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History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Since COVID, technology in the restaurant industry has moved at lightning speed.
The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a game-changing force. A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. This transformation is not just about automation; it's about creating smarter, more efficient, and more personalized dining experiences.
Tours in a 19th-century-style schoolroom at the Ingalls Homestead. Laura Ingalls Wilder made generations of readers fall in love with the homestead fantasy in “Little House on the Prairie.” At iconic sites from her books and small farms across the country, those stories meet reality. “It wasn’t Susan’s fault that she was only a corncob.” I’m standing in the middle of a field, cradling a freshly shucked cob of corn in my hands, and hearing that phrase ringing through my head.
The paint is dry, the tables laid and your staff is trained and raring to go. Now’s the time to fling open those doors and invite in the customers by holding your official launch party. Or is it? Establishing a local presence prior to the grand opening date is crucial. While you’ve accomplished a lot so far and the final hurdle is undoubtedly within sight, before you declare the restaurant officially open , it would be exceedingly wise to hold a soft opening.
Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?
The recall includes various certain frozen waffles sold in Walmart, Target, Publix and other stores. Some waffles for brands like Kodiak Cakes, Simple Truth and Food Hold have also been recalled.
If you’ve ever seen a gas station sign with two sets of prices on it—one for cash and another for credit cards—then you’re already familiar with dual pricing. More commonly known as a cash discount program, dual pricing is a common pricing strategy to give customers the choice to pay with cash instead of a credit card, thereby avoiding credit card processing fees.
These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.
These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.
A Group Purchasing Organization (GPO) is an entity that helps businesses save on purchases by aggregating the buying power of its members to negotiate discounts with suppliers. GPOs typically serve small businesses by securing favorable pricing on products and services like food and beverages, office supplies, and even technology! HOW A GPO WORKS Aggregated Buying Power: GPOs pool the purchasing power of multiple businesses to negotiate better prices with vendors.
Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” to strategic decisions such as, “Should we use a patchwork of digital features or one platform?” But these questions don't require an either-or answer. With today’s technology, bar and lounge operators can have the best of both worlds.
Dispatch from Singapore: Mighty Wings didn’t work in the U.S. But they’re an innovative add-on outside the U.S., where operators get plenty of freedom to tailor the brand to their populations.
Lille Allen Cooking, refrigeration, air conditioning, water use, and packaging contribute to greenhouse gas emissions too. These restaurants try to tackle them all. This story was produced in collaboration with Civil Eats. Rifrullo Café, a cozy farm-to-table restaurant in Brookline, Massachusetts, hums with customers on a steamy July mid-morning. Patrons sip coffee on the shady sidewalk patio.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
It is an important question that some of us wrestle with while others may simply shrug their shoulders. We are in the business of service and in service to the business. To your employer, the financial success of the business is paramount – understandably so. But, to chefs, as much as this objective will always reign supreme, there are also those personal stakes in the ground that surround food and people that are central to who they are.
With Halloween approaching, it’s the perfect time to introduce themed cocktails that will excite your guests and make your bar the go-to destination for spooky sips. Crafting festive drinks is a great way to engage customers and set the mood for Halloween celebrations. Here are some Halloween cocktail ideas that will thrill your guests and add seasonal flair to your menu. 1.
A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. It just goes to show how important drink pricing and cost management are to maximizing profits.
According to the most recent Department of Labor report, there are more than 8.2 million job openings in the United States, yet only about 7.2 million unemployed workers are seeking to fill these roles. That means if every job seeker were hired, a million positions would remain unfilled. Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Negotiating with suppliers can feel like a never-ending battle for restaurant owners. You’re juggling food costs, quality standards, and timely deliveries, all while trying to keep your menu profitable and your customers happy. But with the stakes so high, you can’t afford to lose out on better pricing or better terms. Successful negotiations can be the difference between staying in the black and losing profit.
Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of wat
Seize the day! Ah…” when opportunity knocks, you can’t win the lottery if you don’t buy a ticket, in basketball or hockey you’ll miss every shot you don’t take, if you aren’t going all the way, why go at all,” …there are plenty of quotes that point to the same reality. When you have a chance to move forward, to accomplish something worthwhile, to be part of something great – take it!
Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. By combining various tools like ordering, payments, and management systems into one cohesive platform, restaurants can enhance efficiency, reduce errors, and create a more seamless experience for both staff and guests.
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
As a restaurant owner, it's easy to pour money into advertising and promotions without knowing how much it’s really costing your business. However, it’s best to understand how cost-effective your current customer acquisition efforts are before dedicating resources to it. Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies.
When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants. Adaptability Restaurants are known to be fast paced environments with many different situations happening at once on any given occasion.
At first glance, the natural organization of a paper calendar or spreadsheet makes sense for creating shift schedules. Once you take the time to make it, it looks nice and clean. You may even have it color-coded to make it easier to read. But once you put that schedule out into the world, it tends to break down. You don’t know the best way to share it with your staff.
Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. The California native grew up eating conchas and pan dulce with her family, and thought there was a way to blend the traditions of her childhood with the flavors of her Pacific Northwest commu
Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!
I have been thinking a lot about the word excellence, what it means, how it applies to each of us, and the impact that it has on everything. It is unfair and limiting to believe that excellence indirectly aligns with conformity. In other words, to be excellent is to conform to someone else’s established standards and not your own. In fact, conformity is the first step in developing a person’s own unique standards of excellence.
By Indiana Lee, Contributor The rise of food delivery services has driven the restaurant industry into a new frontier. While many restaurant owners eagerly embrace this trend, it’s crucial not to overlook the additional expenses of implementing a delivery service. If you’re planning on going the delivery route, make sure to calculate all these expenses beforehand. 1.
Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles. Let’s explore 26 proven online marketing strategies to help your restaurant thrive.
Navigating the bustling world of the restaurant industry comes with its own set of challenges, and one critical area that often flies under the radar is worker classification. Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Sandwich and Beer Pairings Few things are as satisfying as a sandwich paired with just the right beer. We reached out to some top breweries, and they came back with spot-on pairings. Whether you’re craving bold flavors or something more balanced, these combos will hit the spot in all the right ways. Let’s find your new favorite duo. Son of Juice & Egg Salad Sandwich Maplewood Brewery’s Special Projects Manager Adam Smith knows a thing or two about balancing flavors.
Lille Allen / Jordan Moss Instant coffee is good now, actually. We tried a ton of them to find the best. It was just a matter of time before the revolution came for instant coffee. The same craft roasters who changed how we brew at home are now producing instant coffees that, at their best, have some of the distinctive characteristics and flavors you find in a well-made pour over.
Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. The article struck a nerve with its focus on A Cook’s Kitchen Laws. Since then, more than 100,000 people have read and shared that article. Today, I was thinking back on that piece and realized that these rules were relevant for all, but focused on what every cook should know and adhere to.
By Julia Nikolaus, Contributor A once-catchy jingle in the United States constituted that coffee is the "best part of waking up." That may or may not be up for debate, but one thing is for sure: the world is decidedly waking up to the taste of sustainability. As more consumers become conscious of the environmental impacts of their choices, sustainable products are increasingly popular, particularly in the food and beverage sector.
The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!
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