October, 2024

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Restaurant Trends to Look For in 2025

Modern Restaurant Management

History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Since COVID, technology in the restaurant industry has moved at lightning speed.

2025 189
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The AI Revolution in Restaurants: Transforming Operations and Customer Experience

Restaurant Business

The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a game-changing force. A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. This transformation is not just about automation; it's about creating smarter, more efficient, and more personalized dining experiences.

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Little Homestead on the Prairie

EATER

Tours in a 19th-century-style schoolroom at the Ingalls Homestead. Laura Ingalls Wilder made generations of readers fall in love with the homestead fantasy in “Little House on the Prairie.” At iconic sites from her books and small farms across the country, those stories meet reality. “It wasn’t Susan’s fault that she was only a corncob.” I’m standing in the middle of a field, cradling a freshly shucked cob of corn in my hands, and hearing that phrase ringing through my head.

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Unique Ideas for Your Soft Opening

The Eat Restaurant

The paint is dry, the tables laid and your staff is trained and raring to go. Now’s the time to fling open those doors and invite in the customers by holding your official launch party. Or is it? Establishing a local presence prior to the grand opening date is crucial. While you’ve accomplished a lot so far and the final hurdle is undoubtedly within sight, before you declare the restaurant officially open , it would be exceedingly wise to hold a soft opening.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Frozen waffles sold at Walmart, Target and supermarkets are recalled over listeria risk

The Salt

The recall includes various certain frozen waffles sold in Walmart, Target, Publix and other stores. Some waffles for brands like Kodiak Cakes, Simple Truth and Food Hold have also been recalled.

Food 145
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Dual Pricing and Cash Discount Program Guide

SpotOn

If you’ve ever seen a gas station sign with two sets of prices on it—one for cash and another for credit cards—then you’re already familiar with dual pricing. More commonly known as a cash discount program, dual pricing is a common pricing strategy to give customers the choice to pay with cash instead of a credit card, thereby avoiding credit card processing fees.

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What is a Group Purchasing Organization, and How Do I Use One?

ChowNow

A Group Purchasing Organization (GPO) is an entity that helps businesses save on purchases by aggregating the buying power of its members to negotiate discounts with suppliers. GPOs typically serve small businesses by securing favorable pricing on products and services like food and beverages, office supplies, and even technology! HOW A GPO WORKS Aggregated Buying Power: GPOs pool the purchasing power of multiple businesses to negotiate better prices with vendors.

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MRM EXCLUSIVE: Four Tough Calls Tech Makes Easier for Bar and Restaurant Operators

Modern Restaurant Management

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” to strategic decisions such as, “Should we use a patchwork of digital features or one platform?” But these questions don't require an either-or answer. With today’s technology, bar and lounge operators can have the best of both worlds.

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I had chicken wings. at McDonald's

Restaurant Business

Dispatch from Singapore: Mighty Wings didn’t work in the U.S. But they’re an innovative add-on outside the U.S., where operators get plenty of freedom to tailor the brand to their populations.

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Latinx-Owned Bakeries Are Revamping the Concha

EATER

Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. The California native grew up eating conchas and pan dulce with her family, and thought there was a way to blend the traditions of her childhood with the flavors of her Pacific Northwest commu

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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9 Ideas for More Profitable Bar Menus

SpotOn

You've worked hard to get guests through the door. But the work doesn't stop there. While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Next, it's time for a menu refresh.

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Bumper Crop

Sante

An excellent lineup of well-reviewed wines at all price levels. The post Bumper Crop appeared first on Santé.Food.Wine.Spirits.

Pricing 246
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Imposters stole thousands of pounds of posh cheddar, rattling the U.K. cheese world

The Salt

A London distributor says thieves posing as a French client stole some $389,000 worth of cheddar. The tight-knit U.K. cheese community is on high alert — and asking people to help sniff out the goods.

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Social Marketing: Insights from Meta’s Restaurant Summit

Modern Restaurant Management

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. The day served up a multi-course menu of timely topics designed to empower restaurant marketers, including tapping into industry trends, deploying strong loyalty app campaigns, boosting ad performance with AI-powered tools, and the importance

Marketing 177
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Cheesecake Factory has no plans to sell its smaller brands

Restaurant Business

The casual-dining restaurant operator pushed back against calls from activist investor JCP Investment Management to sell North Italia, Flower Child and Culinary Dropout.

Casual 119
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How to Cook a Squirrel

EATER

World Champion Squirrel Cooker hopeful Addie Hayes preps her dishes on a Coleman stove. Professional chefs and amateur cooks compete for Arkansas pride in the annual World Champion Squirrel Cook Off As the kitchen manager at the Odd Soul , a pizzeria and bar in Springdale, Arkansas, Addie Hayes is used to spending Saturday mornings in front of a stove.

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The Board: October 2024

Margin Edge

This month we look at: blueberry prices, adding mocktails to your holiday menus, the best retirement plans for restaurant employees, inflation and national restaurant sales trends from September.

2024 98
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The Old Country

Sante

Delving into the legacy wine and spirits regions of Europe. The post The Old Country appeared first on Santé.Food.Wine.Spirits.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Why you’re seeing scary-high chocolate candy prices this Halloween

The Salt

Don't be surprised if you see fewer chocolate treats in your trick-or-treating loot. Customers are souring on costly chocolate, resulting from a few disappointing cocoa crop years.

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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.

Marketing 179
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Denny's plots 150 closings as part of its growth strategy

Restaurant Business

Management informed Wall Street that the weakest one-fifth of the system is dragging down the healthier performers, who'll be encouraged with a grant offer and loan accessibility to enhance the brand's consistency.

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In His First Cookbook, Comedian Matteo Lane Wants You to Take Pasta Seriously

EATER

Lille Allen, Jesse Sparks The stand-up comedian became a social media standout for his whip-smart crowd work and casual cooking videos. Now, he’s taking over your dinner table. When Matteo Lane isn’t performing his distinct brand of scathing yet sincere stand-up, he’s busy eating pasta — and being opinionated about pasta. The Chicago-born, New York City-based comedian describes himself as an “Italian, Irish, Mexican homosexual,” and brings all of that cultural experience, plus a whole lot of hum

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Fire Prevention Week 2024 – Is Your Restaurant Safe?

Modern Restaurant Management

As a result of the Great Chicago Fire that killed 250 people in 1871, the National Fire Protection Association has declared the public observance of Fire Prevention Week since 1922, marking more than 100 years this year of the public observance. The holiday was later cemented by President Coolidge, marking the longest-running public health and safety observance on record.

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Elevate Your Restaurant Brand: Convert Value into Loyalty

Modern Restaurant Management

Now that the summer of the value meal has ended, what will autumn bring for QSR brands? Will they be able to capitalize on the good will and traffic boosts as the weather gets cooler? To learn how operators can take a forward-looking approach and ease customers back into a profitable pricing model, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, CMO at restaurant ordering and loyalty platform, Tillster, which works with brands like Baskin Robbins, Popeyes and Burger King

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The Strain of Success: How the Labor Shortage Is Affecting America’s Restaurants

Modern Restaurant Management

According to the most recent Department of Labor report, there are more than 8.2 million job openings in the United States, yet only about 7.2 million unemployed workers are seeking to fill these roles. That means if every job seeker were hired, a million positions would remain unfilled. Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry.

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Mastering Worker Classification: Seven Essential Tips for Restaurant Owners

Modern Restaurant Management

Navigating the bustling world of the restaurant industry comes with its own set of challenges, and one critical area that often flies under the radar is worker classification. Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment.

Audits 167
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Little Treat Culture: How Restaurants Can Leverage Snacking Trend

Modern Restaurant Management

Little treat culture — the growing trend of people indulging in small-sized snacks or indulgences as a way to self-care or reward themselves can be transferred to the restaurant plate, providing opportunities for profitablity and creativity. According to an 84.51° study, 74 percent of US consumers under 35 snack at least a few times daily.

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Overlooked Traits When Hiring Restaurant Managers

Modern Restaurant Management

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants. Adaptability Restaurants are known to be fast paced environments with many different situations happening at once on any given occasion.

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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the

Delivery 166
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Now Serving, The Biometrics Risk Evolution

Modern Restaurant Management

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a statute regulating the collection of certain biometric data—has been a major driver of class action litigation in Illinois for nearly ten years. The constant evolution of technology is no doubt to credit. While the overwhelming bulk of the BIPA cases have been employment-related, focused primarily on time-keeping and security technology, new waves of consumer litigation have begun to crop up

Serving 167
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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.