Sat.Apr 10, 2021 - Fri.Apr 16, 2021

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The Importance of Table Touching

Modern Restaurant Management

This is an excerpt from Chicago restaurant industry veteran Ken McGarrie’s new book, The Surprise Restaurant Manager, which aims to help solve a common, but rarely addressed problem in the industry. All too often hospitality professionals are thrown into management positions with little to no training, the expectation from ownership being that their past experiences would prepare them for this new role.

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Bar Inventory Spreadsheet or Bar Inventory System: What’s Best?

Sculpture Hospitality

Counting, managing and successfully maintaining your bar inventory seems simple at first glance, yet many bars are using time-consuming, ineffective and inaccurate processes that lead to hidden costs and lost profits.

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How Technology Has Changed the Restaurant Industry

FreshCheq

Technology has shaped the way that restaurants do business, especially following the COVID-19 outbreak. Despite many limitations in how and when customers were able to be served, technology made this easier by establishing accommodations that might not have already been in place, such as online ordering, curbside pickup and delivery. However, technology was already beginning to cause a cultural shift within the restaurant industry prior to the COVID-19 outbreak.

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How Canyons Fresh Grill Saves 15% on Labor with 7shifts

7 Shifts

Canyons Fresh Grill is the definition of a neighborhood spot—nestled just off of Main Street in the town of Woodstock, Georgia, the restaurant has been a mainstay since 2008. It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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WHEN YOU THINK YOU HAVE HAD ENOUGH OF KITCHEN LIFE

Culinary Cues

This appears to be one of those times of reflection – a time when those hard working people in kitchens around the country are asking a simple question: “Why am I doing this?” The pandemic is not the cause of this period of questioning – it simply brought it to the forefront. Everyone that I know in this business has asked that question a few times in their life, and rightfully so.

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Why Do So Many Restaurants STILL Suck? It’s Their Culture

Embrace the Suck

Go sit in your restaurant for an hour with your eyes closed and just listen. What do you hear? Does it sound like the smooth cadence of a well-oiled machine or more like a clunky old car engine that backfires every minute? When I am coaching a client, I love to sit in the dining room and just listen. Sometimes I heard the team complaining about the kitchen, the manager, or even the guests.

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Increased Demand for Food Delivery Is Driving Ghost Kitchen Boom

Cheetah

Reading Time: 4 minutes. In the previous chapter of the Ghost Kitchen 101 Series , we looked at different types of cloud kitchens and how they operate. In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. More than a year after the outbreak, it’s plain to see that the COVID-19 pandemic caused far-reaching changes in consumer habits.

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Sculpture Hospitality’s Inventory Management Solution Makes the News!

Sculpture Hospitality

Sculpture Hospitality is delighted to announce that our innovative inventory management solution for restaurant and bars has hit the news, featuring on a recent episode of NewsWatch - a trusted source for breaking consumer, technology, travel, health and entertainment news on the AMC Network and ION Network.

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Smarter Forecasting to Boost Restaurant Sales & Stop Cost Blowouts

Ken Burgin

With smart ‘future-watching’, you can adjust staff and purchasing to reflect expected business much more accurately. Caterers work with 100% certainty for much of the time – they get low food and wage costs because they work with exact numbers, not guesswork. So how can a café, restaurant or bar also forecast more accurately? Keep daily logbooks & diaries: record customer numbers, weather, special events, the pattern of customer visit etc.

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Location-Based Mobile Advertising: A Guide for Restaurants

Modern Restaurant Management

A visit to a restaurant almost always means a sale. That’s why driving people into your physical locations is so valuable. Luckily that’s easier today with mobile advertising and restaurant owners should consider embracing this modern technology to market their business effectively. One of the most personal forms of mobile marketing, targeting based on location, has two main strategies every restaurant owner should be aware of.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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5 cafe trends set to dominate the hospitality market in 2021

Typsy

Although predicting the future seems impossible, anyone can pay attention to current trends to figure out what will become popular or fade from the public eye. As parts of the world lean back into normalcy, everyone’s looking forward to spending more time at their local cafes. In this blog post, guest contributor Cora Gold looks at five cafe trends set to dominate the market in 2021 based on what consumers expect from their dining experiences.

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7 Tips for Exceeding Your Pre-COVID Restaurant Profit Margins

Restaurant365

Restaurant owners and operators have faced enormous challenges over the last year. After many months of on-again, off-again indoor dining restrictions, outdoor dining capacity limits, and relying on delivery/take out only, a brighter future is on the horizon. It’s time to focus on getting back to pre-COVID profit margins. As you examine your restaurant accounting and operations, where should you start?

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How Customer Loyalty Programs Can Supercharge Your Restaurant in 2021

Goliath Consulting

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers. The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1).

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Why Data Is Key to Building Relationships (Podcast)

Modern Restaurant Management

On this episode of The Main Course , host Barbara Castiglia learns how data can help restaurant operators build better relationships with their customers from Joel Montaniel CEO of SevenRooms. The idea for SevenRooms came when he noticed that if you didn’t attend a restaurant enough, they wouldn’t know anything about the customer. “They were numbers, not faces.” “No matter what we could do for the consumer, the operator needed to pay for a role,” Montaniel sai

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Pastry Revolution Will Be Instagrammed

EATER

Karla Subero Pittol cuts into a pie at her Chainsaw pop-up bakery | Wonho Frank Lee/Eater. Instagram pop-up bakeries are a surprisingly exciting product of the pandemic. Nowhere are they more thrilling than in Los Angeles. “I used to say I hate making cakes,” Hannah Ziskin says. Now, slices of her slab cakes sell out in minutes, and people drive across Los Angeles for whole cakes in blood orange and carrot, crowned with minimalist flourishes of buttercream and delicate edible flower petals.

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List of 5 Best POS Software for Restaurants in India (Most-Preferable)

Bingage

Everything is now digitalised! Agree? Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales.

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Flextime: What Is It And Should Your Company Use It?

Sling

Work/life balance is vital for your employees’ health, happiness, and well-being. And, as many employers are discovering, it’s essential for their productivity as well. That’s why increasingly more managers are offering flextime instead of the strict 9-to-5 workday. How, exactly, can flextime improve your business? In this article, the productivity experts at Sling show you all the benefits of this unique work schedule.

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How Successful Franchise Owners Think Differently–and How You Can Too

Modern Restaurant Management

Click here to listen to listen to Scott Greenberg discuss "The Wealthy Franchisee" and more on The Main Course. From the brightly lit stage at the Gaylord Opryland Resort and Convention Center in Nashville, I looked out at 500 franchisees seated in rounds. The energy was high in Governor’s Ballroom. It was the opening session of their annual convention and the crowd had traveled from all over North America, hungry for new ideas that might grow or save their business.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Read a Restaurant Profit and Loss Statement

Restaurant365

This blog post was originally published on September 10, 2019 and updated on April 15, 2021. Understanding a restaurant profit and loss statement (P&L) is a critical part of running a restaurant business – especially if you are a restaurant owner with multiple locations. A P&L statement can provide valuable insight into the net income and bottom line for each of your store locations.

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How Customer Loyalty Programs Can Supercharge Your Restaurant in 2021

Goliath Consulting

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers. The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1).

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The Road to Operational Excellence – Only the Best for Cheetah Clients

Cheetah

Reading Time: 5 minutes. When we first set out to provide e-commerce solutions for Small-Medium business supplies, we were hoping to make just a bit of a dent. We never imagined we’d end up disrupting a $1 trillion industry of US wholesale foodservice distribution. Just five years after Cheetah was founded, we’ve managed to process over 350,000 orders, supply over 1,000,000 products, and service over 3,000 restaurants.

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Foot Traffic Suggests Slow but Steady Recovery

Modern Restaurant Management

A comparison of year-over-year foot traffic rates across different dining subcategories reveals they are all experiencing a slow but steady recovery, according to the latest data from foot traffic analytics platform Placer.ai. “Unsurprisingly, the hardest-hit dining segment was sit-down dining, which saw a dramatic drop of around 40 percent in year-over-year visits during the winter months,” said Placer.ai’s Maytal Cohen. “In contrast, QSR chains, which tend to fare well

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Guest blog: 7 Essential Reasons Why Your Restaurant Needs an Online Ordering System

Restaurant365

Part of being a successful restaurateur is by being forward thinking and quickly adapting to this fast-changing industry. Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

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How to Advertise Your Small Business Locally

Indoor Media

Today, many business owners focus on social media advertising for the wrong reasons. It’s important to create a profile online to connect with your customers, and the most successful businesses will use their platforms to engage with locals. Remember that your content should highlight why your business is vital in your community instead of trying to make it big on a national stage.

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How To Avoid Overpaying On Your POS Processing Fees

BNG Point of Sale

Running a small business requires a tight eye on profits. More than likely, you will face scenarios in which you incur higher transaction fees you didn’t expect and could have avoided in the first place. Knowing how to navigate processing fees is a key part of your success. Whether you run a single location, a multi-location business, or even a mobile business, avoiding unnecessary fees should be part of the game plan.

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Business Models for Off-Premise Sales (Sponsored Post)

Modern Restaurant Management

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. Restaurants are unique, and as such, need a unique approach to off-premise sales. Luckily there are a number of different business models.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Beep Beep: Domino’s Is Testing a Self-Driving Delivery Car

EATER

Domino’s little robot pizza delivery car. | Photo: Domino’s Pizza. Customers in Houston could receive their pizza via an autonomous vehicle made by Silicon Valley robotics company Nuro Domino’s is piloting pizza delivery via self-driving car in Houston, the chain announced on Monday. Starting this week, select customers who place a prepaid online order from a Domino’s location in the Woodland Heights neighborhood can opt to have their orders delivered by an autonomous vehicle made by Silicon Val

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The 13 Best Restaurants in New Hope

Restaurant Clicks

Many people know New Hope, PA for its quaint shops and popular tourist attractions. But what a lot of travelers don’t realize is that the town also has some amazing restaurants worth checking out! In this blog post, we’ll explore a few of our favorite eateries in the area. I’m so excited to share with you my favorite restaurants in New Hope.

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How Small Businesses Can Use Hashtags

Indoor Media

Even social media pros struggle with hashtags. It’s difficult to find the right balance of tags — especially when you’re not even sure why you’re using them. At first, these phrases or words almost look like bumper stickers, and some worry they may discredit their content, but they couldn’t be more wrong. Hashtag marketing is one of the best ways to drive organic traffic.

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April Is Sexual Assault Awareness Month: Here are Seven Items Your Restaurant Needs in its Sexual Harassment Policy

Modern Restaurant Management

Did you know that more sexual harassment claims are filed in the restaurant industry than in any other industry? As many as 90 percent of women and 70 percent of men in the industry reportedly experience some form of sexual harassment, according to the Harvard Business Review. Sexual Assault Awareness Month (SAAM) in April is an opportunity for restaurant and bar owners to review existing policies and develop new ones.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.