowNow

NOVEMBER 25, 2020

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Ordering 114

Ordering Mobile Ordering Online Ordering Download 114

ChowNow

FEBRUARY 5, 2021

When looking for the right online ordering platform for your multi-location restaurant, it’s important to choose one that will help you remain profitable and give you the tools you need to run a successful business. . While there is no shortage of online ordering services to choose from, not all online ordering partners are alike.

Online Ordering 78

Online Ordering Ordering Email Marketing Mobile Ordering 78

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Next Restaurants

JUNE 30, 2020

Share photos of your delivery team picking up orders, happy customers ordering takeout, and your staff making sure your restaurant is extra clean. Eggslut informs customers that you can order their egg sandwiches on UberEats. Connect with Your Guests Online. but add a human element to your brand.

Social Media 164

Social Media Email Marketing Online Ordering Food Safety 164

Cheetah

APRIL 26, 2021

In this article, we look at the new delivery trends that are already taking over the food truck industry and how to choose the one that’s right for your mobile eatery business. Basically, when it comes to location, the most significant benefit of running a mobile eatery is to adapt as you go. Table of Contents.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

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2020 Mobile Ordering Point of Sale Food Supply 195

Modern Restaurant Management

SEPTEMBER 16, 2021

When customers download your restaurant’s mobile app, they should also be able to connect a credit or debit card to their account. This way, when they order online or come to pick up their food, it’s already paid for. Using touchless payment options will help keep payments secure.

Loyalty Program 186

Loyalty Program Customer Experience Customer Service Technology 186

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Restaurant365

JANUARY 27, 2022

With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. And, unlike app-based solutions, there’s no need for your guests to download menu apps. A common guest complaint is that the wait time to order is too long. Improve Ordering Accuracy.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148