Using the 80-20 Rule to Cut Costs and Improve Restaurant Management
Ken Burgin
AUGUST 28, 2022
The 80/20 Rule is simple – it says that a relatively small number of causes (about 20%) is responsible for a great number of effects (roughly 80%). This is good news – if you find out what the 20% are and work on them, you can have a significant impact on sales improvement, cost reduction and improved restaurant management. This often means 80% of your sales come from 20% of your customers (particular individuals, or a type of customer), so looking after them should be a priority.
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