Modern Restaurant Management

DECEMBER 11, 2023

The restaurant industry has confronted substantial challenges in recent years, primarily due to the global pandemic's initial impact. This crisis brought about labor shortages, disruptions in the supply chain, and inflation, all of which placed significant financial burdens on most restaurant owners. Nevertheless, amid these hardships, restaurant owners and operators exhibited remarkable resilience by rapidly adapting and innovating to not only salvage their business but also protect their r

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Management Management Guest Recovery Document 110

Restaurant Engine

DECEMBER 13, 2023

Choose your most popular dishes to live at the top of your menu. With rising food costs from inflation and your need to stay on top of your revenue, it’s never been more important to fine-tune all of your costs. One of the best ways to control costs and boost revenue is by using a bit of menu engineering. In this article, we look at nine tips to maximize profits from your restaurant’s menu.

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Menu Website Management Food Order Online Ordering 52

EATER

DECEMBER 13, 2023

The exterior of the Margaritaville Resort Times Square. | Clay Williams/Eater Who among us can “work in a constant state of alertness”? Ah, Margaritaville Times Square , a land of contrasts. A beacon of beach chill in the middle of New York’s most upsettingly busy neighborhood. A place with terrible food and surprisingly good cocktails. A place that has filed for Chapter 11 bankruptcy twice in an attempt to refinance $309 million in debt , raising the question, “If Margaritaville is foreclosed,

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Hiring Management Management Operations 140

Sculpture Hospitality

DECEMBER 12, 2023

Managing inventory is a crucial aspect of running a successful restaurant business. An efficient and well-organized inventory strategy can help you control costs, reduce waste, and ensure that you have the right ingredients on hand to meet customer demand.

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Inventory Waste Management Management 154

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Crunchtime

DECEMBER 13, 2023

In the fast-paced and dynamic world of the restaurant industry, staying ahead of the curve requires a commitment to continuous learning and development.

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Training 158

Restaurant Business

DECEMBER 14, 2023

Women remain underrepresented in the executive ranks nationwide. But things are improving, especially at restaurant chains. And these CEOs are leading the way.

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Leadership 111

Open for Business

DECEMBER 12, 2023

OpenTable is proud to announce a new partnership with Ben’s Friends, a nationwide food and beverage industry support group offering community, hope, and a path forward to those who struggle with substance abuse and addiction. One of the things that makes Ben’s Friends so effective is that they provide all services free of charge to chefs, line cooks, bartenders, servers, back-of-house team members, and so many more.

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Hospitality Insurance Back of House Beverage 158

Crunchtime

DECEMBER 11, 2023

In A History and Overview of Fair Workweek Laws for Restaurants , we provided a brief history of Fair Workweek laws and their implications for restaurants in different jurisdictions. We also shared the most common Fair Workweek requirements that impact restaurants in The Restaurant Operator’s Guide to Fair Workweek in 2023. In this article, we’ll dive deeper into a type of Fair Workweek law known as predictive scheduling, and we'll discuss in more detail the associated penalty pay that restauran

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Restaurant Law Operations 2023 Article 157

Modern Restaurant Management

DECEMBER 14, 2023

Across the restaurant industry, it’s no secret that expectations for service, sustainability, and satisfaction are higher than ever. Restaurants are confronted with providing the best experiences possible, all while maintaining optimal revenue and efficiency. Making your restaurant more organized can take a variety of forms, but one place to start is your hygiene workflow.

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Front of House Back of House Customer Experience Sustainability 100

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. These traditional restaurants and diners were closely aligned with the community where they staked claim to a brick and mortar gathering place.

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White Paper Hospitality Fine Dining Reference 329

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Crunchtime

DECEMBER 15, 2023

Follow these tips for smooth scheduling at your restaurant this holiday season. Holidays and special events can wreak havoc on restaurant schedules. Managers must account for spikes in demand that can be unpredictable, and employees often request time off during the holidays. A smaller pool of available team members, paired with more customers coming through the door is a recipe for a scheduling dilemma.

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Events Specials Management Management 166

Modern Restaurant Management

DECEMBER 12, 2023

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

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Customer Service Customer Experience Social Media Innovation 203

Culinary Cues

DECEMBER 15, 2023

This is a festive, happy, family-oriented time of the year when we all try to think about everything that we are grateful for. Some of us are fortunate to have the time and the resources to enjoy the best of the season. Gifts, special meals, travel, and most importantly – family time consumes the next few weeks. Those of us who fit this description should take the time to think about those who are not so fortunate.

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Hospitality Travel Uniforms 2024 390

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. How do Texas restaurateurs need to approach wages, tipping, and taxes to avoid becoming another cautionary tale?

Restaurant Law 221

Restaurant Law Tip Distribution Cash Management Customer Service 221

EATER

DECEMBER 15, 2023

No dessert at Le Crocodile leaves the kitchen in a coupe alone. | Makani Kirwin Simple silver vessels have become a fixture at restaurants, ice cream shops, and on aesthetically minded Instagram tablescapes Everywhere I look there are metal coupe glasses. At restaurants, the coupes carry desserts, as has long been classic: cremolata at Una Pizza Napoletana in New York City, sorbet at Lutèce in Washington, DC, a cherry-topped soft serve at Esmée in Copenhagen, or a chocolate cake piped with coque

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Casual Dine-in Food Supply Design 118

Modern Restaurant Management

DECEMBER 15, 2023

One of the most exciting parts of watching Olympic swimmers race is seeing the “underdogs” come from behind and win. Knowing they have one last chance, these athletes harness every bit of their strength, move steadily to the front of the pack, and finish first in a dramatic moment. The holidays are restaurants’ version of the Olympics; these final weeks are their last chance to surge forward.

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Equipment Customer Experience Customer Service 2023 117

Open for Business

DECEMBER 12, 2023

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

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Back of House Restaurant Law Small Business Email Marketing 78

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. How do Texas restaurateurs need to approach wages, tipping, and taxes to avoid becoming another cautionary tale?

Restaurant Law 195

Restaurant Law Tip Distribution Cash Management Customer Service 195

Sling

DECEMBER 10, 2023

Want to take your culinary skills to the next level, move out of your home kitchen, and learn how to start a bakery? Good for you! While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan. In this article, we discuss some of the best things you can do before you even open your doors that can help make your new bakery a success.

Restaurant Law 78

Restaurant Law Customer Service Customer Experience Employee Relations 78

Modern Restaurant Management

DECEMBER 11, 2023

Saturdays represent more than 25 percent of weekly sales., according to a new OnPrem Insights report by Union that provides insights on the make-it-or-break-it night of the week to help operators maximize drink sales from happy hour through the early hours of the morning. Key takeaways include: Happy Hour (4 to 7 p.m.) – Based on Union’s data the happy hour daypart shows the highest average total spent per guest, and evening guests who start ordering by 6 p.m. stay the longest and le

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Point of Sale Mobile Ordering Bar Supplies 110

Restaurant Business

DECEMBER 12, 2023

The operator of the struggling rotisserie chicken restaurant chain is also accusing US Foods of overcharging for food and keeping supplies low, leading to substitutions and closures.

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Food Supply Marketing Supplies Operations 137

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

EATER

DECEMBER 13, 2023

Gina Chung’s book cover cake was actually an ice cream cake. | Jemimah Wei For some authors, the book cover cake has become a publishing rite of passage In the middle of the New York City launch party this spring for Gina Chung’s debut novel, Sea Change , Chung’s friend Vanessa Chan snuck out to pick up a surprise. At Carvel, several blocks away, a sheet of ice cream cake was waiting.

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Book Social Media Events 2019 137

Ken Burgin

DECEMBER 12, 2023

Knock, knock…Ken, can I see you for a minute? When some people knock on your door it means only one thing – they’ve come to say goodbye: they’re quitting. Maybe one of the quieter type, more reliable and not fired up with fresh ideas. Easy to overlook as you’re putting out fires with the troublemakers who take up most of your time. Not as glamorous as the cool and creative ones who are bubbling with new ideas for marketing, management and all the hot topics.

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Cash Management Uniforms Consumer Goods Management 68

Bizimply

DECEMBER 11, 2023

Today's article explores how AI-powered ChatGPT prompts can benefit your hospitality business. Keep reading to find out more! The post </b>How Can I Help You Today? </b> 7 ChatGPT Prompts for Hospitality and Retail Businesses. appeared first on Bizimply.

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Retail Hospitality Article Bar 111

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. Plus, their “triple damages” clause makes labor law violations far more expensive in Massachusetts than in most other states.

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Restaurant Law Tip Distribution Employee Relations Customer Service 221

EATER

DECEMBER 11, 2023

Expert advice for buying bigger bottles this party season If you’re having friends over for a holiday party, instead of buying a few normal bottles of wine, dream big and go for a magnum. Nothing kicks a party into high gear like pulling a monster Champagne bottle out of the fridge, popping the cork, and letting the crowd go wild. It’s drinks and a photo opportunity in one oversized package.

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2004 Back of House Reservations Vineyard 106

Restaurant Business

DECEMBER 12, 2023

Restaurant Rewind: The home of the Golden Arches has looked at ventures ranging from a piano lounge to a Disneyland-like theme park. Why is it still a single-brand operation, CosMc's aside?

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Operations 116

Restaurant Technology Guys

DECEMBER 10, 2023

Thermodyne foodservice is a company that provides high-quality cooking and holding equipment for restaurants, hotels, catering and other foodservice businesses. Thermodyne’s patented Fluid Shelf technology ensures even heat distribution and precise temperature control, resulting in better food quality, safety and shelf life. Thermodyne offers a range of products, from countertop warmers and steamers to full-size ovens and cabinets, that can meet any foodservice need.

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Technology Food Safety Food Hotels 102

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management