2024

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How POS Integrations Improve Restaurant Operations

Lavu

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing.

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5 Tips for Revamping your Menu

Restaurant Engine

Meticulously go through your menu on a regular basis to refine it regularly. Does your restaurant feel stagnant? Is it time for a change, but you aren’t sure where to start? Your menu is a great starting point to refresh your restaurant and excite your customers. Take your menu to a new level by changing things up to really maximize your sales. You can do this, and we’re going to show you how.

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The Food Trends Set to Define 2025

Goliath Consulting

The upcoming year is shaping up to be an exciting time for food enthusiasts, with trends emphasizing bold flavors, creative uses of ingredients, and new culinary experiences. From reimagined classics to unique textures and flavor combinations, chefs will have plenty of inspiration to explore. Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025.

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10 creative festive events to keep your restaurant buzzing this season

Open for Business

No two Festive celebrations are alike. Some guests love a cosy dinner at their favourite local spot; others prefer to try somewhere new. Then, there are those who want to dive right into Christmas activities —like learning how to shake up the perfect cocktail to serve friends and family. What’s at the heart of it all? Guests are looking for unforgettable experiences —and that’s why the festive season is a prime time for restaurants to shine.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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How to Effectively Introduce New Menu Items and Boost Customer Engagement

The Restaurant Group

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity. Let’s dive into a foolproof guide designed to make your launch a resounding success.

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Special Events & Theme Nights: 4 Ways to Generate Restaurant Buzz

Restaurant Engine

Promote your special events and themed nights to both current customers and your target audience. The restaurant space is crowded, and you want to set yourself apart from the competition. One way to do this is with special events and theme nights. Its so important to boost your foot traffic and get more people in your door. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while.

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Streamlining the Guest Experience: The Essential Guide to Restaurant POS Integrations

The Rail

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.

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The Absolute Worst Food and Dining Trends of 2024

EATER

Lille Allen These are the food phenomena wed like to bid adieu to in the coming year While 2024 saw many great things in the world of food and drinks excellent new restaurants ! An actually good season of Great British Bake Off ! there is much that the Eater staff would like to say goodbye to as we move into 2025. Some of these food and dining phenomena, from the benign annoyances to the potentially harmful, are perhaps more than mere trends.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Hiring the right people can make or break your business. After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration.

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Using AI to Transform Customer Review Responses for Restaurants

Goliath Consulting

Using artificial intelligence (AI) to respond to customer reviews has become a valuable tool for restaurants and bars to streamline operations and enhance guest engagement. AI-driven platforms like Ovation and Popmenu enable hospitality businesses to quickly generate thoughtful, consistent responses to customer feedback across multiple review sites.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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THE 21 KITCHEN RULES FOR EVERY CHEF TO FOLLOW

Culinary Cues

Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. The article struck a nerve with its focus on A Cook’s Kitchen Laws. Since then, more than 100,000 people have read and shared that article. Today, I was thinking back on that piece and realized that these rules were relevant for all, but focused on what every cook should know and adhere to.

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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. 2024 was a year of ex

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WHY DO YOU OWN OR OPERATE A RESTAURANT?

Sante

What is your why? The post WHY DO YOU OWN OR OPERATE A RESTAURANT? appeared first on Santé Magazine.

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Sandwich and Beer Pairings

Bottleneck Management

Sandwich and Beer Pairings Few things are as satisfying as a sandwich paired with just the right beer. We reached out to some top breweries, and they came back with spot-on pairings. Whether you’re craving bold flavors or something more balanced, these combos will hit the spot in all the right ways. Let’s find your new favorite duo. Son of Juice & Egg Salad Sandwich Maplewood Brewery’s Special Projects Manager Adam Smith knows a thing or two about balancing flavors.

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HR’s Blueprint for a Successful 2025

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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Restaurant Market Research: Ultimate Guide to Market Analysis

7 Shifts

Imagine pouring your heart and soul into your restaurant, only to watch your tables remain empty night after night. One of the building blocks you must put in place before starting a restaurant is market research. Just like a well-crafted mission statement will help guide your business decisions, identifying and understanding your target customers and competitors through restaurant market research will give your business a competitive edge.

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.

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How to Schedule Employees Effectively in 9 Steps

7 Shifts

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple. Effective employee scheduling means finding the right mix of shifts and shift types for your business.

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Restaurant Accounting: A Comprehensive Guide

7 Shifts

Restaurant accounting isn’t easy. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated? That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry.

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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DON’T NICKEL AND DIME YOUR GUEST or IMPRESS THEM WITH QUANTITY

Culinary Cues

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. Raising prices is inevitable when the supply chain keeps beating restaurants over the head, in some cases simply because they can, but the answer is not as simple as: “pass it on to the guest”.

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JUST DON’T KNOW OR JUST DON’T CARE

Culinary Cues

It’s a disease that seems to creep into the mainstream; a disease that can be kept in check if there is a desire to do so; a disease, in other words, within our ability to thwart. This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to.

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How Little Italy Ristorante Turned Hours of Payroll Processing into Minutes

7 Shifts

Executive Summary Location: Groveport, OH Restaurant Type: Casual Dining Problem: Too much time spent on manual processes. A payroll provider that couldn't support employees with multiple roles. Solution: Team management software that handles scheduling, time clocking, and payroll in one place. Payroll runs went from four hours to a few minutes. Family Pies When Chuck and Janet Ward dropped by a grocery store on a long drive, they never imagined this pit stop would change the trajectory of their

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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STEPPING INTO PROFESSIONALISM

Culinary Cues

There are kitchens and there are kitchens. Painting the environment that surrounds cooking with the same brush is unfair and quite inaccurate; yet many do. Those operations that resemble the caldrons of hell filled with arrogance, bullying, unprofessional behavior, and a lack of respect for people, product, and process is the same as categorizing musicians, athletes, business leaders, and politicians under a unified profile.

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What is a Virtual Restaurant? And How to Start One

7 Shifts

What Is a Virtual Restaurant? A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ ghost kitchens ’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to virtual customers.

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Effective Communication For Restaurant Teams & Employees

7 Shifts

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successf

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The Ultimate Guide to Restaurant Costs

7 Shifts

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Owning a Bar: Everything You Need to Know

7 Shifts

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. In this guide, we're covering everything you need to know about owning a bar to prepare as well as you can for the big opening day.

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How to Calculate Food Costs For Your Restaurant

7 Shifts

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Others are less so, like the sudden pop-culture status of a particular food (think avocados, bubble tea, or cupcakes).

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KITCHEN GROUPISM VS. TEAM

Culinary Cues

We all remember them from high school days – those cliques of conformity based on a desire to “fit in” – right? The cool people with whom you would do or say anything just to be accepted. Be mean, hurtful, condescending, inappropriate, harsh, insubordinate, tasteless, or gross just to be a member of something even when you knew it was wrong. It’s called groupism: “the tendency to conform to the cultural pattern of a group at the expense of individualism.” – Webster’s Dictionary Of course, you re

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The Top 25 Restaurant Management Apps for Owners and Operators

7 Shifts

Restaurants of today are infused with technology in many new ways, and it’s making a difference. The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.