Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022. While there is a satisfactory level of comfort for patrons to return to in-person dining experiences, businesses should consider the dining experience as a whole – people crave togetherness in their social settings

Fine Dining 189

Fine Dining Events Customer Experience Seasonal Menu 189

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.

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Front of House Social Media Back of House Sports 381

Modern Restaurant Management

FEBRUARY 8, 2023

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

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Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once

Cash Management 189

Cash Management Point of Sale Inventory Email Marketing 189

Culinary Cues

FEBRUARY 5, 2023

Here’s is a wakeup call, a piece of information everyone should pay attention to. It’s simple and poignant – cooks are essential. Let’s look at the hard data first: In the U.S. there are 1.3 million active-duty members of the U.S. military, 1.3 million lawyers (scary), 1.1 million doctors, 1.6 million truckers, 1.2 million performers/musicians, 3 million teachers, and well over 2.5million cooks.

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Consumer Goods Uniforms Café Blog 422

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Crunchtime

FEBRUARY 24, 2023

Employee turnover in restaurants remains at record-high levels, leaving many stores short-staffed and under-skilled. All too often, managers train a new hire only to have them exit the role months or weeks later. And so, this frustrating cycle begins all over again (and again, and again, and again…).

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Training Hiring Management Management 148

The Eat Restaurant

FEBRUARY 6, 2023

Being a great server at a restaurant isn't just about ensuring the guests get their orders on time, or smiling as you guide them towards their designated tables. It's also about focusing on the finer details of their customer experience , after all studies show that customers prefer a more personal interaction during their restaurant visit. The best restaurateurs realize inspiring the best from their top servers is as critical to the success of their business as having a great menu and great amb

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Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se

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Management Management Food Safety Communication 197

Advertiser: Paycor

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Culinary Cues

FEBRUARY 19, 2023

When was the last time you bought a product, listened to a band, read a book, took in a view, or enjoyed a meal that gave you pause? When was the last time you stopped and said: “WOW?” How many times has an experience with service, a view, a phrase, a lyric, or a plate of food literally taken your breath away? Isn’t this what we hope for? Isn’t this what provides excitement in life and helps us to jump out of bed in the morning?

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Innovation Café Travel Book 419

Perfect Daily Grind

FEBRUARY 5, 2023

In many coffee-producing countries around the world, there are a number of ways in which farms are operated and managed. Understandably, this has a significant impact on how coffee is processed and sold, as well as the prices that farmers receive. Two of the most widespread coffee farming models are estates and co-operatives. The former is simply a coffee farm (usually a large one) which generally processes and sells its coffee alone.

Operations 189

Operations Point of Sale Pricing Small Business 189

7 Shifts

FEBRUARY 10, 2023

We started our restaurant in 2008, during what is now known as The Great Recession. And we transformed it into a media company during a global pandemic in 2020. To say we’ve had to learn to be resilient at Cali BBQ is an understatement. By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego.

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Social Media Email Marketing Technology 2007 370

EATER

FEBRUARY 28, 2023

Photos: Teranga, Dept of Culture, Nok by Alara | Illustration: Eater Chefs are spotlighting their culinary heritage on tasting menus, at buzzy pop-ups, and at new restaurants across the country At Dept of Culture, a soft white cheese called wara comes plated with stew — blended and cooked tomatoes, bell peppers, and onions, spiced like many Nigerians prefer it.

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Fine Dining Fast Casual Dine-in Presentation 132

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Beverage

The Rail

FEBRUARY 24, 2023

By Julia Nikolaus, Contributor Coffee is an ever-expanding industry, with more and more farms, cafes, and roasteries being opened every year. As the industry grows , more consumers are brought to the marketplace as well, making visibility to potential guests paramount to any business’ success. With such a large pool of competitors and peers in the industry, it can be difficult to attract attention and stand out among the crowd.

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Social Media Advertising Consumer Goods Small Business 115

Modern Restaurant Management

FEBRUARY 7, 2023

The “Ding!” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market s

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Delivery Front of House Back of House Fine Dining 196

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. That’s a large majority of your customers. This is one of the many reasons your website is the centerpiece of your marketing efforts. Because of this, it’s basically the open door to your restaurant and your menu.

Website Management 110

Website Management Social Media SEO Email Marketing 110

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop a number of technical skills to help them succeed in their job role – as well as in the coffee sector more widely. However, the barista career journey in the specialty coffee industry is rightly a major discussion point.

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Education Point of Sale Training Website Management 187

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Eat Restaurant

FEBRUARY 21, 2023

A picture is worth 1,000 words, right? At least that's the main theory behind the wildly popular social media platform, Instagram. With over 800 million active monthly users on the photo-sharing app, it's obvious that this business model is working for them. The real challenge though is figuring out how to make it work for you. These days, posting pictures, sharing stories, and optimizing your Instagram feed, aren't just creative ways to use Instagram, but rather your ticket to a much broader au

Social Media 148

Social Media Marketing 148

Sante

FEBRUARY 28, 2023

Who deserves an award in a restaurant?

Management 224

Management Management 224

EATER

FEBRUARY 1, 2023

Fawcett/Eater Peg Bracken’s 1960 cookbook embraced the joys of convenience, mediocrity, and a well-timed shot of whiskey Once upon a time, back when Julia Child was perfecting the recipes that would become Mastering the Art of French Cooking and Betty Friedan was seething over the notes that would become The Feminine Mystique , a group of women in Portland, Oregon, known to themselves as the Hags, met regularly for martini lunches to commiserate about the trials of their lives as wives and mothe

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Book Point of Sale Back of House Take-out 103

Modern Restaurant Management

FEBRUARY 14, 2023

The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.

Food Safety 189

Food Safety Kitchen Safety Loyalty Program Employee Relations 189

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Restaurant Business

FEBRUARY 8, 2023

Smarter sourcing, menu and labor management, coupled with tech advancements, are working to improve front- and back-of-house efficiencies and the customer experience.

Front of House 111

Front of House Back of House Operations Customer Experience 111

Perfect Daily Grind

FEBRUARY 27, 2023

The Middle East has one of the oldest coffee cultures in the world. In fact, traditional arabic coffee (also known as qahwa coffee ) received UNESCO Intangible Cultural Heritage status in 2015. Alongside its historical and cultural significance, the Middle East’s coffee sector has been flourishing in recent years. According to data from Project Café Middle East 2023, the Middle East and North Africa (MENA) branded coffee shop market grew by 10.5% over the last 12 months.

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Back of House Social Media Customer Experience 2007 182

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? It’s safe to say that off-premise dining has become an essential part of consumers’ lifestyles and a massive driver of industry growth. Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high.

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Dine-in Online Ordering Delivery Food Order 98

Black Box Intelligence

FEBRUARY 24, 2023

All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. On the surface, 2023 started off extremely well for restaurants, with sales and traffic growth experiencing a remarkable improvement compared with previous months. But unfortunately, this strong upswing was completely predictable and explained by the industry lapping over the worst month of the Omicron swell in January of 2022, when the number of Covi

Point of Sale 98

Point of Sale Fine Dining Fast Casual Social Media 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

EATER

FEBRUARY 17, 2023

The pink sauce, as it now appears on Walmart’s website. | Walmart When we buy food off of TikTok, what are we getting, really? Everyone on TikTok and Instagram is trying to make a buck in one way or another. From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in.

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Social Media Influencer Food Kitchen Safety 103

Modern Restaurant Management

FEBRUARY 6, 2023

Regular season game days at the bar are crowded and hectic enough, but Super Bowl weekend? That’s a whole different ballgame! According to National Retail Federation, nearly 18 million fans plan to watch the Super Bowl at their favorite bar. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits!

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Bar FOH Coaching Brewery 189

Bingage

FEBRUARY 9, 2023

Introduction As we step into the new year 2023, Keeping an eye on the trends emerging in the restaurant industry is essential. Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog.

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Customer Experience 2023 Loyalty Program Email Marketing 98

Perfect Daily Grind

FEBRUARY 20, 2023

Robusta accounts for approximately 30% to 40% of the global coffee supply; countries like Vietnam, Brazil, and Indonesia are the largest producers of robusta in the world. Robusta makes up as much as 95% of Vietnam’s annual coffee production , while Reuters reported in May 2022 that Brazil’s robusta production was set to increase by 4.1% last year. The latter is an indication that global demand for robusta has been increasing in recent months – thanks in part to rising arabica prices in 2021 and

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Agriculture 2022 2050 Supplies 203

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing