7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. As of 2024, they make around $26.42

2024 195

2024 Management Management Leadership 195

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

SEPTEMBER 26, 2022

If this is something you've done, name the course(s) taken, the certification achieved, and/or the name of your educator/institution for added credibility. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. Educate and Engage: Offer financial literacy education to help staffers understand and use skills that include budgeting, managing money, paying off debt and investing. Host a hiring party : Make recruiting memorable.

Ordering 179

Ordering Front of House Hiring Recruiting 179

Modern Restaurant Management

SEPTEMBER 13, 2023

Frontline leaders who offer support in day-to-day tasks, help educate, motivate, nurture and advocate for advancement (through promotions and raises) can boost chances of keeping employees happy and employed. So, what did we find? A desire for better pay is the No.

Management 190

Management Management Coaching Front of House 190

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. This will give them an informed perspective on how the technology can best benefit their business.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

JANUARY 14, 2020

When staff are engaged in their work, they perform better and generate more revenue for their employers. Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. They do the bare minimum at work.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

EATER

JULY 1, 2024

And so when it came time to prepare for her role as Natalie, Elliott turned first to Unreasonable Hospitality , the book written by The Bear co-producer and prolific restaurateur Will Guidara, for insight into how front-of-house employees approach their work. Abby Elliott as Natalie “Sugar” Berzatto in The Bear. |

Management 105

Management Management White Paper Cash Management 105

Culinary Cues

SEPTEMBER 15, 2022

It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Ironically, there is always room to be great and there is plenty of room to be mediocre. I wonder why this is the case. Plain and simple. What are they thinking?

Fine Dining 402

Fine Dining Front of House Customer Service Customer Experience 402

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Lavu

SEPTEMBER 29, 2023

million, while the number of hires was 1.3 million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Open for Business

MARCH 7, 2023

The majority of new hires have worked in the restaurant industry before and likely in the same role. Here are some of the most common ways industry skills are taught today: One-on-one training If you own a small restaurant where people are hired one at a time, one-on-one training will probably make the most sense.

Training 78

Training 2023 Front of House Back of House 78

EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. This shift led Freeman to a plant-forward culinary program at the Institute of Culinary Education (ICE) and her current role as executive chef at Cadence. She’s like, “Oh you guys should hire my girl, she’s a chef.”

Front of House 115

Front of House Back of House Sports Events 115

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset.

Communication 195

Communication Front of House Education Back of House 195

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. And now we're starting to get a little bit more of the purpose-driven, of 'what do you stand for?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

360Training

DECEMBER 11, 2019

We’ll start our list with the employees at the front of the house. Although not all restaurants hire bartenders, their necessary extra certification ensures they’re always in demand. Now let’s move into the back of the house, otherwise known as the kitchen. Bartender .

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made.

Hospitality 188

Hospitality Front of House Leadership FOH 188

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Are you a restaurant owner looking for question to ask potential candidates? Table of Contents. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH 179

FOH BOH Food Safety Front of House 179

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. Bureau of Labor Statistics data.

2023 78

2023 Insurance Front of House Hiring 78

Culinary Cues

OCTOBER 31, 2019

Restaurants find it increasingly difficult to find and retain good employees – both front, and back-of-the-house. With brands like Wegman’s, Publix, and Whole Foods – retail is now hiring professional chefs to operate their restaurant style, in-store outlets, bulk production for food bars and deli’s, and even catering in some cases.

Front of House 204

Front of House Point of Sale Healthcare Back of House 204

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 204

Food Safety Front of House Back of House Seating 204

EATER

JULY 2, 2021

For front of house, what is the base pay before tips? For back of house, are tips shared? Shutterstock. NYC has allowed full-capacity dining since May 19, one of the earlier cities to do so, with places like Los Angeles, Chicago, and Austin following close behind. For example, ask: How is tipping handled at this restaurant?

Hospitality 98

Hospitality Food Safety Front of House Guest Recovery 98

Modern Restaurant Management

DECEMBER 12, 2019

Provide a personnel plan to break down your front-of-house and kitchen staff. In this section, you want to provide details on your management team, discuss outside support and detail your hiring criteria and growth plans. Opening a restaurant is a big undertaking full of risk. The Summary . List what makes your business unique.

Dietary Restrictions 159

Dietary Restrictions Front of House Hiring Customer Service 159

Modern Restaurant Management

DECEMBER 14, 2021

A drop in employee retention & difficulty in hiring. Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Black Box Intelligence

AUGUST 9, 2021

According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The numbers are similar for hourly back-of-house staff. The restaurant industry has long been plagued by high employee turnover. They’re also leaving more quickly. of Employees x 100.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

EATER

AUGUST 4, 2022

For a decade, he has been visiting Zambia with his education-based foundation 14+. During the Ichilanga Mulilo, the bride and her family welcome the groom with a feast The first time my now-husband told me he loved Ethiopian food as much as I did, I thought he was trying way too hard to impress me. These ideas never appealed to me.

Food 98

Food Front of House Events Restaurant Law 98

Lavu

MARCH 13, 2020

This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. Communications between the front of the house and back of the house are notorious for misunderstandings, confusion, and in some restaurants—just being plain awful. Or could it be the systems in place?

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

EATER

APRIL 8, 2021

Some, like Café Momentum, focus on young people who are homeless, have dropped out of school, were previously incarcerated, or are dealing with other barriers to succeeding in a traditional educational environment. Café Momentum is more than just a restaurant, though. The year had started off strong. Several U.S.

Training 120

Training Café Kitchen Safety Back of House 120

EATER

SEPTEMBER 11, 2024

Accordingly, “I bought this house because the kitchen was so normal,” Doiron tells me as she films herself preparing the crust for a zucchini tart. This is how Justine Doiron — 2.3 million followers on TikTok , a million on Instagram — gets her shots of sugar and salt sparkling in the sunlight. Doiron explains. “It It felt like fake cooking.”

Food 96

Food Social Media Point of Sale Book 96