Restaurant365

NOVEMBER 12, 2019

Every customer who orders from your restaurant takes a look at your menu, making it one of the most important pieces of your restaurant marketing. With this visibility, restaurant menu engineering provides a huge opportunity to grow your profits and ensure a great customer experience. A profitable menu doesn’t happen by accident. A detailed understanding of your food costs, menu pricing, and average contribution margin allows you to leverage menu item data into smart, informed restaurant m

Menu 101

Menu Point of Sale Seasonal Menu Pricing 101

7 Shifts

NOVEMBER 15, 2019

Cities and states across the US are responding to a movement known as “ fair workweek ,” with many enacting new laws to shield restaurant employees’ personal lives and finances from the notoriously unpredictable world of restaurant scheduling. Even though fair workweek has already been established law in cities like New York and states like Oregon, many restaurants affected by these laws don’t know the full extent of them (or are ignoring them altogether).

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Restaurant Law Download Hiring Document 239

Xtra Chef

NOVEMBER 13, 2019

I finally hit my breaking point. For months I’d been berated by senior chefs, screamed at over small details, and torn to shreds for every mistake. Then I made the cardinal sin of forgetting to remove an oxidized piece of foie gras from a dish — and the chef let me have it. This time, I snapped. I was crying, yelling, and cursing. I even broke a few plates.

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Coaching Kitchen Safety 2009 Small Business 104

Deliverect

NOVEMBER 13, 2019

According to a recently published report by the NRA , restaurant sales will grow to $1.2 trillion by 2030 - a growth that's very much driven by off-premise orders. Restaurants - and businesses like groceries, supermarkets and FMC companies - that want a piece of the action have to think about their takeaway, drive-through and/or delivery strategy. Setting up a delivery service, though definitely worth the while, does come with a few pain points, all of which can be easily solved by automating th

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Delivery Online Ordering Point of Sale Food 113

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Modern Restaurant Management

NOVEMBER 12, 2019

In the food and beverage business, “buzz” is a valuable commodity that can make your restaurant, bar, or brewery the place to be. Whether it is introducing a new menu that capitalizes on the poke bowl trend or publishing a cookbook with the “secret” recipes of your accomplished chef, restaurateurs are experts at coming up with creative ideas to generate buzz for their establishments.

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Brewery Restaurant Law Employee Relations Food Order 143

Lavu

NOVEMBER 11, 2019

The newest tech trend in restaurants? Going cashless. You read that right. If you think a business going cashless is crazy, you’re not alone. After all, how could the oldest form of currency not be accepted as payment? While phasing out paper money entirely would be a huge undertaking, some restaurants have stopped accepting bills or coins. Some restaurant chain owners see the transition as a step toward the future, largely because restaurant point-of-sale systems make it so easy.

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Benchmarque

NOVEMBER 10, 2019

Hospitality staff turnover is an expensive issue. In fact, research indicates that turnover in the hospitality industry is higher than retail and construction, costing businesses thousands of dollars to replace each outgoing employee. The industry experiences high turnover due to three primary reasons.

Hospitality 40

Hospitality Retail 40

Open for Business

NOVEMBER 11, 2019

When it comes to restaurant marketing, winemaker dinners and charity events are two of the most common activations. While those events can build excitement and help promote visibility, they aren’t the only events that work. Out-of-the-box thinking is required to develop new partnerships that can break through the noise and represent a win for the restaurant, guests, and partners.

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Marketing Uniforms Fine Dining Events 135

Lavu

NOVEMBER 13, 2019

Restaurant loyalty programs have gotten a bad rep in recent years. Many people have advised restaurants not to use these programs at all, as most programs fail. However, having repeat business at a restaurant is vital for its success, and loyalty programs can help businesses achieve more regular customers than without a program in place and incentivize them to come in more frequently.

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Loyalty Program Point of Sale Customer Service Email Marketing 60

Modern Restaurant Management

NOVEMBER 14, 2019

Famous Dave's is one restaurant brand that evokes salivation satisfaction. Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. While the brand has grown to 130 locations in 33 states and three countries and sells 14 million pounds of pork annually, it is constantly evolving.

Social Media 144

Social Media Advertising Technology Loyalty Program 144

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

Perfect Daily Grind

NOVEMBER 12, 2019

People visit cafés for their coffee, but whether they’ll stay comes down to the service they’ll receive. . Having the right staff in your café is critical for making sure customers return. So, it can be a major problem if a team member is underperforming, not meeting standards of conduct, or continually absent. In most cases, you’ll be able to resolve issues and maintain discipline through effective management and training. .

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Café Management Management Employee Relations 131

Social Hospitality

NOVEMBER 10, 2019

It can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech. Instead of thinking about technology as a necessary evil, embrace it and utilize it to facilitate certain processes.

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Online Ordering Customer Service Food Order Ordering 150

Sling

NOVEMBER 11, 2019

If your dream is to be an owner or manager of a food-service business, understanding the options available to you — the types of restaurants you can open — is an essential first step in your success. The restaurant industry bases its classification system on a number of variables, including: Menu style. Preparation method. Pricing. Seating options.

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Fast Casual Fine Dining Food Truck Casual 104

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. What’s Important to Travelers. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

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Travel Food Hotels Loyalty Program 118

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Sculpture Hospitality

NOVEMBER 14, 2019

In the hospitality business, who doesn’t want to streamline? Efficient operations are good for everyone. You won’t waste time on repetitive tasks. You won’t pay personnel for work you could automate. Employees will be less frustrated. Customers will enjoy better experiences. And you’ll be free to invest in the areas of your business that matter most.

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Operations Waste Customer Experience Hospitality 96

Sante

NOVEMBER 11, 2019

America's Test Kitchen celebrates 20 years with commemorative cookbook that offers tried-and-true recipes plus insights from the show's chefs. As the longest-running and most successful cooking show on public television, America’s Test Kitchen has reached the remarkable milestone of 20 years on the air, providing top-notch instruction and foolproof recipes to home cooks everywhere.

Book 100

Book Equipment Social Media Download 100

Deliverect

NOVEMBER 15, 2019

The food delivery industry is continuing to grow at a rapid-fire pace, and it doesn’t look like it’s going to slow down any time soon. Digital restaurant orders grew 23% annually since 2013 and are expected to triple in volume by 2020, according to The NPD Group. As the industry evolves, new players are going for their cut of the pie, while new technologies are taking on-demand culture to another level.

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Delivery 2020 Retail Customer Service 70

Modern Restaurant Management

NOVEMBER 14, 2019

Each year, the Kimpton Culinary + Cocktail Trend Forecast reveals the most anticipated and innovative dishes, flavors, ingredients and philosophies that chefs and bartenders will explore in the year ahead. Trends are uncovered through a survey of more than 130 chefs, sommeliers, general managers and bartenders from 75+ Kimpton restaurants and bars. What's hot for 2020?

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2020 Bar Influencer Compost 150

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Sling

NOVEMBER 14, 2019

Calculating and controlling restaurant labor costs is essential for the success of your business. If you’re not familiar with the key metrics that result in labor cost and labor cost percentage, it’s very difficult to get control of your bottom line. In this article, the restaurant-management experts at Sling give you four easy steps to calculate your restaurant labor cost and then provide suggestions for controlling these numbers.

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Employee Relations Point of Sale Article Small Business 60

ChowNow

NOVEMBER 11, 2019

Waitr is one of the many third-party delivery marketplaces that’s been in the news lately for less than flattering reasons. The Lake Charles, Louisiana-based online ordering and delivery app saw its stock price plunge , lost its CEO and CFO recently, and has even been the subject of boycotts by restaurateurs and customers. This turbulence is a warning sign for restaurants that have invested all their money and hopes in a commission-based third-party online ordering app. .

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Delivery Online Ordering Food Order Customer Service 68

Kounta

NOVEMBER 10, 2019

Data from The Australian Bureau of Statistics shows profit margins across the food services sector at 5% and falling, with only slightly more than half of businesses still open after four years. Needless to say, it’s tough out there. We surveyed 1,000 coffee drinkers from all states and territories across Australia about their attitudes and expectations when it comes to the price, quality and experience of ordering a takeaway coffee.

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Loyalty Program Café Customer Service Customer Experience 63

Modern Restaurant Management

NOVEMBER 11, 2019

It is important for restaurant, tavern and bar owners to have the right insurance, however, there are so many different types of policies, and even when you zero in on what is needed, the options are often complex and difficult to compare. Let’s face it. You are in the hospitality business. You know food, drinks and how to deliver an entertaining night out.

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Insurance Bar License Entertainment 132

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

Lavu

NOVEMBER 15, 2019

Where there is engagement on Instagram, there is increased foot traffic to your restaurant. It can be said that Instagram is the most influential social media site for businesses. Retail stores and fashion brands can have such high engagement that stock sells out within days of a heavy marketing push. That’s because shoppers are using Instagram the way they used to use a brand’s website.

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Social Media Events Point of Sale Influencer 60

ChowNow

NOVEMBER 13, 2019

It’s no secret that the holidays are a hectic time for many restaurants. Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. What might be more surprising, though, is that the holidays are actually a great time to implement your own commission-free online ordering system.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Planet Grape

NOVEMBER 12, 2019

blog | November 8, 2019 – 5:21pm | By Catherine Fallis. A hilly corner of the Veneto in northern Italy was awarded Unesco World Heritage designation this past July, and odds are you are already familiar with it. It is the area known as Conegliano Valdobbiadene in the heart of Prosecco country. Prosecco, the inexpensive Italian sparkling wine, is a must have for on-premise operators.

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2018 Vineyard 2017 Blog 60

Ordyx

NOVEMBER 11, 2019

Yes and no. Photo by Devon Janse van Rensburg There are no laws telling restaurants or any other businesses that they absolutely need to use an EMV reader. However, credit card companies shifted the responsibility in terms of credit card fraud to store owners. If you click on that link, it will take you to Visa’s page outlining the dangers of not observing their demands.

Restaurant Law 52

Restaurant Law Small Business Email Marketing Fine Dining 52

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Future Food

NOVEMBER 12, 2019

Tea Tree Plaza, Adelaide. Growth strategies for F&B clusters, independent of the architectural envelopes they inhabit. When Future Food partners with our Clients on redevelopment projects, one of the first stages that we frequently perform is the evaluation of a proposed scheme and how F&B should be incorporated into it. Most frequently this is driven by the architectural scheme and the locating of F&B into the scheme, frequently with non-food priorities and considerations as the bac

Beverage 60

Beverage Food Retail Food Supply 60

Open for Business

NOVEMBER 11, 2019

When it comes to restaurant marketing, winemaker dinners and charity events are two of the most common activations. While those events can build excitement and help promote visibility, they aren’t the only events that work. Out-of-the-box thinking is required to develop new partnerships that can break through the noise and represent a win for the restaurant, guests, and partners.

Marketing 60

Marketing Uniforms Fine Dining Events 60

Marketman

NOVEMBER 13, 2019

Restaurant metrics give insight into the little details that make your business your business; what is working, and what isn’t. When running a small business every piece of data is valuable, and so is the analytics system you choose. Standard practice has seen a back room filled with orders and invoices, piles of manually logged inventories. But with the technological boom in analytics, things have changed in the world of restaurant metrics.

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Point of Sale Inventory Food Order Small Business 40

Kounta

NOVEMBER 11, 2019

By the numbers: 1.5k members enrolled in the first month 36% of customers who are sent a birthday voucher, return to use it 60% of customers that earn points, return to redeem them Customer frequency has increased from 16.5 days to 13 days. Looking for a competitive edge. Now with 40 staff between the six bars and clubs, Epic Hospitality is a thriving – and busy – company.

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Hospitality Bar Loyalty Program Point of Sale 40

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management