Tue.Apr 08, 2025

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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. Nearly one-third of consumers stated that tailored deals enhance their commitment to a particular restaurant. "While technology has the potential to enhance the dining experience, the research shows that AI integration isn&

2025 282
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The Practicalities and Pleasures of Homemade Train Food

EATER

Brbara Tamilin Long-haul Amtrak rides are full of people who value a slower pace to life. Of course they eat the same way. As a nonflier and a travel writer, I spend a lot of time on trains. Train food, Ive come to learn, is its own distinct and expansive category. It encompasses prime rib and crabcakes and the tinkling sound of wine glasses shaking in the premier train dining car; railway baron-style hotel restaurants with impeccably marbled rib-eye steaks and raw oysters flown into the Rocky M

Training 283
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Red Lobster’s Digital Transformation: CIO Shawn Harrs Shares What’s Next

Crunchtime

Red Lobster is one of the most recognizable seafood restaurant brands in the world, known for its fresh seafood offerings and iconic Cheddar Bay Biscuits. Its longstanding presence and customer loyalty make it a household name in casual dining. Under new ownership and with strong board support, Red Lobster is embarking on an ambitious journey to modernize its technology infrastructure.

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Want to Use Fewer Eggs? Cook Like It’s World War II.

EATER

Old wartime cookbooks are full of recipes that offer egg substitutes. How good they are is another question. I only recently realized just how much I rely on eggs in my diet. This was easy to ignore when the price for a dozen was cheap enough that I could splurge on the certified-humane, free-range kind without feeling like Id spent my entire paycheck.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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What Every Enterprise Restaurant Operator Needs to Know in 2025

Qu

Hey restaurant innovators, its time to talk digital and tech trends! Qus 6th Annual State of Digital Report is here, and its packed with insights that will help you navigate the ever-changing landscape of fast casual and quick serve restaurants (QSRs). With over 170 brands and 85,000 locations participating in this years survey, weve uncovered the trends shaping the future of digital dining.

2025 52
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A Mouthwatering Guide to the Most Delicious-Smelling Perfumes

EATER

Welcome to the world of gourmand fragrances, where a scent might include notes of banana bread, matcha, apple brandy, or even aged soy sauce They say the eyes eat first, but before we even see what we are eating, we often enjoy its aroma. The scent of a beloved dish, such as the gooey chocolate chip cookies your mom would pull out of the oven after school or the malty almond granita you had for breakfast while on vacation in Sicily, can evoke feelings of pleasure, happiness, and nostalgia.

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Why food allergies could be a big opportunity for restaurants

Restaurant Business

About 10% of Americans have a food allergy, but restaurants have not always done a good job of catering to them. A new partnership between allergy nonprofit FARE and tech supplier EveryBite hopes to change that.

Food 278
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Alice Feiring Isn’t Over Natural Wine

EATER

For Alice Feiring, natural wine is not just a trend. Here, the wine writer shares her thoughts on the future of the category.

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The owner of Cinnabon creates its first original concept (sort of)

Restaurant Business

The multi-brand franchisor GoTo Foods will launch its long-awaited Cinnabon Swirl concept next month, bringing together sister brands Cinnabon and Carvel with a menu of its own.

Menu 276
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Keith Lee Is Hosting New York’s Newest Food Festival Next Month

EATER

TikTok food reviewer Keith Lee is bringing his food festival, Family-Style Food Festival, to New York in May with NYC restaurants, streetwear brands, and music.

Food 172
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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Dave & Buster's laments its past 'mistakes'

Restaurant Business

The interim CEO of the food-and-games chain, in his first earnings call, said the company is systematically unwinding mistakes of its former CEO and said sales have improved recently.

Food 260
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Restaurant Sales - DC - March 2025

Margin Edge

March 2025 showed strong DMV restaurant sales! March ended high for both Fast Casual and Full Service DMV restaurant sales.

2025 52
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Wingstop gets saucy with a pop-up bar called Bar Tender

Restaurant Business

Marketing Bites: The fast-casual wing chain known for bold flavors and bold marketing stunts is opening a two-night-only bar in Brooklyn featuring DJs, a Sauce & Toss station and, of course, plenty of chicken tenders.

Bar 240
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Science of Service Episode 3: How South Block Took the Leap into Private Equity

Margin Edge

Learn how South Block partnered with private equity to scale its hospitality business. Discover lessons on growth, purpose, and strategic partnerships!

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Pickle-mania sweeps restaurants

Restaurant Business

Menu Talk: Pat and Bret chat about the latest food and drink trends and share an interview with Bill Nevruz, executive partner in Shaws Crab House in Chicago.

Menu 229
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The next step for Jersey Mike's? Europe and a new CEO, eventually

Restaurant Business

The sandwich chain, which just completed its sale to Blackstone, is thriving in Canada and wants to cross the pond. But it also has big plans here and ultimately will bring in a new chief executive.

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Former Tropical Smoothie CEO takes helm at Smalls Sliders

Restaurant Business

Charles Watson replaces former Smalls CEO Maria Rivera, who left the 24-unit fast-casual chain last month. Investors hope he can replicate the smoothie chain's franchise growth.

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Sardar Biglari takes a more traditional acquisition route with El Pollo Loco

Restaurant Business

The Bottom Line: The investor used activist campaigns to take over both Western Sizzlin and Steak n Shake. But he is making a more traditional play for the fast-food chicken chain.

Food 179
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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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Vegetable innovation powers the menu at fast-casual Dig

Restaurant Business

Behind the Menu: Unique veggie preparations, driven by customer cravings and hyper-seasonality, set the chains limited-time offers apart in a crowded segment.