August, 2024

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Experience Matters: What Restaurant Guests Value

Modern Restaurant Management

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

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Effective Communication For Restaurant Teams & Employees

7 Shifts

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successf

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Minneapolis Chef Ann Kim’s Korean American Restaurant Will Close Following Unionization

EATER

The Uptown Minneapolis restaurant Kim’s, operated by James Beard Award-winning chef Ann Kim, will close on August 30, two months after its staff voted to unionize.

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Perdue recalls 167,000 pounds of frozen chicken that may contain metal

The Salt

The voluntary recall of frozen breaded chicken breast tenders and nuggets comes following multiple consumer complaints about metal wire found inside the products.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Optimize and Generate Organic Visits for Google Business Profile, Yelp, & Facebook

SpotOn

Whether we like it or not, how customers find a business on the Internet can have a lasting effect on its overall reputation. While Google's search results might seem daunting, there are some simple tricks anyone can implement to increase visibility to potential customers. In this guide, you’ll learn how your business can connect and supercharge your business profile pages on Google, Yelp, and Facebook.

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Can Florida’s Orange Growers Survive Another Hurricane Season?

EATER

Farmers across the state of Florida are bracing as intensifying hurricanes, and the rising temperatures that strengthen them, continue to threaten future harvests. | Dhiraj Singh/Bloomberg via Getty Images A perfect storm of hurricanes, diseases, and water scarcity threatens to wipe out the state’s famed citrus industry This story was originally published by Grist.

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Chicken rules the roost with consumers and operators

Restaurant Business

Wings, tenders and chicken sandwiches continue their winning streak, finds a new survey from Revenue Management Solutions.

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The Board: August 2024

Margin Edge

This month we look at: lemon prices, how to make your menu a revenue driver, the best way to organize your inventory for easier counts, inflation and national restaurant sales trends from July.

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Foodie Bucket List: 50 Things Every Food Lover Must Do

Bucket List Journey

From hunting for truffles to learning latte art, this bucket list is for food lovers. It has the best foodie things to do! The post Foodie Bucket List: 50 Things Every Food Lover Must Do appeared first on Bucket List Journey.

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Restaurant Accounting: A Comprehensive Guide

7 Shifts

Restaurant accounting isn’t easy. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated? That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry.

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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PROUDLY SIGN THAT PLATE

Culinary Cues

This is a plea to those who work tirelessly in restaurant kitchens, the chefs who are paid to lead those operations, and the owners who depend on raving fans and some semblance of profitability. Please, please, look at what you are doing and dig deeper in quest of a reason to do what you do. Ugh, frustration is setting in. Let me ask you a question – a very important question – aside from those who can afford to dine at one of Daniel Boulud’s incredible restaurants, or Thomas Keller’s French Lau

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Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

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How Walmart Got Its Hands on the Coolest Pantry Brands

EATER

Lille Allen Brands like Fly By Jing and Bachan’s are reaching a whole new audience from the shelves of the ultimate big-box store The last decade or so has been a golden era for cool food products sold directly to consumers online. Think of Fly By Jing, the wildly popular Sichuan chile crisp, or Magic Spoon, the grain-free, low-carb cereal that’s earned a cult following.

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15 Bar Management Tips to Improve Profitability and Efficiency

Sculpture Hospitality

Running a successful bar is a complex dance of numbers, people, and passion. It's more than just pouring drinks; it's about creating an exceptional customer experience while maximizing profitability.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Here are the companies that have filed for bankruptcy this year

Restaurant Business

Sixteen restaurant chains, operating companies or large franchisees have filed for bankruptcy so far in 2024.

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What is a Virtual Restaurant? And How to Start One

7 Shifts

What Is a Virtual Restaurant? A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ ghost kitchens ’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to virtual customers.

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DEFINE, TEACH, AND LIVE YOUR RESTAURANT’S MISSION

Culinary Cues

Ahh…the mission statement. Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Like so many strategic plans – this sounds good, but too often once developed, the statement only succeeds in collecting dust on a shelf.

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Emotion-Based Ad Targeting in QSR Environment

Modern Restaurant Management

Artificial Intelligence is not normally associated with emotion, but PMG recently partnered with Wurl to use their AI-powered emotion targeting to align their clients' QSR ads with content that conveyed emotions related to hunger and cravings. The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Discounted Kitchen Gear to Buy this Labor Day, According to Eater Staff

EATER

Photo illustration by Lille Allen Summer may be ending, but ‘tis the season for discounts on all the best stuff to outfit your kitchen, from spatulas to pizza ovens We refuse to believe summer is over, and yet, here we are, awash in tweed fashion ads and Halloween candy displays and the Starbucks fall menu launch. Luckily, nothing takes the sting out of the season’s end like a little retail therapy, using the Labor Day dealfest as an excuse to upgrade our baking and braising gear ahead of cooler

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Restaurant Management Training: How to Train a Manager

Sculpture Hospitality

The heart of any thriving restaurant beats within its management team. Your restaurant manager - if you have one - is the bridge between your vision as the owner and exceptional daily operations.

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BurgerFi says it may file bankruptcy

Restaurant Business

The parent of BurgerFi and Anthony's Coal Fired Pizza said there's substantial doubt about the company's ability to continue to operate.

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The Ultimate Guide to Restaurant Costs

7 Shifts

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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IT’S YOUR MOVE

Culinary Cues

I have been thinking about the meaning of competition since the Olympics came to a close. Depending on the context, competition can be friendly and engaging, or brutal and combative. It can be something that inspires and pulls people together or a mindset that polarizes and drives people in a destructive direction. Competition can be joyful and uplifting or it can spiral out of control, tearing away at reason and good faith.

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Don’t Get Burned By The IRS – Tax Tips for Restaurant Owners

Modern Restaurant Management

Operating a restaurant is not easy. By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day. However, neglecting these obligations can not only put your restaurant in jeopardy, but expose you to personal liability for certain unpaid taxes.

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The Godparents of the Filipino Food Movement Say Goodbye

EATER

Amy Besa surveils the Purple Yam dining room on the Wednesday evening of its final week of service. Amy Besa and Romy Dorotan are closing their beloved Filipino restaurant Purple Yam, which helped shape the modern Filipino food scene On August 30, Amy Besa and Romy Dorotan will — for the last time — serve food at Purple Yam , the Filipino restaurant in Brooklyn that they opened in 2009.

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How to Calculate Pour Cost: A Bar Owner’s Guide

Sculpture Hospitality

Ready to master your bar’s profitability? Learn how you can calculate your bar’s pour cost and identify inventory variance for higher profit margins.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Acting like a fast-food chain gives Chili's a 14.8% sales bump

Restaurant Business

The main operation of Brinker International said traffic jumped 5.9%, in part on the strength of drawing first-time guests. Investors were still not pleased.

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Owning a Bar: Everything You Need to Know

7 Shifts

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. In this guide, we're covering everything you need to know about owning a bar to prepare as well as you can for the big opening day.

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THE JOY OF COOKING

Culinary Cues

It often starts in the home – that interest in food and cooking. It may have been a mother, grandmother, or aunt, maybe a father or grandfather; it could have been a particular event or maybe a specific signature dish that represented family, but in any case, a cook’s interest in the craft probably began in the home. Somewhere, tucked away on a bookshelf you would also likely find a couple time-worn cookbooks with hand scribbled reminders of family traditional recipes and notes in the margins of

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Revolutionizing Catering Compliance: The Future of Food Safety

Modern Restaurant Management

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. Leading this charge are process management applications that integrate with sensors, essentially revolutionizing how catering compliance and food safety are approached within restaurants.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?