A Restaurant Chatbot: Does Your Restaurant Need One?
Restaurant Technology Guys
JANUARY 1, 2020
Is the restaurant chatbot just another passing fad; one more “must-have” marketing tool that will turn out to be much less effective than the hype surrounding it would suggest? Or are they going to be an essential means of engaging with customers that no restaurant can afford to be without? The rise of the chatbot in other customer service industries has certainly been spectacular.
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