Modern Restaurant Management

DECEMBER 7, 2022

To attract Generation Z into your restaurant, you’ll first need to understand them. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. Many of Gen Z's traits are most likely shaped by the fact that they have grown up with access to the internet, smartphones and social media. With this group accounting for approximately 20.66 percent of the U.S. population, Gen Z is becoming a larger customer-base for restaurants.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

7 Shifts

DECEMBER 2, 2022

Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas. Other resources for starting a restaurant. Why Your Restaurant Name Matters. There is no question that two keys to success in the restaurant business are excellent food and great service. The team you put together and the experience you provide to your guests has to be top—notch.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Sling

DECEMBER 21, 2022

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. You might think the cornerstone of your business is a great product or an effective management team. But those things are worth much less without the ability to make your customers happy. Sure, your awesome product or service may keep them happy for a while, but sooner or later, someone is going to find something wrong and will make th

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Culinary Cues

DECEMBER 8, 2022

Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. The preparation has been mind boggling, now we just have to execute. Ironically, the work beforehand is more nerve-wracking than the actual production and service.

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Front of House Back of House Seating Food Truck 407

Modern Restaurant Management

DECEMBER 29, 2022

The last few years have seen unprecedented disruption for restaurants. Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. So, what could the coming year possibly bring when the last few have felt so unpredictable? I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology.

2023 212

2023 Technology Back of House Customer Experience 212

7 Shifts

DECEMBER 16, 2022

At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Perfect Daily Grind

DECEMBER 12, 2022

Across the Bean Belt, the vast majority of coffee farmers sell their coffee (either as cherry or parchment) in exchange for income. After providing for themselves and their families, producers can reinvest profits back into their farms to purchase equipment and resources – such as fertilisers and irrigation systems – and carry out necessary repairs and maintenance.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS … iPad POS Systems: The Ultimate Buyer’s Guide Read More ». The post iPad POS Systems: The Ultimate Buyer’s Guide appeared first on iPad Point of Sale System for Restaurants, Bars & More.

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POS Point of Sale Bar Ordering 148

EATER

DECEMBER 21, 2022

Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.

Fine Dining 140

Fine Dining Front of House Vineyard Seasonal Menu 140

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Modern Restaurant Management

DECEMBER 27, 2022

Do you ever wish that you had a crystal ball that could tell us what’s in store for the restaurant industry in the coming year? As we close out 2022, food production is at risk. Climate change is wreaking havoc on traditional farming methods , with crops withering in extreme heat or drowning in mid-Western floods. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 million tons of grain.

Food Safety 226

Food Safety Audits Food Supply Food 226

Sling

DECEMBER 7, 2022

If you’re looking for a way to bridge the gap between your more general corporate strategy and your hyper-specific functional strategy, create a business level strategy between the two. What exactly is business level strategy? And how can you use it to achieve the success you’re looking for? The answer to those questions can be found by examining the three types of business strategy side-by-side.

Tip Distribution 145

Tip Distribution Pricing Marketing Management 145

Restaurant Engine

DECEMBER 14, 2022

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action.

Social Media 116

Social Media Email Marketing Coupons Customer Service 116

Perfect Daily Grind

DECEMBER 21, 2022

In the vast majority of specialty coffee shops around the world, dosing coffee is an everyday practice for preparing both espresso and filter beverages. When baristas weigh their doses, they ensure that they are using an optimal coffee-water ratio, thereby extracting the full range of a coffee’s flavours and aromas. However, in his winning 2022 World Barista Championship (WBC) routine , Australian competitor Anthony Douglas also weighed his milk course beverages to create a more consistent senso

Beverage 171

Beverage Waste Training Consumer Goods 171

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Black Box Intelligence

DECEMBER 16, 2022

All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. Inflation began its decline in late summer, the short term increase in gas prices has since subsided, and the impact of those economic trends can be seen in consumer spending at restaurants. .

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Fast Casual Point of Sale Front of House Fine Dining 98

EATER

DECEMBER 16, 2022

Spencer Platt/Getty Images. With grocery prices up nearly 13 percent compared to last year, many low-income Americans receiving food assistance are going hungry This story was originally published on Civil Eats. Gilma Dominguez watched quietly as the grocery store clerk scanned each item, her total ticking up with each beep. She was only buying the necessities — meat, milk, beans, rice — but the numbers on the screen were higher than usual.

Food Supply 114

Food Supply Pricing Supplies Seasonal Menu 114

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

The Rail

DECEMBER 20, 2022

Blessed are the prognosticators as we enter the Holiday Season. It seems annually that everyone with a platform jumps into the pool so they can predict what 2023 will bring in their various industries. Well, The Rail can’t just ignore the invitation to share our own insights about the upcoming year and have compiled four predictions for your edification and entertainment.

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2023 Fast Casual Food Supply Seasonal Menu 110

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. Unfortunately, filling high-volume requisitions isn’t for the faint of heart. When you’re dealing with mass hiring, you need creative and practical ways to complete it. Talent is one of the most coveted assets, and organizations succeed only when they have the right skills and talent in the pipeline.

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Hiring Recruiting Customer Experience Management 98

Perfect Daily Grind

DECEMBER 20, 2022

Like many other Middle Eastern countries , Lebanon has a rich history of coffee consumption. For centuries, Lebanese people have been enjoying coffee, where it is often brewed in a similar way to Turkish or Arabic coffee. However, over the years, more coffee shops have opened in the country – particularly in the capital city of Beirut. But as the country continues to face a financial crisis , as well as ongoing political instability, it has been a challenge for some specialty coffee businesses t

Front of House 166

Front of House Café Back of House Beverage 166

Restaurant Engine

DECEMBER 28, 2022

Provide the right website features to attract visitors and keep them on your website. When it comes to your restaurant website , you want to put your customer first. Design your website and add features that will enhance the overall customer experience. Putting your website visitors first is vital if you want to convert customers into diners. To help you know how to accomplish this, we look at these five things your restaurant needs to have. #1: Your Location and Contact Info.

Online Ordering 105

Online Ordering Mobile Ordering Customer Experience Customer Service 105

EATER

DECEMBER 6, 2022

Ellen Mary Cronin. Eat here now. Thank us later. At Eater, we love answering the question: What’s the best place to eat right now? In 2022, by far the most normal-feeling year in, well, years, chefs and restaurateurs have been chasing passions and opening dream projects. This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics.

2022 98

2022 Fine Dining Dine-in Food Truck 98

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Modern Restaurant Management

DECEMBER 30, 2022

As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Staffing continues to be a top-of-mind concern for many restaurateurs, followed closely by inflation. Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion.

Technology 208

Technology Front of House 2023 Cash Management 208

Society Insurance

DECEMBER 13, 2022

When we experience a special event in our lives, we try to memorialize every second of it, because the small details make a big difference. A slip and fall incident at your establishment is by no means worth celebrating, and you may in fact hope to forget it quickly, but that doesn’t mean the small details don’t make a big difference. In fact, the small details you gather and take action on in the moments directly after a slip and fall accident in your restaurant can have a huge impact on your b

Insurance 98

Insurance Small Business Document Equipment 98

Bizimply

DECEMBER 5, 2022

Can technology drive growth? It improves productivity, automates manual processes, saves time, streamlines operational costs and so much more! The post Surviving the Cost of Living Crisis: Will technology drive growth? appeared first on Bizimply.

Technology 98

Technology Operations Management Management 98

Perfect Daily Grind

DECEMBER 14, 2022

In order to extract excellent espresso and experience a coffee’s full range of flavours and aromas, a high-performance grinder is essential. High-quality grinders help to ensure more even and consistent grind size distribution – ultimately leading to better extraction. However, there are a number of different types of grinders, including timed and gravimetric models.

Tip Distribution 160

Tip Distribution Waste Technology Article 160

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Restaurant Business

DECEMBER 7, 2022

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Inventory 116

Inventory Management Management Operations 116

EATER

DECEMBER 14, 2022

Sophia Pappas. Arroz con Coca-Cola is one of many Colombian cola-cooked dishes, a symbol of the mega-brand’s complicated relationship with Latin America A few weeks ago, at a high school in Westchester County, New York, five Latinx members of the staff, including me, were planning a staff Christmas potluck feast in the faculty lounge. Everyone shouted out dish suggestions as the group’s youngest teacher, Emily Fernandez, a Dominican woman, scratched them down on a sheet of paper: pernil, tamales

Food Truck 102

Food Truck Back of House 2005 Food Supply 102

Modern Restaurant Management

DECEMBER 15, 2022

With inflation on the rise and an overall decrease in restaurant workers in the U.S., restaurants owners have a lot to consider when purchasing their cleaning portfolio. According to recent findings by the Bureau of Labor Statistics, inflation has affected restaurant businesses by increasing operating costs by as much as 11.7 percent this year alone.

Supplies 203

Supplies Innovation Back of House Customer Experience 203

The Rail

DECEMBER 16, 2022

As we wrap up another year, we decided to continue our little tradition and look back at the year that was and see what trended, changed, and affected the restaurant industry. And whoa, boy. This year was a lot. From increased restaurant unionization to record-high inflation, 2022 was, overall, a pretty rough year for restaurant operators. So, if you’ve still in business, congrats on weathering the storm and may there be farer weather on the horizon.

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2022 Seating 2023 Consumer Goods 115

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing