Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. Historically, restaurant operators have (often) been resistant to change. Many aspects of this industry have remained unchanged for centuries. This is in stark contrast to just about every other industry. From multinational corporations to local bookshops, they have undergone multiple changes in their business models and the ways they operate.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Modern Restaurant Management

AUGUST 25, 2023

Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.

Design 166

Design Back of House Front of House Customer Experience 166

Food Business

AUGUST 25, 2023

Line abandonment falls into an operational topic, which is Pillar 3, in the Six Pillars of a Successful Business. How does it happen? In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. This phenomenon can occur in various contexts, such as waiting in line to place an order, waiting for a table to become available, or waiting to pay the bill.

Customer Service 130

Customer Service Customer Experience Food Order Seating 130

Modern Restaurant Management

AUGUST 25, 2023

Commercial ice machines are an indispensable part of various businesses, including restaurants, hotels, and bars. While many factors contribute to the efficiency and performance of these machines, the quality of the water used plays a significant role. The water composition in different cities can vary greatly, and this can have a profound impact on the functionality and lifespan of commercial ice machines.

Hotels 160

Hotels Customer Service Reference Supplies 160

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

2025

Buzztime Business

AUGUST 25, 2023

The future is bright for Buzztime we continue to build experiences that bring guests into bars and keep them coming back. This fall we are bringing back one of our most popular features in QB1 and will continue to bring new and engaging experiences to our Bar Buddies. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about Buzztime can bring to your location now and into the future.

Webinar 148

Webinar Bar Entertainment Customer Experience 148

EATER

AUGUST 25, 2023

Cartons of branded ice cream flavors at the Ice Cream Project. | Anya Hindmarch As the summer season draws to a close on performative, branded ice cream, London’s Ice Cream Project takes the genre to its logical conclusion: self destruction It’s easy to read about a fashion designer opening an ice cream pop-up in a superrich neighborhood, full of flavors dedicated to brand-name condiments and pantry ingredients like Heinz Ketchup and Maldon salt, and scream — not for ice cream, but for death.

License 96

License Small Business Design Customer Experience 96

Restaurant Business

AUGUST 25, 2023

The cuts are designed to boost speed and simplify operations. They follow years of menu expansion at the bakery-cafe giant.

Menu 98

Menu Design Operations 98

MBB Hospitality

AUGUST 25, 2023

Running a restaurant presents numerous challenges and intricacies. There’s always something that requires attention in the restaurant business, making it a never-ending endeavor. Effective organization, in-depth analysis, problem-solving, solution development, and recommendations for long-term improvements are essential. A skilled restaurant consultant plays a crucial role in addressing these multifaceted challenges.

Customer Experience 52

Customer Experience Sourcing Presentation Document 52

Restaurant Business

AUGUST 25, 2023

The retail giant will now start delivering hot rotisserie chickens, in original and lemon-pepper flavors.

Delivery 98

Delivery Retail Operations 98

Get Beyond

AUGUST 25, 2023

Processing and keeping track of healthcare payments can be a drain on an office’s resources. From manually onboarding new patients, tracking payments, and properly monitoring payments, the process can be tedious, if not challenging for a medical practice to keep track of. But, in an era driven by technological advancements, the healthcare industry is rapidly embracing digital solutions to streamline and enhance the patient experience.

Healthcare 52

Healthcare Management Management Information 52

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Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

EATER

AUGUST 25, 2023

Conservas work great as a pantry staple, but as the pricey centerpiece of a fancy charcuterie board? I’ll pass. | David Neimanis/Eater NY Can we all admit that tinned fish is just okay? If you spend any amount of time on food internet, you’ve likely been inundated with tinned fish content, whether the “tinned fish date night” videos are dominating your TikTok For You page or your own friend group’s dinner parties have been infiltrated by these oily little tins of mackerel and tuna.

Food Order 98

Food Order Travel Pricing Food 98

Restaurant Business

AUGUST 25, 2023

The Bottom Line: The 22-year-old private equity firm has been involved in many of the industry’s biggest deals, especially in recent years. And Subway isn’t even the biggest.

Food 98

Food 98

EATER

AUGUST 25, 2023

The Aperol Spritz is no longer the simple aperitivo drink, at least on TikTok, where orange Poppi and sherbet are now in the mix.

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Restaurant Business

AUGUST 25, 2023

Executive Summary: A roundup of high-level job changes in the restaurant business includes changes for Wendy’s and McDonald’s.

Leadership 98

Leadership 98

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Information

Aaron Allen & Associates

AUGUST 25, 2023

Cada restaurante sangra, la cuestión es simplemente dónde y cuánto. Así como los bancos y los gobiernos ocasionalmente realizan pruebas de estrés para modelar escenarios y validar la estabilidad de sus sistemas bajo presión, las cadenas de restaurantes (y sus inversores) deben esforzarse por presionar objetivamente los estado de resultados de los restaurantes (pérdidas y ganancias o P&L, por sus iniciales en inglés), con mayor rigor y frecuencia.

Marketing 52

Marketing 52

Restaurant Business

AUGUST 25, 2023

As restaurant chains lean into nostalgia marketing, they’re tasked with making sure old concepts seem fresh and new.

Marketing 98

Marketing 98

Restaurant Business

AUGUST 25, 2023

A majority of employees no longer have to vote 'yea' in certain circumstances for the whole staff to become part of a union.

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