Modern Restaurant Management

AUGUST 6, 2024

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

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Customer Experience Fast Casual 2024 Dine-in 197

7 Shifts

AUGUST 21, 2024

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successf

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Communication Front of House Back of House Mobile Ordering 370

EATER

AUGUST 23, 2024

The Uptown Minneapolis restaurant Kim’s, operated by James Beard Award-winning chef Ann Kim, will close on August 30, two months after its staff voted to unionize.

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Operations 113

The Salt

AUGUST 17, 2024

The voluntary recall of frozen breaded chicken breast tenders and nuggets comes following multiple consumer complaints about metal wire found inside the products.

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

SpotOn

AUGUST 12, 2024

Whether we like it or not, how customers find a business on the Internet can have a lasting effect on its overall reputation. While Google's search results might seem daunting, there are some simple tricks anyone can implement to increase visibility to potential customers. In this guide, you’ll learn how your business can connect and supercharge your business profile pages on Google, Yelp, and Facebook.

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SEO Social Media Website Management Customer Service 98

EATER

AUGUST 5, 2024

Farmers across the state of Florida are bracing as intensifying hurricanes, and the rising temperatures that strengthen them, continue to threaten future harvests. | Dhiraj Singh/Bloomberg via Getty Images A perfect storm of hurricanes, diseases, and water scarcity threatens to wipe out the state’s famed citrus industry This story was originally published by Grist.

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Restaurant Business

AUGUST 6, 2024

Wings, tenders and chicken sandwiches continue their winning streak, finds a new survey from Revenue Management Solutions.

Operations 106

Operations Management Management 106

Margin Edge

AUGUST 16, 2024

This month we look at: lemon prices, how to make your menu a revenue driver, the best way to organize your inventory for easier counts, inflation and national restaurant sales trends from July.

2024 105

2024 Inventory Pricing Menu 105

Bucket List Journey

AUGUST 22, 2024

From hunting for truffles to learning latte art, this bucket list is for food lovers. It has the best foodie things to do! The post Foodie Bucket List: 50 Things Every Food Lover Must Do appeared first on Bucket List Journey.

Food 73

Food 73

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated? That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry.

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Point of Sale Inventory Seasonal Menu Cash Management 397

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Certification

Modern Restaurant Management

AUGUST 27, 2024

Operating a restaurant is not easy. By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day. However, neglecting these obligations can not only put your restaurant in jeopardy, but expose you to personal liability for certain unpaid taxes.

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Audits Cash Management Point of Sale Document 188

Sculpture Hospitality

AUGUST 27, 2024

Running a successful bar is a complex dance of numbers, people, and passion. It's more than just pouring drinks; it's about creating an exceptional customer experience while maximizing profitability.

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Bar Management Management Customer Experience 126

EATER

AUGUST 29, 2024

Amy Besa surveils the Purple Yam dining room on the Wednesday evening of its final week of service. Amy Besa and Romy Dorotan are closing their beloved Filipino restaurant Purple Yam, which helped shape the modern Filipino food scene On August 30, Amy Besa and Romy Dorotan will — for the last time — serve food at Purple Yam , the Filipino restaurant in Brooklyn that they opened in 2009.

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Food 2009 2006 Fine Dining 126

Restaurant Business

AUGUST 16, 2024

The parent of BurgerFi and Anthony's Coal Fired Pizza said there's substantial doubt about the company's ability to continue to operate.

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Operations 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Culinary Cues

AUGUST 8, 2024

It is fire that defines what cooking is all about; fire that draws young cooks to the kitchen; fire that inspires chefs to create; fire that fuels the adrenaline in kitchens, and fire that is there for every cook to try and control. The problem with fire is that it is challenging to control. Try as cooks may, fire is always threatening to gain the upper hand.

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Uniforms Café Definition Blog 375

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. In this guide, we're covering everything you need to know about owning a bar to prepare as well as you can for the big opening day.

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Bar License Email Marketing Customer Service 370

Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

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Employee Relations Insurance Healthcare Restaurant Law 197

Restaurant Technology Guys

AUGUST 26, 2024

Welcome to another edition of the Restaurant Technology Guys podcast blog, where we delve into inspiring tales of entrepreneurial spirit in the restaurant industry. Today, we are excited to share the story of Biscuit Belly, a burgeoning brand founded by Chad and Lauren Coulter.

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Technology Blog 130

Advertiser: Paycor

Year-end can be a hectic time for HR professionals, but with proper planning and organization, you can navigate it smoothly. Learn the main watch outs for year-end HR prep with Paycor’s helpful checklist covering employee data, wage and tax information, and special situations. Ensure compliance and efficiency by downloading today!

Specials

EATER

AUGUST 29, 2024

Photo illustration by Lille Allen Summer may be ending, but ‘tis the season for discounts on all the best stuff to outfit your kitchen, from spatulas to pizza ovens We refuse to believe summer is over, and yet, here we are, awash in tweed fashion ads and Halloween candy displays and the Starbucks fall menu launch. Luckily, nothing takes the sting out of the season’s end like a little retail therapy, using the Labor Day dealfest as an excuse to upgrade our baking and braising gear ahead of cooler

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Seasonal Menu Back of House Outdoor Travel 93

Restaurant Business

AUGUST 14, 2024

The main operation of Brinker International said traffic jumped 5.9%, in part on the strength of drawing first-time guests. Investors were still not pleased.

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Food Operations 127

The Salt

AUGUST 29, 2024

The Boar's head recall was first issued in July and linked to a ready-to-eat liverwurst product. The recall has since expanded to includes products such as sliced ham varieties, sausages and loaves.

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7 Shifts

AUGUST 7, 2024

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Others are less so, like the sudden pop-culture status of a particular food (think avocados, bubble tea, or cupcakes).

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Food Seasonal Menu Inventory Pricing 363

Advertiser: Paycor

Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Explore over 10 ways AI recruiting tools can help you identify a wider pool of candidates, enhance communication strategies, and eliminate unconscious bias. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.

Technology

Modern Restaurant Management

AUGUST 21, 2024

Artificial Intelligence is not normally associated with emotion, but PMG recently partnered with Wurl to use their AI-powered emotion targeting to align their clients' QSR ads with content that conveyed emotions related to hunger and cravings. The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales.

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Loyalty Program Advertising Point of Sale Customer Service 189

Margin Edge

AUGUST 15, 2024

MarginEdge | We took data from thousands of restaurants across the country and compiled a report to show sales trends for the month of July 2024.

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2024 98

EATER

AUGUST 22, 2024

Chris Loupos The “Reservation Dogs” co-creator and Oklahoma native shares his must-visit spots in Tulsa and more If you are reading this and have still not seen Reservation Dogs , I am sure I’m not the first to tell you that you’re missing out. The FX dramedy is beloved — critically acclaimed, and now ( finally ) Emmy-nominated — for its depiction of life on a reservation in the Muscogee (Creek) Nation in Oklahoma.

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Dine-in Reservations Back of House Influencer 117

Restaurant Business

AUGUST 29, 2024

Reverse happy hours are turning late-night time slots from dead zone to business booster for some operators, while others are creating value-oriented promotions earlier in the day.

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Operations Marketing 108

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In the competitive restaurant industry, data is crucial for controlling costs and boosting efficiency. Real-time data helps with labor scheduling, adjusting menu items, reducing waste and improving profitability. Learn how harnessing data enables better decision-making and enhances operational success.

Menu

The Salt

AUGUST 2, 2024

For the first time in years, people are buying more groceries, including pricier brands, to replace restaurant outings. From McDonald's to Starbucks, fast food and cafes are feeling it.

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Food 134

7 Shifts

AUGUST 22, 2024

What Is a Virtual Restaurant? A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ ghost kitchens ’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to virtual customers.

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Online Ordering Customer Service Delivery Food Order 370

Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. Leading this charge are process management applications that integrate with sensors, essentially revolutionizing how catering compliance and food safety are approached within restaurants.

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Food Safety Catering Food Food Supply 189

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. As the huge market keeps growing, expected to hit $1.8 trillion by 2028, restaurants face a big decision. They must choose whether to use third-party online ordering platforms or handle delivery in-house.

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Delivery Mobile Ordering Online Ordering Customer Service 179

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Restaurant Law