Sat.Feb 10, 2024 - Fri.Feb 16, 2024

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To Charge or Not To Charge?

Modern Restaurant Management

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Ten years ago, this was a practice in the big cities like New York, Chicago, and Los Angeles. When this practice began, I must be honest I told my customers not to do this charge because it could cost them clients. When restaurants began charging guests the three-percent credit card fee, I was against that as well.

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Why Get a Restaurant Expert to Validate Your Plan

Aaron Allen & Associates

Originally published in the Aaron Allen & Associates newsletter on 02/12/2024. We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios. The value of a restaurant expert, a professional second opinion, cannot be overstated.

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How Eat App & Stripe Are Improving the Dining Experience

The Eat Restaurant

Stripe , the leading payment solution, joins forces with Eat App to simplify your operations. Effortlessly manage upfront payments, events, and refunds, leaving you free to focus on what matters - great food and happy customers.

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RESTAURANT EYES

Culinary Cues

So, here’s the thing – knowing how to operate a restaurant is not difficult – executing the steps is a whole other story. The work is relentless, the unpredictability is insanity, the never-ending attention to detail is mind-numbing, and timing is borderline impossible. Yet, millions of people jump in the deep end every day. The list of “what to do and how to do it” may be long, but it’s basically common sense.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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7 Key Features You Need in a Bar POS System

Lavu

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate. A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ens

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9 Tips to Up Your Labor Scheduling Game from Restaurant Experts

Crunchtime

Improve your restaurant's scheduling and labor management with these 9 tips from operational leaders in the food service industry.

More Trending

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Preparing Your Commercial Kitchen for the Warm Weather Surge

Modern Restaurant Management

In a landscape where precision equates to performance, prepping your commercial kitchen for the sweltering conditions and guest upsurge of the warmer months is an exercise in foresight and expertise. The foundational strategy focuses on two pivotal elements: maintaining rigorous standards for commercial refrigeration and ensuring a robust plan to manage increased customer flow.

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A tough few years have been a boon to restaurant labor productivity

Restaurant Business

Operators have examined their kitchens and processes and added a lot more technology while focusing on takeout. The result has been a more efficient operation.

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Key Sections of a Franchise Disclosure Document: An Annual Review Guide for Franchisors

Modern Restaurant Management

A Franchise Disclosure Document (FDD) serves as the foundation of the franchisor-franchisee relationship. Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. While the FDD is a comprehensive document, certain key sections demand careful scrutiny during an annual review.

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3 Free Restaurant Templates to Save You Money

7 Shifts

You're always crunched for time and your to-do lists never end. Sound familiar? When you run a restaurant, you need to get things done — not worry about whether they're done properly. That's why we created free templates to help you manage your restaurant team. Customize them to match your needs and save time — so that you can focus on the important things.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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New Ops Innovators Webinar Series: The ROI of Ops Management

Crunchtime

Staying innovative in the highly competitive restaurant space requires a combination of strategic thinking, technological savvy, and a commitment to fostering a culture of innovation and excellence. To drive positive change and growth operators must embrace creativity, efficiency, and adaptability.

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How Food Stylists on ‘Feud’ Brought La Côte Basque Back to Life

EATER

A dessert tray on the Feud set. | Tamara Reynolds On “Feud: Capote vs. The Swans,” being seen lunching is everything. We spoke to food stylist Tamara Reynolds about creating the restaurant — and meals — at the center of that world. There is a reason Truman Capote titled his thinly veiled exposé of New York City’s society women and their secrets “ La Côte Basque.

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Farewell to a Master Chef: I’m Dreaming of a David Bouley Souffle

Modern Restaurant Management

In this tribute to David Bouley, who died February 12 from a heart attack at age 70., the author credits Bouley with making four-star cuisine free of pretention and relatable for non-foodies. I’ve never been a foodie, but in the late 1980s and 90s I was a restaurant gadabout, thanks to an extended gig as publicist for the Zagat Survey guides, which exposed me to some of New York’s finer eateries and uber-chefs.

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Bar Management Software: The Key to Effective Staff Scheduling, Inventory, and Payroll

7 Shifts

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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A Guide to Bar Inventory Management: Key Tips to Get You Started

Sculpture Hospitality

Whether you’re running a cozy corner pub, a bustling city bar or the bar within a restaurant, keeping a tight ship on your inventory is not only the key to customer satisfaction but also the secret weapon in boosting those all-important profit margins.

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ChowNow partners with Squarespace to launch restaurant websites

ChowNow

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. So much so that diners go out of their way to order directly from restaurants they love. For us, the opportunity was clear: How can we help restaurants create better connections with customers, while also giving them a much-needed lift? We’re always looking for new ways to help restaurants get more from their online ordering and boost their revenue streams.

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High-performance cost of goods – maximising results for Clubs

Future Food

The challenges of delivering benchmark cost of goods and labour costs (the controllable costs) are the conversations that are being had in almost every venue around the country at the moment. Clubs with multiple venues and locations are in an enviable position of having economies of scale that a contemporary procurement strategy can leverage, to maximise margins and subsequent profitability.

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Bar Management Software: The Key to Effective Staff Scheduling, Inventory, and Payroll

7 Shifts

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Questions in the Minds of Restaurant Job Applicants

Ken Burgin

They may not be asked openly, but they will influence whether the applicant wants the job or not. If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up!

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Efforts to grow the restaurant labor pool face a big challenge: Time

Restaurant Business

The industry has a number of initiatives underway to pull more potential hires into the field. But the setback of the pandemic and the need for scale are deferring the payoff.

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Lucky You! 14 March Promotion Ideas for Bars and Restaurants

Buzztime Business

National Puppy Day. Peanut Butter Lover’s Day. The first day of spring. And even the Ides of March. There’s more going on in March than just St. Patrick’s Day! So we’ve lined up 14 March promotion ideas for bars and restaurants to keep customers coming in all month long. As always, go ahead and steal our graphics to use on Instagram, Facebook, in your email or text campaigns…anywhere.

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3 Free Restaurant Templates to Save You Money

7 Shifts

Restaurant Templates & Management Spreadsheets When running a restaurant, you're always crunched for time and your to-do lists never end. You need to get things done–not worry about whether things are being done properly or not. When it comes to employee scheduling, timesheets, and performance reviews, maybe you've got someone who's handled things so long no one else knows exactly how to do what they do (tribal knowledge is risky!).

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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The Tangible Returns of Exceptional Customer Support

Qu

Technology is NOT perfect. Problems happen, and imperfection is inevitable. But when it comes down to running a profitable restaurant, consider the following… How do you protect what’s most important – your profits – when things don’t go as planned? How do you support your staff through difficulties? How do your partner teams respond when problems arise?

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McDonald's franchisees want a return of the Snack Wrap

Restaurant Business

As the brand focuses more on value, a group of operators wants the chain to emphasize value-engineered items, like the old Snack Wraps. And they say many of the company's moves have increased franchisees' costs.

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Navigating the Future Plate: 2024 Restaurant and Menu Trends and the Role of Technology

Squirrel Systems

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. 2024 Restaurant and Menu Trends Forecast Sustainabili

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5 Reasons Why You Need a Restaurant Employee Handbook

SpotOn

You can’t run a business alone—nor would you want to. Any seasoned restaurant owner knows a great team is crucial to smooth operations and outstanding guest experiences. Plus, working alongside people you like and respect makes the long hours and busy weekends more enjoyable, even when there are places you’d rather be. Finding good staff members can feel like searching for a needle in a haystack, especially in an unpredictable labor market.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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The Tangible Returns of Exceptional Customer Service

Qu

Technology is NOT perfect. Problems happen, and imperfection is inevitable. But when it comes down to running a profitable restaurant, consider the following… How do you protect what’s most important – your profits – when things don’t go as planned? How do you support your staff through difficulties? How do your partner teams respond when problems arise?

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Toast lays off 550 employees in restructuring

Restaurant Business

CEO Aman Narang said the company grew too quickly as it raced to meet demand. The cuts are intended to lower its operating costs.

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4 Crucial Responsibilities Usually Forgotten About When Running a Restaurant

MBB Hospitality

As a restaurant owner, things can get challenging. You have the ultimate goal of providing your customers the best experience with delicious food, customer service that goes above and beyond, and so much more. However, there may be times that the most crucial responsibilities slip through the cracks – even in a busy environment like the kitchen.

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Streamline Your Restaurant’s Food Inventory Management System

Evergreen

Efficient food inventory management is crucial for the success of any restaurant. By streamlining your inventory system, you can reduce costs, prevent food waste, improve order accuracy, and ensure that your restaurant is always well-stocked with fresh ingredients. […] The post Streamline Your Restaurant’s Food Inventory Management System appeared first on Evergreen.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.