Mon.Apr 14, 2025

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Value Is the New Battleground for Loyalty

Modern Restaurant Management

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations.

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EVERY PLATE TELLS A STORY

Culinary Cues

The benchmark song on what was arguably Rod Stewarts most artistic album proclaimed that Every Picture Tells a Story lamenting that there are memories attached to our experiences, mementos, or a work that we invest our time in. It is those memories that gives everything meaning and some level of importance in our lives and to others who surround us.

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‘Restaurants Are Hard and Beautiful and Important and They Can Break You Down and Boost You Up.’

Modern Restaurant Management

James Beard Award-nominated lifestyle writer Hannah Selinger details her decade working in restaurants in CELLAR RAT: My Life in the Restaurant Underbelly , a part scorched-earth account/part loving ode to the restaurant industry. Along the way, she reveals what goes on behind New York City’s fine dining scene, while dealing with harassment, and gaslighting before her journey of healing and self-recovery.

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How Restaurants Can Utilize a Small Business Loan to Fuel Growth

The Rail

By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Even the most exciting companies find it difficult to realize their full potential without the appropriate financial support.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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SpotOn Powers Restaurants with Insights, Innovation, and Industry Growth in 2025

SpotOn

SpotOn grows in popularity amongst restaurants committed to delivering unique, community-driven hospitality experiences. New financial insights help operators prepare for the future while improving profitability. Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. San Francisco , April 14, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client w

2025 109
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Applebee's is switching to Toast for its POS

Restaurant Business

The casual-dining chain will upgrade its point-of-sale and back-of-house systems across all 1,500 U.S. locations as it looks to streamline operations and improve the customer experience.

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More Trending

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Starbucks is changing its dress code

Restaurant Business

The coffee shop chain starting in May will require employees to wear black shirts with black or blue denim jeans or khaki pants to allow our iconic green apron to shine.

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Beyond the Shelf: What Inventory Turnover Really Tells You

ChefMod

Beyond the Shelf: What Inventory Turnover Really Tells You In the restaurant world, high inventory turnover is often treated like a badge of honor. It signals fast-moving product, fresh food, and smart orderingright? Not always. If youve ever run out of a key ingredient mid-shift or placed a last-minute order that blew up your food cost, you know that too much turnover can be just as bad as too little.

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Restaurant operators are confident. The consumer less so

Restaurant Business

Traffic plunged in February, according to Technomic, and consumer confidence has only worsened. But surveys suggest restaurant operators are confident in their plans to deal with tariffs.

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Is Making Your Own Gefilte Fish Worth It?

EATER

For many Jews, gefilte fish is the bte noire of the Passover Seder table. It doesnt have to be that way. Growing up in an Ashkenazi Jewish American household in the Midwest during the 80s and 90s, my earliest Passover memories are not of the story of Exodus but the reality of gefilte fish. It was matzo that was framed as the food of affliction, but to me that seemed both unfair and inaccurate when gefilte fish was sitting right there on the table, as lumpen, beige, and chilled as a medical speci

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Mark Wahlberg didn't want to call his burger chain Wahlburgers

Restaurant Business

The actor and entrepreneur got candid at the Restaurant Leadership Conference, reflecting on his initial hesitation, deep involvement in the brand and why the restaurant industry is one of the toughest games around.

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WTF Is a Hormbles Chormbles?

EATER

Hormbles Chormbles! | Jaya Saxena/Hormbles Chormbles A new chocolate bar is trying to disrupt candy by calling it the weirdest thing possible Working in food media means your inbox is a minefield of pitches about brands disrupting things that were perfectly fine to begin with. But we must give credit when a brand actually succeeds at something, and in this case, it was agitating our entire newsroom for a good hour after my colleague dropped the name of a new product intended to disrupt the candy

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Proposed food policy reform in Louisiana reflects growing MAHA movement

Restaurant Business

Working Lunch: This week's political podcast dives into how Make America Health Again policies are being embraced at the state level, and how the restaurant industry could be impacted nationwide.

Food 166
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Move over Paleo diet, it's Dinosaur Time, a TikTok trend all about devouring veggies

The Salt

On social media, people are gobbling up greens like they are giant primeval beasts. Nutritionists say it's not a bad way to get more fiber and micronutrients in.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Consumer confidence takes a nosedive as inflation and job concerns worry diners

Restaurant Business

A recent University of Michigan survey revealed a dramatic drop in consumer confidence, driven by fears of rising inflation and unemployment. As diners pull back on spending, restaurants face ongoing challenges in a deteriorating economic landscape.

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Wine by the Glass: A Smart Solution in a Tariff-Driven World

Bermar America

On April 2, 2025, the US introduced a baseline tariff on most imported goodswith even higher rates on European Union products, including wines. For hospitality operators, this development might raise immediate concerns around rising costs, sourcing uncertainty, and potential disruptions to carefully curated wine programs. But heres the good news: wine by the glass is.

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New York City Martinis, by the Numbers

EATER

New York City cant get enough Martinis. We surveyed top bars to see how the classic cocktail shows up: gin or vodka, dirty or not, and more.

Bar 235
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Topgolf and Puttshack founders to launch new concept bringing tech to the game of pool

Restaurant Business

Investors across the food-and-games segment have raised $34 million to create the new Poolhouse. It will open first in the U.K. and is scheduled to debut in the U.S. next year.

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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Santé Wine & Spirits Competition, Global Politics, and an Exceptional Wine Bar

Sante

Sant Tasting Room Podcast The post Sant Wine & Spirits Competition, Global Politics, and an Exceptional Wine Bar appeared first on Sant.Food.Wine.Spirits.

Bar 147
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New brunch menu at fast-casual La Madeleine is packed with full-service style

Restaurant Business

Behind the Menu: The Dallas-based bakery cafe offers fresh takes on brunch classics along with original creations, all with a touch of French flair.

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How Black Food Business Owners Walk the DEI Tightrope

EATER

As major retailers roll back DEI commitments, small business owners have been forced think critically about distribution and strategy For Capital City founder and CEO Arsha Jones, getting her mambo sauce into big retailers felt like a win. Her product is a version of the sweet and tangy red sauce thats considered a D.C. staple and that gained popularity in the area in the 1960s, becoming a common restaurant condiment ever since.

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Lunchbox introduces free order aggregation

Restaurant Business

In response to the challenges facing the restaurant industry, the technology company unveiled a free order aggregation service, streamlining orders from third-party platforms directly to restaurants point-of-sale systems.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Unlock More Than 250 WhatsApp Messages Per Day (2025)

The Eat Restaurant

Are you stuck with a 250-conversations-per-day limit on your WhatsApp Business account? Message your customers on WhatsApp can guarantee returning customers, but, there are some steps you need to take to make sure that your account is eligible to send to your guests! By default, once you have registered a WhatsApp number, it is limited to 250 messages per day.

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From pizza to ice cream, menus are full of surprises this week

Restaurant Business

Taste Tracker: Wendys, Maggianos, Smashburger, Daves Hot Chicken, Emmy Squared, Brusters and Krispy Kreme headline restaurant menu trends and news.

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