Modern Restaurant Management

AUGUST 6, 2024

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

Customer Experience 197

Customer Experience Fast Casual 2024 Dine-in 197

7 Shifts

AUGUST 21, 2024

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successf

Communication 370

Communication Front of House Back of House Mobile Ordering 370

EATER

AUGUST 23, 2024

The Uptown Minneapolis restaurant Kim’s, operated by James Beard Award-winning chef Ann Kim, will close on August 30, two months after its staff voted to unionize.

Operations 120

Operations 120

The Salt

AUGUST 17, 2024

The voluntary recall of frozen breaded chicken breast tenders and nuggets comes following multiple consumer complaints about metal wire found inside the products.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

SpotOn

AUGUST 12, 2024

Whether we like it or not, how customers find a business on the Internet can have a lasting effect on its overall reputation. While Google's search results might seem daunting, there are some simple tricks anyone can implement to increase visibility to potential customers. In this guide, you’ll learn how your business can connect and supercharge your business profile pages on Google, Yelp, and Facebook.

SEO 98

SEO Social Media Website Management Customer Service 98

EATER

AUGUST 5, 2024

Farmers across the state of Florida are bracing as intensifying hurricanes, and the rising temperatures that strengthen them, continue to threaten future harvests. | Dhiraj Singh/Bloomberg via Getty Images A perfect storm of hurricanes, diseases, and water scarcity threatens to wipe out the state’s famed citrus industry This story was originally published by Grist.

Agriculture 117

Agriculture 2022 2023 2005 117

Restaurant Business

AUGUST 6, 2024

Wings, tenders and chicken sandwiches continue their winning streak, finds a new survey from Revenue Management Solutions.

Operations 116

Operations Management Management 116

Margin Edge

AUGUST 16, 2024

This month we look at: lemon prices, how to make your menu a revenue driver, the best way to organize your inventory for easier counts, inflation and national restaurant sales trends from July.

2024 105

2024 Inventory Pricing Menu 105

Bucket List Journey

AUGUST 22, 2024

From hunting for truffles to learning latte art, this bucket list is for food lovers. It has the best foodie things to do! The post Foodie Bucket List: 50 Things Every Food Lover Must Do appeared first on Bucket List Journey.

Food 73

Food 73

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated? That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

Employee Relations 197

Employee Relations Insurance Healthcare Restaurant Law 197

EATER

AUGUST 20, 2024

Lille Allen Brands like Fly By Jing and Bachan’s are reaching a whole new audience from the shelves of the ultimate big-box store The last decade or so has been a golden era for cool food products sold directly to consumers online. Think of Fly By Jing, the wildly popular Sichuan chile crisp, or Magic Spoon, the grain-free, low-carb cereal that’s earned a cult following.

Retail 113

Retail Point of Sale Food Supply 2023 113

Restaurant Business

AUGUST 16, 2024

The parent of BurgerFi and Anthony's Coal Fired Pizza said there's substantial doubt about the company's ability to continue to operate.

Operations 131

Operations 131

The Salt

AUGUST 29, 2024

The Boar's head recall was first issued in July and linked to a ready-to-eat liverwurst product. The recall has since expanded to includes products such as sliced ham varieties, sausages and loaves.

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Margin Edge

AUGUST 15, 2024

MarginEdge | We took data from thousands of restaurants across the country and compiled a report to show sales trends for the month of July 2024.

2024 98

2024 98

7 Shifts

AUGUST 22, 2024

What Is a Virtual Restaurant? A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ ghost kitchens ’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to virtual customers.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

Modern Restaurant Management

AUGUST 21, 2024

Artificial Intelligence is not normally associated with emotion, but PMG recently partnered with Wurl to use their AI-powered emotion targeting to align their clients' QSR ads with content that conveyed emotions related to hunger and cravings. The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales.

Loyalty Program 189

Loyalty Program Advertising Point of Sale Customer Service 189

EATER

AUGUST 29, 2024

Photo illustration by Lille Allen Summer may be ending, but ‘tis the season for discounts on all the best stuff to outfit your kitchen, from spatulas to pizza ovens We refuse to believe summer is over, and yet, here we are, awash in tweed fashion ads and Halloween candy displays and the Starbucks fall menu launch. Luckily, nothing takes the sting out of the season’s end like a little retail therapy, using the Labor Day dealfest as an excuse to upgrade our baking and braising gear ahead of cooler

Seasonal Menu 111

Seasonal Menu Back of House Outdoor Travel 111

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Restaurant Business

AUGUST 14, 2024

The main operation of Brinker International said traffic jumped 5.9%, in part on the strength of drawing first-time guests. Investors were still not pleased.

Food 131

Food Operations 131

The Salt

AUGUST 2, 2024

For the first time in years, people are buying more groceries, including pricier brands, to replace restaurant outings. From McDonald's to Starbucks, fast food and cafes are feeling it.

Food 142

Food 142

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases.

License 370

License Equipment POS Food Supply 370

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. In this guide, we're covering everything you need to know about owning a bar to prepare as well as you can for the big opening day.

Bar 370

Bar License Email Marketing Customer Service 370

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

7 Shifts

AUGUST 7, 2024

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Others are less so, like the sudden pop-culture status of a particular food (think avocados, bubble tea, or cupcakes).

Food 363

Food Seasonal Menu Inventory Pricing 363

Modern Restaurant Management

AUGUST 27, 2024

Operating a restaurant is not easy. By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day. However, neglecting these obligations can not only put your restaurant in jeopardy, but expose you to personal liability for certain unpaid taxes.

Audits 188

Audits Cash Management Point of Sale Document 188

Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. Leading this charge are process management applications that integrate with sensors, essentially revolutionizing how catering compliance and food safety are approached within restaurants.

Food Safety 189

Food Safety Catering Food Food Supply 189

Modern Restaurant Management

AUGUST 7, 2024

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th

Marketing 188

Marketing Email Marketing Social Media Coupons 188

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Modern Restaurant Management

AUGUST 8, 2024

Latino small business owners, particularly in the restaurant industry, are emerging as one of the most dynamic and rapidly expanding business owners across the US. In fact, according to our Verizon Business Latino Small Business Survey , 78 percent of the Latino businesses surveyed stated that their businesses are in a better place today than a year ago, and an even greater percentage (88 percent) believe their business will be in a better place a year from now.

Small Business 184

Small Business Entertainment Customer Service Technology 184

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. As the huge market keeps growing, expected to hit $1.8 trillion by 2028, restaurants face a big decision. They must choose whether to use third-party online ordering platforms or handle delivery in-house.

Delivery 179

Delivery Mobile Ordering Online Ordering Customer Service 179

Modern Restaurant Management

AUGUST 20, 2024

Alain Coumont founded Le Pain Quotidien focused on organic ingredients and the brand is now adding a new ingredient to the mix: artifical intelligence. Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As a restaurant business, we use AI to go faster and to develop the business further," Annick Van Overs

Front of House 179

Front of House Restaurant Law Technology Presentation 179

Modern Restaurant Management

AUGUST 14, 2024

Here’s the scene of a restaurant using third-party delivery… Dine-in customers walk into the smell of delicious food, but the atmosphere feels more like a busy train station than a place to eat. Drivers are clustered around the hostess stand asking questions, sifting through bags of food looking for a specific name, or waiting for their assigned pickup to be ready.

Delivery 179

Delivery Food Order Customer Experience Dine-in 179

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing