Culinary Cues

APRIL 30, 2023

Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is The same applies to any business, in this case – a restaurant. Is it worth it!

Employee Relations 415

Employee Relations Sports Pricing Hiring 415

Modern Restaurant Management

JUNE 9, 2021

While our team is extremely excited about seeing each other in person, as a business owner, it‘s my responsibility to ensure we’re being safe, following appropriate CDC guidelines, and making the best decisions to protect our employees. Further, the Rockefeller Foundation found that 44 percent of 1,339 U.S.

Employee Relations 212

Employee Relations Management Management Insurance 212

Modern Restaurant Management

MAY 19, 2021

The Mayo Clinic defines job burnout as “a special type of work-related stress – a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.” ” Employee burnout is especially prevalent in the hospitality industry. As of June 2020, nearly 1.2

Leadership 208

Leadership Employee Relations Hospitality Education 208

Modern Restaurant Management

MARCH 3, 2021

The guidance informs employees of what they should know. In addition, the guidance, while characterized by OSHA as making recommendations that are “advisory in nature,” appear to impose additional obligations on employers to make their workplaces safe for employees as the COVID-19 pandemic trudges into 2021.

Employee Relations 159

Employee Relations Food Safety Restaurant Law Education 159

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Remaining educated: Managing a restaurant involves constant work.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 167

Training Food Safety Employee Relations Insurance 167

Modern Restaurant Management

APRIL 9, 2020

A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Your BCP must also address how HR and leadership will handle issues related to the employees and patrons. HR is tasked with more than the safety of employees.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Modern Restaurant Management

OCTOBER 5, 2020

No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors. It’s critical to take necessary precautions to help ensure all are protected when employees return to work. In addition, you can educate employees about the risks associated with travel plans.

Employee Relations 218

Employee Relations Restaurant Law Uniforms Travel 218

Culinary Cues

MAY 28, 2022

MAKE IT EDUCATIONAL. The payback can be team unity, better understanding, pride, a feeling that the restaurant cares about employees, more open dialogue, stronger connections with management, and less friction between front and back of the house. FOOD and WINE CENTERPIECE OF CONVERSATION. ” -Anthony Bourdain.

Front of House 330

Front of House Back of House Small Business Employee Relations 330

Modern Restaurant Management

OCTOBER 9, 2023

In today's workplace, the significance of addressing employee mental health has become increasingly crucial. The well-being of employees directly impacts their productivity, engagement, and overall satisfaction. Offering Mental Health Benefits To support employee mental health, employers can offer a range of mental health benefits.

Employee Relations 196

Employee Relations Workshop Education Insurance 196

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Culinary Cues

JULY 23, 2020

Family Education. Those who promote the integration of grace and dignity in their style of leadership are also those who understand that many, if not all of those listed examples of operational realities are directly related to how the chef approaches them. Yet, the best chefs ask: “Where does this approach get me?” Grace in Business.

Leadership 421

Leadership Definition Employee Relations Training 421

Culinary Cues

OCTOBER 23, 2019

The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. It’s a virus that shows no mercy, doesn’t attack just one type of people, is not related to any particular industry; cares little about age, size, ethnicity, or socio-economic background.

Hospitality 212

Hospitality Employee Relations Cash Management Training 212

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

Modern Restaurant Management

MARCH 9, 2022

Proper inventory management is essential to decreasing food waste and saving related expenses. Educate your employees why it’s essential to reduce food waste and train them on how to accomplish this. Teach employees proper cutting and storage techniques that will keep food items fresher for longer. Train your staff.

Waste 215

Waste Compost Food Recycling 215

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. The next step is education about psychological safety. How to prioritize workplace mental health.

Food Safety 195

Food Safety Education Communication Hospitality 195

Culinary Cues

DECEMBER 5, 2019

From a personal perspective, I look back at how my professional vision evolved and how the decisions made in relation to that vision allowed me to stay the course. When we relinquish our responsibility for this then we accept that other people and situations are able to over-ride our free will and ability to move in one direction or another.

Inventory 57

Inventory Employee Relations Take-out Training 57

Modern Restaurant Management

JUNE 7, 2024

He is also on the advisory board of CFESA, the largest education, training and resource organization supporting commercial food equipment service technicians. He also serves as a committee member with the Conference for Food Protection and is responsible for helping to author recommended technology-related food code.

Food Safety 196

Food Safety Kitchen Safety Food Food Supply 196

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. 2020 has been a year like no other for restaurants and the companies who support and supply them. Sadly, too many have closed permanently.

Employee Relations 218

Employee Relations Leadership Small Business Food Supply 218

Modern Restaurant Management

JULY 29, 2021

Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices. If employees can spot these scams, they can avoid accidentally installing malware. It’s time for that to change.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

APRIL 20, 2022

Waiting and bartending is not among the encouraged list of careers, they’re not considered ambitious enough for the mainstream education sector. As a result, most students opt-in for higher education and target different vocations, leaving the bar and restaurant jobs for the occasional, part-time worker. Now, the pros are simple.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Modern Restaurant Management

JULY 11, 2024

Training and education around hygiene and food safety continue to be a standard, but there are further steps managers can take to guarantee the safest, most hygienic, and highest-quality experience for guests. In this context, it’s crucial to regularly train employees in things like hand hygiene.

Food Safety 183

Food Safety Education Training Audits 183

Modern Restaurant Management

NOVEMBER 2, 2023

In fact, she has experienced every aspect of the food industry: learning the ropes as a fry girl, managing restaurants, inspecting businesses for the health department, and educating and improving food safety for corporate brands, academia, and regulatory bodies. Training and education are imperative.

Kitchen Safety 189

Kitchen Safety Food Safety Allergens Employee Relations 189

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. ” The BOHA!

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 195

Kitchen Safety Employee Relations Communication Point of Sale 195

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Use this as an opportunity to regularly educate staff on important safety guidelines and allow them to ask questions and provide feedback.

Food Safety 190

Food Safety Employee Relations Restaurant Law Education 190

7 Shifts

AUGUST 16, 2024

72% of employees want corrective feedback to improve their performance. Step-by-step process to becoming a restaurant manager Becoming a successful restaurant manager involves getting relevant education and training and building hands-on experience in the industry. Effective communication helps identify and resolve issues promptly.

2024 195

2024 Management Management Leadership 195

Modern Restaurant Management

JUNE 6, 2023

Make sure your employees understand when to wash their hands as well as appropriate times to use (and change) gloves. Educate your diners. Be sure all your employees, from wait staff to managers to chefs, have been certified in food safety. Your workers will take short cuts. coli and salmonella. Clean, sanitize and disinfect.

Food Safety 177

Food Safety Management Management Kitchen Safety 177

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. Food safety and compliance start with education. How do you make your food safety training scalable?

Food Safety 148

Food Safety Certification Food Employee Relations 148

7 Shifts

AUGUST 2, 2023

Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both. Do you plan on sending employee tips at the end of every day, other day, or twice a week?

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

AUGUST 31, 2021

With the guidance of a skilled agent that is well educated in the hospitality industry, bar and restaurant owners should be able to let the experts lead the way. With the increase in shootings and other weapon-related incidents at bars and restaurants, it’s important that owners have protections clearly stated in their policies.

Bar 193

Bar Insurance Employee Relations Certification 193

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

AUGUST 20, 2020

Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect. Before they can punch in, my staff has to go through the app and check everything off [the Employee Health Check], and it sends the notification to me.

Employee Relations 195

Employee Relations Guest Recovery Communication Food Safety 195

Modern Restaurant Management

MAY 17, 2024

Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as well as educating workers (and yourself!) At this point, you need to determine if your employee is covered under FMLA.

Employee Relations 179

Employee Relations Insurance Healthcare Restaurant Law 179

Modern Restaurant Management

FEBRUARY 28, 2022

Whether it be the ongoing effects of inflation and labor shortages, changing local policies on mask mandates, the unknown future of COVID case rates, or concerns about government legislation – those with an educated perspective can anticipate changes in restaurant demand and have the foresight to capitalize on potential opportunities.

Employee Relations 203

Employee Relations Dine-in Customer Experience Customer Service 203

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189