September, 2024

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Most customers think restaurants are getting expensive

Restaurant Business

The Bottom Line: A pair of studies by Revenue Management Solutions provide a sobering look at the views of consumers on restaurant prices and their dining habits.

Pricing 116
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Leading with Heart: Five Keys to Successful Restaurant Management

Modern Restaurant Management

Operating a restaurant is more than managing a business; it’s about building a vibrant community and fostering a sense of family where every day brings fresh challenges and opportunities. As the Regional Director of Operations with one of Genghis Grill’s franchise groups in Arizona, I've learned that a successful restaurant thrives on a blend of passion, patience and people-centered leadership.

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Trending Sources

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Restaurant Math Isn’t Working

EATER

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? On the one hand, you get the possibility of technique and flavor you cannot, or don’t want to, create yourself, plated and served with attention.

Pricing 145
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Ina Garten shares her secret for a great dinner party: 6 people and round table

The Salt

"I like when everybody's knees are almost touching and it feels very intimate," the Barefoot Contessa host says. Garten's new memoir is Be Ready When the Luck Happens.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Little Italy Ristorante Turned Hours of Payroll Processing into Minutes

7 Shifts

Executive Summary Location: Groveport, OH Restaurant Type: Casual Dining Problem: Too much time spent on manual processes. A payroll provider that couldn't support employees with multiple roles. Solution: Team management software that handles scheduling, time clocking, and payroll in one place. Payroll runs went from four hours to a few minutes. Family Pies When Chuck and Janet Ward dropped by a grocery store on a long drive, they never imagined this pit stop would change the trajectory of their

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Please Put Your Light Away at the Restaurant

EATER

Alex Staniloff/Eater NY No one asked to be part of your content The conversation was easy and lively, the way it always is when the four of us are together. We sat in the bustle of a packed brunch at Pastis , sipping our masala chai at the Dishoom pop-up , the restaurant moving with the grace and bang of a Broadway number. We weren’t just eating, we were part of an organism of service and communion.

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Franchisees are still struggling with inflation

Restaurant Business

Nearly 90% of operators said in the International Franchise Association’s annual franchisee survey that inflation continues to impact their operations. And more say customers are reacting to higher prices.

Franchise 126
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THE TOURIST TOWN RESTAURANT

Culinary Cues

So, you’re the chef or a cook at a hot spot tourism destination restaurant. You know, the type of place that is crazy busy for five -six months a year, people line up out the door, vendors try to find a place to unload with all the traffic clogging streets and parking lots, there’s never enough help and almost none who have worked for you before this season.

Tourism 391
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Can AI Address Labor and Food Safety Challenges?

Modern Restaurant Management

Can AI and robotics provide solutions to some of the toughest challenges faced by QSRs? Ofer Zinger, co-founder of Kitchen Robotics, thinks so. The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern Restaurant Management (MRM) learned more from Zinger.

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How To Attract Restaurant Employees In 2024: 10 Proven Techniques

7 Shifts

Hiring and retaining staff has always been a challenge for businesses in the food industry. With an average turnover rate of 79.6% over the past decade, keeping employees in restaurants has become increasingly difficult. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff.

2024 335
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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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The 16 Best Cookbooks of Fall 2024

EATER

Andrea D’Aquino New books from Martha Stewart, Carolina Gelen, Paola Velez, Yotam Ottolenghi, and more will make you happy to turn on the stove again You know the drill: According to the calendar, it’s fall now, and that means it’s time to Get Serious — about school and work, about the impossible task of emotionally preparing yourself for the upcoming election, and, of course, about cooking.

2024 140
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When Your Local Sales Rep Becomes Godfather to Your Kids

SpotOn

When Nick Arnoni saw it was Doug DeBlasio calling, Nick was ready to talk about anything. Well, almost anything.  The two met a few years prior when Nick worked as a sales rep for an alcohol distributor in the Pittsburgh, Pennsylvania, area. Doug, who owns DeBlaze at 131 , was his customer. When Nick started working as a Hospitality Specialist for SpotOn, Nick converted DeBlaze from another point-of-sale company to SpotOn’s restaurant POS , significantly streamlining operations.

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How to Calculate Food Cost Percentage (Formula & Tips)

Apicbase

Next to labour costs and rent, food costs are the highest expense for every restaurant. The average restaurant food cost percentage is between 28% and 32% of total food sales, with peaks up to 45%. In the restaurant industry, profit margins are thinner than a stroopwafel. So you need to know how to calculate and manage food costs. But it’s not as simple as plugging food production costs and sales figures into a food cost calculator.

Food 98
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Tupperware, no longer a kitchen staple, files for bankruptcy

The Salt

Tupperware's reliance on people selling its storage containers at home-and-garden parties or through social media was once its strength. Now it's a weakness, the company says in its bankruptcy filing.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Food Service Industry’s Digital Transformation Journey Heading into 2025

Modern Restaurant Management

The modern restaurant industry has always moved fast, but the pace continues to accelerate. Consumer demands are changing at a rapid rate. Macroeconomic conditions cycle quicker and quicker. Supply chains, while showing more stability, are fraught with uncertainty. And yet, the modern restaurant is thriving. The food service industry is forecast to reach $1 trillion in sales this year.

2025 180
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The Why and How of Enabling Long-Term Careers in Restaurants

7 Shifts

This post is adapted from our “What Restaurant Employees Want” report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. While restaurants are a transitional career for many, a group of hospitality workers still make the restaurant business their career.

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What’s Next After Farm-to-Table?

EATER

Just because food is grown locally doesn’t mean it’s climate-friendly. But for chefs looking to emphasize the latter, it still starts at the source. This story was produced in collaboration with Civil Eats. At the height of summer, chef Rob Rubba and his team at Oyster Oyster , a vegetable-first restaurant in Washington, D.C., are preparing for the dwindling of food in the coming winter.

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Denny's hires a president with a familiar name, along with a new IT chief

Restaurant Business

Christopher Bode is returning to the company to handle operations as well as the usual duties of a president. Minh Le will be responsible for tech planning and adoption.

Hiring 105
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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253. Restaurant Technology Guys Podcast Ep. 253 – The State of Restaurant Technology with NRN’s Joanna Fantozzi

Restaurant Technology Guys

Embracing Technology in the Restaurant Industry: Insights from Joanna Fantozzi Welcome back to the Restaurant Technology Guys podcast! This time, our host Jeremy sat down with Joanna Fantozzi, a Senior Editor at Nation’s Restaurant News and Restaurant Hospitality.

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Eating less beef is a climate solution. Here's why that's hard for some American men

The Salt

Climate researchers have long grappled with how to get Americans to eat less beef, a food with a huge global warming impact. Now some are thinking about it through the lens of gender.

Food 145
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Revealing Data: Minimum Wage, Closures, and Macroeconomic Trends

Modern Restaurant Management

Restaurant industry eyes have been fixed on the impact of the minimum wage law for fast-food workers in California. Data is bringing a fuller story more into focus. While QSRs did see a spike in closures after the law was signed – 71 percent in California compared to 25 percent nationally – that has leveled off where closures are at the same pace as nationally/comparable states and more related to economic factors than the law, according to “ Assessing the Impact of California&

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What is the Average Restaurant Food Cost?

Sculpture Hospitality

Food cost - the price of your ingredients compared to the money you bring in from selling dishes - is the silent assassin lurking in the shadows of every restaurant.

Food 129
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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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How ‘This Must Be the Place’ Became the Ultimate Restaurant Song

EATER

Does David Byrne know that the Talking Heads’ “This Must Be the Place” has made it onto countless restaurant playlists? | Lynn Goldsmith/Corbis/VCG/Getty Images One song about food and a building It happened again. I was hanging out in a chic pizza place run by a well-known chef, and I heard the same bouncing bassline and whistling synths that have lived in my heart ever since my dad showed me Stop Making Sense when I was 14.

2016 133
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Shake Shack reinvents the labor deployment model

Restaurant Business

The burger chain joins a growing number of fast-casual chains using AI-driven technology to better manage staffing.

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The Board: September 2024

Margin Edge

This month we look at: cucumber prices, how to lower credit card transaction fees, making the most of slow seasons, inflation and national restaurant sales trends from August.

2024 98
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AI can generate recipes that can be deadly. Food bloggers are not happy

The Salt

The Woks of Life. '/> Apple, Google and Samsung are all working to integrate AI that can generate recipes into their virtual assistants, like Siri. People who work to develop recipes respond.

Food 143
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Hungry for Growth? Feed Your Restaurant Tech

Modern Restaurant Management

Behind the success of a restaurant — regardless of size — is delicious food, great service and seamless experiences across every touchpoint. The right restaurant technology is essential to make it all happen. Think about it: nine out of 10 restaurants have fewer than 50 employees, making efficient operations critical for success. When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation.

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Buzztime Weekly Bar Trivia Challenge – Week 49

Buzztime Business

Are you hungry for more trivia? Is one night of bar trivia per week not enough to satiate your senses? Buzztime has tens of thousands of questions in its database. Pub trivia hosts and players could spend a lifetime with them! However, as the years pass, some of the questions become outdated and obscure. Events that are important one year become irrelevant many years later.

Bar 148
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What Should a Restaurant Give You When It’s Your Birthday?

EATER

Lille Allen/Eater A slice of cake and glass of Champagne are customary, but some places go the extra mile I love birthdays. It’s fun to get dressed up, go to a fancy restaurant, and await the pièce de résistance: a slice of cake with a glowing candle on top and, maybe, some singing. A flute of Champagne works, too. So when I took my partner to a well-loved (and pricey) restaurant in the heart of Los Angeles’s arts district for his birthday — a neighborhood known for some of the most sought-after

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Consumer trends are on Great Greek Mediterranean Grill's side

Restaurant Business

The fast-casual Mediterranean chain says it is getting customers who want a good in-restaurant experience as well as those who want a family-style meal at home.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a