Modern Restaurant Management

DECEMBER 17, 2024

With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Much of that confidence comes from focusing on stronger employee benefits—like mental health support—and rising wages.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 492

Food Safety Audits Employee Relations Training 492

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

MARCH 9, 2022

Proper inventory management is essential to decreasing food waste and saving related expenses. Educate your employees why it’s essential to reduce food waste and train them on how to accomplish this. Teach employees proper cutting and storage techniques that will keep food items fresher for longer. Train your staff.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

JUNE 7, 2024

He is also on the advisory board of CFESA, the largest education, training and resource organization supporting commercial food equipment service technicians. He also serves as a committee member with the Conference for Food Protection and is responsible for helping to author recommended technology-related food code.

Food Safety 490

Food Safety Kitchen Safety Food Food Supply 490

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. 2020 has been a year like no other for restaurants and the companies who support and supply them. Sadly, too many have closed permanently.

Employee Relations 547

Employee Relations Leadership Small Business Food Supply 547

Modern Restaurant Management

JULY 29, 2021

Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices. If employees can spot these scams, they can avoid accidentally installing malware. It’s time for that to change.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

Modern Restaurant Management

APRIL 20, 2022

Waiting and bartending is not among the encouraged list of careers, they’re not considered ambitious enough for the mainstream education sector. As a result, most students opt-in for higher education and target different vocations, leaving the bar and restaurant jobs for the occasional, part-time worker. Now, the pros are simple.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

JULY 11, 2024

Training and education around hygiene and food safety continue to be a standard, but there are further steps managers can take to guarantee the safest, most hygienic, and highest-quality experience for guests. In this context, it’s crucial to regularly train employees in things like hand hygiene.

Food Safety 458

Food Safety Education Training Equipment 458

Modern Restaurant Management

NOVEMBER 2, 2023

In fact, she has experienced every aspect of the food industry: learning the ropes as a fry girl, managing restaurants, inspecting businesses for the health department, and educating and improving food safety for corporate brands, academia, and regulatory bodies. Training and education are imperative.

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

JULY 15, 2024

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. YOUR EMPLOYEES ARE YOUR GREATEST ASSET OR YOUR MOST SIGNIFICANT LIABILITY. So, you must train and then trust your employees to represent your best effort.

Leadership 442

Leadership Food Truck Employee Relations Training 442

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Use this as an opportunity to regularly educate staff on important safety guidelines and allow them to ask questions and provide feedback.

Food Safety 476

Food Safety Employee Relations Restaurant Law Education 476

Modern Restaurant Management

JUNE 6, 2023

Make sure your employees understand when to wash their hands as well as appropriate times to use (and change) gloves. Educate your diners. Be sure all your employees, from wait staff to managers to chefs, have been certified in food safety. Your workers will take short cuts. coli and salmonella. Clean, sanitize and disinfect.

Food Safety 444

Food Safety Management Management Kitchen Safety 444

Modern Restaurant Management

AUGUST 31, 2021

With the guidance of a skilled agent that is well educated in the hospitality industry, bar and restaurant owners should be able to let the experts lead the way. With the increase in shootings and other weapon-related incidents at bars and restaurants, it’s important that owners have protections clearly stated in their policies.

Bar 482

Bar Insurance Employee Relations Certification 482

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MAY 17, 2024

Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as well as educating workers (and yourself!) At this point, you need to determine if your employee is covered under FMLA.

Employee Relations 448

Employee Relations Insurance Healthcare Restaurant Law 448

Modern Restaurant Management

FEBRUARY 28, 2022

Whether it be the ongoing effects of inflation and labor shortages, changing local policies on mask mandates, the unknown future of COVID case rates, or concerns about government legislation – those with an educated perspective can anticipate changes in restaurant demand and have the foresight to capitalize on potential opportunities.

Employee Relations 507

Employee Relations Dine-in Customer Experience Customer Service 507

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 450

Food Supply Employee Relations Kitchen Safety Social Media 450

Modern Restaurant Management

OCTOBER 28, 2021

Whatever you opt to do, be consistent and educate your patrons. Highlight steps you’ve taken to safely bring your employees back to work, and what that means for customers. If you are requiring masks, you might want to share information about the frequency of staff testing, assuming not all employees choose to be vaccinated.

Communication 506

Communication Social Media Menu Loyalty Program 506

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 348

Communication Leadership Employee Relations Entertainment 348

Culinary Cues

APRIL 30, 2023

Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is The same applies to any business, in this case – a restaurant. Is it worth it!

Employee Relations 439

Employee Relations Sports Pricing Hiring 439

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. We are going to fight like our lives and our businesses depend on it.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

NOVEMBER 15, 2022

Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. Stef Scrivens : I think it's really important to educate guests that restaurant margins are incredibly slim without the added squeeze of inflation, and that owners don't want to raise prices unless they have to.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 348

Leadership Employee Relations Front of House Communication 348

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 309

2023 Insurance 2024 Employee Relations 309

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Not only will it be a slow transition back to dine-in, but people will be more aware of all of the food they’re purchasing and want to be educated consumers.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Clear principles should inform focus and scope as an operator starts their planning process.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023 508

2023 Consumer Goods 2022 Point of Sale 508