Sat.Dec 14, 2019 - Fri.Dec 20, 2019

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Chargebacks: A Fast-Growing Threat Facing the Restaurant Industry

Modern Restaurant Management

The sales model referred to as “buy online, pick up in store”—commonly shortened to BOPUS—is one of the fastest-growing trends in the food service industry. After all, what’s not to love about this sales channel? The arrival of BOPUS means your customers can have access to your products at any time with just a couple of clicks.

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A Restaurant Management Tip: 4 Common Human Errors and How to Minimize Them

Michael Hartzell - Restaurant Marketing

We all do it. Fumbling numbers and names are part of human nature. But you can reduce the risk of human errors by using digital tools. These target weaknesses in recording and communication – fundamentals in dining establishments, which often operate on very slim margins. 52% of restaurant owners report that high food and operating costs are among their top challenges.

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DOs and DON’Ts of Bar and Restaurant Staff Scheduling (Bonus: Free Scheduling Template)

Buzztime Business

Bar and restaurant scheduling is the ultimate balancing act. Schedule too few employees? Make sure you are covered with these dos and don'ts for scheduling. The post DOs and DON’Ts of Bar and Restaurant Staff Scheduling (Bonus: Free Scheduling Template) appeared first on Buzztime.

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5 Tech-Savvy Ways to Improve Your Restaurant Sales

Social Hospitality

It can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech. Instead of thinking about technology as a necessary evil, embrace it and utilize it to facilitate certain processes.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant? Do your part to improve how the front of house and back of house work together.

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PR for Restaurants: Top Tips and Tricks to use Public Relations to Drive Restaurant Growth

Lavu

You can spend hours trying to crunch numbers and improve your margins, but at the end of the day, real growth is all. about how many people you get to walk through your door. Today’s restaurant market is more competitive than ever. with diners’ attention divided between familiar chains, growing grocery delivery options, and other independent. restaurants trying to stand out from the crowd.

More Trending

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Protecting Your Restaurant’s Brand & Reputation

Next Restaurants

A restaurant’s reputation is vital to its success. Your customers may decide to visit or avoid your business based on what they’ve heard from friends and family or read online, after all. As a restaurant owner, you have many different priorities, but it’s so important not to overlook the necessity of protecting and managing your restaurant’s brand and reputation, both on and offline.

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Why Collecting Customer Feedback is Important for Restaurants?

Bingage

Your Engaged customers make 56% more visits per month than not-really engaged customers… The question is here is, how to create that engaged customers, how to gain more repeat customers? is the answer is simple… Related Read: Importance of Customer Retention. Make them loyal with your business, customer loyalty arises when they are satisfied with your product or services, they feel like getting privileges.

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5 Low-Budget Ideas to Promote Your Restaurant

Gecko Hospitality

You don’t need high overhead to promote your restaurant with a high return. You just need a little creativity and some elbow grease, along with the Internet, to start filling tabletops during happy hour. Here are some of the best ideas for promoting your restaurant with a small marketing budget. You Don’t Need Money to Sell More Entrees. You know the adage, “You have to spend money to make money.

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Preventing Dreaded Dead Zones in Restaurants

Modern Restaurant Management

Now that we live in an age where we have basically unlimited choices when it comes to cell service provider and brand of phone, it might seem impossible that there could be such a thing as a dead zone anymore. Sadly, they do exist. Dead zones , or areas where consumers receive no cell signal whatsoever, are common in certain areas such as inside of concrete, steel, and glass restaurants.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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WORKING IN A PROFESSIONAL KITCHEN IS BASIC TRAINING FOR LIFE

Culinary Cues

I vividly remember flying out of Buffalo, New York in 1971 for Army Basic Training at Fort Jackson. It was, ironically, my first time on a plane and considering that this was at the peak of the Vietnam War, I was doubly nervous. It had been my second year in college when in the first draft lottery – my number came up as 17. I managed to sign up for a National Guard Unit and at least felt that after “Basic” I could count on staying away from the jungle.

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12 Restaurant Lunch Specials: Make Lunch the Most Important Meal of the Day ???

7 Shifts

It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? Get ahead of it with our 12 favorite restaurant lunch special ideas for you to feature.

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How to Reduce Restaurant Wait Times

Focus POS

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. Even moderate wait times can cause customers to second-guess whether they made the right decision by choosing your restaurant.

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Eatertainment Explained

Modern Restaurant Management

As a concept, “eatertainment” is not new. It’s evolved from the “arcade and pizza” format of Chuck E. Cheese and Gattiland to venues that offer several activities including Pinstripes and the ever-expanding Punch Bowl Social and target adults. Eatertainment is defined as “a guest experience that involves food and/or beverage dining before, after, or during other activities.” The “eatertainment” concept emerged in the early 2000s due to the ri

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Barista vs Machine: The Role of High-Tech Coffee Shop Equipment

Perfect Daily Grind

Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play?

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RESTAURANTS WORKSHOPS

Food Business

When I ran my restaurant one of the many things that made ownership difficult was getting staff on the same page, so the guests’ experience is actually what you intended. That’s why there is value in workshops. I think there are two basic types: occasional workshops to improve hospitality, and an ongoing educational series of workshops that are staff led.

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Charbay Distillery - A Long Line of “Firsts” For Miles Karakasevic and Family

Sante

Stacey Sears. Early pioneers in artisanal spirits create a legacy of distilling innovation. The Karakasevic family, early pioneers in producing small-batch artisanal spirits, has maintained a devout passion for distilling over 13 generations. Despite Charbay Distillery’s start in 1983, Founder Milorad (Miles) Karakasevic had family ties to wine and brandy making dating back to the mid-1700s.

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Optimizing the Candidate Experience in Five Simple Ways

Modern Restaurant Management

When you are part of the restaurant industry, catch phrases such as “low unemployment rate” and “revolving door” seem to find their way into any conversation involving hiring and retention. While these statements are indeed valid and supported by statistics, they don’t solve the underlying problem. Candidates are aware that every restaurant is competing for the next best employee.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Establish a Stronger Online Presence for Your Restaurant in 2020

Next Restaurants

It’s no secret that excellent food and service are the cornerstones of a successful restaurant business. That being said, there are many other things you can do to foster more customer loyalty and realize restaurant success. Establishing a stronger digital restaurant presence is one such way to promote your restaurant, as well as attract and retain customers.

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What to Look for in Hospitality POS Software for 2020

Focus POS

Considering an upgrade in 2020? If so, it’s critical to ensure you don’t rush into a decision before you’ve truly thought about it. Not only will you need to evaluate your current business needs. You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. Here’s what to look for: Robust and Insightful Reporting Tools.

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How to Prevent Predictive Scheduling Violations and Achieve Labor Law Compliance in All Your Restaurants

Crunchtime

Between the introduction of new regulations and penalties imposed on restaurant brands that violated current regulations, there were a lot of headlines about labor laws this year. If you're a restaurant operator, you're probably wondering how to ensure legal compliance with all current and future labor laws. Here's what you need to know.

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Three Simple Ways Restaurant Owners Can Boost Retention and Drive Recruitment 

Modern Restaurant Management

The food and beverage industry employed more than five million Americans in 2018, according to the United States Bureau of Labor Statistics (BLS). With such a significant portion of the American economy involved in food service, the business health of America’s restaurants can have a significant ripple effect. The BLS also notes that the job outlook for restaurant worker positions is “excellent because many workers leave the occupation each year, resulting in numerous job openings.&#

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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Tasting Wine With Sergio Zingarelli

Sante

Rocca vineyards_2.jpg. Author(s): Penny Weiss. Teaser: A fabulous vertical tasting of wines from an historic cru, plus a few extra treats for your wine cellar! Nestled in the gently rolling hills of Tuscany in the heart of the Chianti Classico zone lies the family-run estate of Rocca delle Macìe. The late Italo Zingarelli, a well-known actor who was also at age 28 the youngest movie producer in Italy, decided to pursue his true passion and lifelong dream of producing wine.

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2020 Technology Trends for the Restaurant Industry

Transact

2020 is just around the corner and it’s an exciting time to be in the business! Every year brings changes to how customers interact with restaurants, and every year new technologies pop up to help restaurants keep up. . Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . Mobile Technology. There’s an app for everything these days.

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Zomato is likely to Buy Uber Eats India: Latest Report

Bingage

Highlights : 1. Zomato to buy Uber Eats India 2. Uber Eats India Currently Valued at $400 million. 3. Uber might invest between $150 – $200 million in Zomato. The high performing online food delivery industry in India is all set for a big turn, As per the latest report by TechGuru on Monday – Uber likely to sell it’s Uber Eats India to the biggest rival zomato.

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Garage Doors Drafted for Entertainment Complex

Modern Restaurant Management

Which came first, the chicken or … the pickle? At the newest location for Chicken N Pickle® in Wichita, Kansas, the answer is: the garage doors. Yes, garage doors. The unique indoor/outdoor entertainment complex features a sprawling setting with pickleball courts, a variety of yard games, a restaurant and sports bar. The casual dining restaurant was designed with an open-air concept — except when the weather turns bad.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Restaurant Gift Cards: The Gift that Keeps on Giving

Xtra Chef

‘Tis the season of gift giving. And what better way to celebrate than offering gift cards for your restaurant. They’re a great way to boost cash flow, while beefing up your customer base and encouraging repeat visits (a win-win-win, right?). But before you rush off to print hundreds of holiday-themed cards, it’s important to do your homework.

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Restaurant Accounting Basics

Lavu

The corner cafe, upscale bistro and fine dining restaurant serve different dishes, but all face at least a few common. issues when it comes to accounting. Restaurant accounting includes items unique to the food service industry. Whether. you outsource your accounting function or not, you would benefit from learning at least the basics. Payroll. Payroll probably represents the largest portion of your expenses.

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Drowning in Data? Integrated Analytics Can Be Your Lifeboat

Hot Schedules

Blog. Drowning in Data? Integrated Analytics Can Be Your Lifeboat. How can you get the information you need, when you need it? How do you gain actionable insights from the data you have? Integrated analytics can help. T he software and systems that serve today’s hospitality industry are constantly gathering data. They amass a huge amount of information about how customers behave.

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Three Trends That Will Keep Restaurateurs on Their Toes in 2020

Modern Restaurant Management

Expect a collision of trends to mark the restaurant industry in 2020 as ambitious operators in today’s increasingly marijuana friendly environment test both legal limits and consumer appetites by looking to launch cannabis cafes that serve farm-to-table … everything. That’s on one front, at least, as restaurateurs across the country scramble to get a piece of the action as the fledgling cannabis tourism industry starts to take off.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.