Wed.Oct 18, 2023

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Casual Dining Chains Are Back, Baby

EATER

Why not just go to Olive Garden? | John Greim/LightRocket via Getty Images Once shunned by millennials, “uncool” chains are gearing up for a comeback For years, millennials were blamed for the death of the casual chain restaurant. You know the kinds of places I’m talking about — an Applebee’s, a Longhorn Steakhouse, a Chili’s. The pundits insisted that millennials wanted trendier eats, not a basket of chicken wings and a bottomless Long Island Iced Tea, and you know what?

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Five Ways to Increase Employee Retention with the Next Generation of Chefs

Modern Restaurant Management

Finding employees willing to take on the demanding hard work of a kitchen and retaining those employees has always been a struggle, and it’s time restaurants begin looking at solutions to the problem for the next generation of chefs. This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay.

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The Pastry Chefs Defining Restaurant Dessert Right Now

EATER

Kelly Nam finishes a mugwort maple tiramisu with mugwort tea at New York City’s Joomak Banjum. | Lanna Apisukh These five chefs are pushing pastry forward, making it an especially thrilling time to order dessert Pastry chefs are back. During the pandemic, they were often the first to be cut as restaurants slimmed down operations. This meant that many of the country’s most skilled dessert makers could be found running their own pop-ups and micro-bakeries from home.

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Jeremy Shanker, Corporate Wine Director at Mina Group and Master Sommelier To Judge 2024 Sommeliers Choice Awards

Sante

MINA Group, led by James Beard Award-Winning Chef Michael Mina, is a San Francisco-based restaurant management company specializing in creating Continue Reading

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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ChowNow’s Preferred Partner Program gives restaurants tools and discounts to flourish

ChowNow

ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level. This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Meet our current Partners and see what they have to offer.

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The crackdown on fake reviews could put restaurants in the crosshairs

Restaurant Business

The FTC as proposed civil penalties and online platforms are exposing perceived violators. Yet restaurants remain vulnerable. Can consumers learn to trust reviews again?

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Ford Fry helms Auburn University's teaching restaurant as this year's Chef in Residence

Restaurant Business

Hospitality students work alongside Fry and chef de cuisine Tom Baco-Wang to create lunch and dinner menus for guests at the university’s 1856—Culinary Residence restaurant.

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When Is Restaurant Rebranding Necessary?

MBB Hospitality

The restaurant industry faces challenges every day. One of them is staying relevant and ensuring they gain new customers while retaining existing ones. There are also times when a change may be necessary for one reason or another. The real question to ask yourself is “when is restaurant branding necessary”? This guide will cover all the tips and details that answer this burning question.

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How Blaxton Pub & Grill improved efficiency and customer experience with PayFacto and Veloce POS

Veloce POS Blog

Anchored in the welcoming tradition of the English "Public House," Blaxton Pub & Grill has become a symbol of culinary excellence and exceptional ambiance since its establishment in 2013. Offering a remarkable menu, unbeatable beer prices and a relaxed atmosphere, Blaxton is a benchmark for food quality, a variety of local products and ambiance.

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Restaurants' tech awakening becomes a security risk

Restaurant Business

The industry’s embrace of technology has made it a bigger target for cyberattacks. Here’s what restaurants can do to protect themselves.

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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Lea & Perrins Bloody Mary Mix

Sante

Enter the world of exquisite taste and finesse with the Lea & Perrins Bloody Mary bartender's mix - an enchanting creation that rivals the ecstasy of bespoke cocktails, right from your kitchen. This is not just another premixed drink; this is your passport to the realm of upmarket mixology.

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Sweetgreen makes the switch to extra virgin olive oil

Restaurant Business

In a move to upgrade quality, all of the chain’s proteins, veggies and grains will be cooked with EVOO starting Tuesday.

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Crushing Pencil Whipping: Your Ultimate Playbook for a More Efficient Organization

PathSpot

Pencil whipping, the practice of hastily filling out forms or checklists without carrying out the corresponding tasks or inspections, is a prevalent yet perilous issue within many organizations. Its consequences can be severe, including regulatory breaches, safety hazards, and a breach of trust among team members. This guide, leveraging the innovative task management features offered by PathSpot, is designed to assist you in detecting and preventing pencil whipping within your organization.

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Salted raises $14M to expand Moonbowls, other delivery brands

Restaurant Business

The company plans to double its unit count by the end of next year and also has an acquisition up its sleeve.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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203. Restaurant Technology Guys Podcast Ep. 203 – Building Fantastic Guest Loyalty with Mo’Betta’s

Restaurant Technology Guys

If you’re a fan of Hawaiian food, you might have heard of Mo Bettah’s, a chain of restaurants that serves authentic island cuisine. Mo Bettah’s has been growing rapidly in the past few years, thanks to its loyal customers and its partnership with Thanx, a digital loyalty platform. In this episode of RTG podcast, host Jeremy Julian talks to Katrina Guevera, the marketing director of Mo Bettah’s, about how they have built their brand, expanded their locations, and increased

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Is the tip credit dead?

Restaurant Business

A Deeper Dive: Peter Romeo joins the podcast to talk about the tip credit and whether it really is dead, service fees and the impact on tipping.

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6 strategies that could move the needle for loyalty programs

Restaurant Business

Exclusive perks, NFTs and AI are trending in restaurant rewards. But it’s OK to keep it simple, too.

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Chipotle dabbles in late-night hours, at least on Halloween

Restaurant Business

For the annual Boorito promotion this year, 53 college town locations will extend their hours until midnight.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

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Starbucks and Workers United sue each other over pro-Palestine social media posts

Restaurant Business

Starbucks accused the union of trademark infringement, arguing that the public mistook the group's views on the Israel-Hamas war for its own. The union defended its name and logo.