Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" If I had to choose between hiring someone for their technical knowledge or interpersonal skills, I would choose the latter every single time. " and for good reason. Spoiler alert: It’s not hard skills.

Hiring 167

Hiring Cash Management Customer Service Leadership 167

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. With an average turnover rate of 79.6% Always include the starting wage or salary range in your job postings.

2024 335

2024 Social Media Insurance Leadership 335

Touch Bistro

SEPTEMBER 10, 2021

In this guide to writing a restaurant server job description, we’ll cover: A basic overview of the server role A restaurant server job description sample A few key tips for hiring a star lineup of servers. Hiring the right service staff gives your restaurant the opportunity to make a positive first impression on your guests.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Goliath Consulting

SEPTEMBER 6, 2022

According to the National Restaurant Association Educational Foundation (NRAEF) and the Center for Generational Kinetics (CGK), Gen-Z are more pragmatic and most often labeled as “social justice warriors.” The post Tips on Hiring and Retaining Young Employees appeared first on. Gen-Z often requires different approaches.

Hiring 78

Hiring Communication Training Email Marketing 78

7 Shifts

JANUARY 23, 2020

Educate yourself If there’s one thing to know when opening a new business—especially a new restaurant—it’s that there’s no such thing as “too much research.” Educating yourself and thoroughly researching every aspect of your new restaurant and your local landscape is only going to help you with fleshing out your plan.

2020 335

2020 Hiring Cash Management Education 335

Culinary Cues

MARCH 15, 2021

Just as the restaurant industry evolves, so too must the industry of education. The businesses that will hire your students need to be vested in your effort – this is how success is defined. Finally, schools will have a difficult time succeeding if they do not find ways to support the needs of the businesses that hire graduates.

Education 548

Education Food Supply Training Communication 548

Sling

OCTOBER 15, 2021

Create a new hire checklist. New Hire Checklist. Including new hires in the loop and providing them with essential information before their first day can help alleviate much of the stress and anxiety that all new employees feel. 3) Prepare A Space For The New Hire. 5) Start The New Hire On An Easy Day.

Hiring 78

Hiring Document Information Small Business 78

Food Business

OCTOBER 13, 2023

ProStart is part of a necessary conversaton about our current hiring challenges in the restaurant industry. Tom Schuch is a perfect choice -- his expertise as the Education Director in New Mexico's chapter of the National Restaurant Association can allow us to think about other avenues to find for hiring people.

Certification 147

Certification Education Hiring Beverage 147

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Step-by-step process to becoming a restaurant manager Becoming a successful restaurant manager involves getting relevant education and training and building hands-on experience in the industry.

2024 195

2024 Management Management Leadership 195

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. In some cases, the employer will also educate employees on outside resources like life insurance, homeowners insurance, and even home warranty services.

Training 370

Training Food Safety Customer Experience Insurance 370

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

SEPTEMBER 23, 2024

In addition to competence, it is perfectly reasonable to let personality drive your decision about which attorney to hire. But this does not mean you have to hire a “restaurant attorney” nor does it mean you have to hire multiple attorneys – one for each type of legal concern you might ever have.

Restaurant Law 100

Restaurant Law Hiring Document Customer Service 100

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Help develop their career When restaurateurs offer their employees opportunities for continuing education, they show them that they are invested in their future at the restaurant. He hired them on the spot, and they've grown within the company since.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Culinary Cues

NOVEMBER 20, 2020

When they start to look at the relevance of products that they offer and diversify from the standard degree; and once they connect better with the industry that hires their graduates, they will stand tall and thrive. The purpose is not to generate degrees. People love to gather, to connect with friends and make new ones.

Social Media 501

Social Media Education Email Marketing 2008 501

Culinary Cues

NOVEMBER 27, 2020

To Ed Weibrecht who hired me at his newly acquired Mirror Lake Inn even though he didn’t have an opening. To Dr. Woods at Paul Smith’s College who hired me as a totaling inexperienced teacher without even asking for a resume. He just had a good feeling about me and took a chance. He showed me that your gut feelings are important.

Influencer 489

Influencer Hotels Education Hiring 489

Modern Restaurant Management

MARCH 5, 2024

Regular training programs that educate staff in a variety of engaging ways can help ensure employees adopt a safety-first mindset. Managers should routinely review safety data with their teams and provide additional training and resources to educate staff in areas that need improvement.

Training 167

Training Food Safety Employee Relations Insurance 167

Restaurant Business

MARCH 18, 2024

Simultaneously, its personnel-development and educational arm has expanded its senior team.

Leadership 112

Leadership Hiring Education 112

Modern Restaurant Management

JUNE 3, 2021

Educate and Engage: Offer financial literacy education to help staffers understand and use skills that include budgeting, managing money, paying off debt and investing. Host a hiring party : Make recruiting memorable. Taco Bell, for example, recently held hiring parties nationwide, an initiative in its fourth year.

Ordering 179

Ordering Front of House Hiring Recruiting 179

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Do you really want to work in an operation where desperation is the primary motivation for hiring? Yes, let’s start there.

Uniforms 379

Uniforms Hiring Consumer Goods Communication 379

Culinary Cues

APRIL 30, 2023

Whether a sporting team, tech company, banking institution, institution of higher education, or a restaurant – investment in this culture should be first and foremost. BUILDING A CULTURE OF QUALITY [] RESEARCH, STUDY, AND ASSESS BEFORE YOU HIRE. So, what is a culture of quality and how is it created?

Employee Relations 411

Employee Relations Sports Pricing Hiring 411

Modern Restaurant Management

MARCH 28, 2023

Even if just one team member understands the benefits of digital transformation, it is up to them to educate the team and get everyone on board. It can be especially confusing if the restaurant is smaller and do not have the funds to hire a long-term designated technology professional. Work with teams to make educated decisions.

Front of House 185

Front of House Back of House Small Business Technology 185

Culinary Cues

MAY 20, 2024

I don’t think he would have been thrilled with the high cost of education and the debt that young people incur. He would ask: “What are you doing to excite and inspire the next generation of cooks?

Hotels 280

Hotels Front of House Fine Dining Back of House 280

Modern Restaurant Management

JULY 23, 2024

According to new research , over half of managers noticed changes in the ages of the hourly workers they’re hiring in the past year, whether they’re hiring more minors, more employees 65+, or both. With this time freed up (and their minds at ease), they can invest more deeply in customer service and staff training.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

Modern Restaurant Management

AUGUST 3, 2021

To do that you need to understand why employees are quitting and why hiring now is so difficult. This childcare dilemma is compounded by the fact that bars and restaurants are all hiring at the same time, effectively competing for a smaller labor pool than they were pre-pandemic. Another key will be to ensure smooth hiring processes.

Hiring 212

Hiring Recruiting 2024 2018 212

Modern Restaurant Management

OCTOBER 30, 2023

Of course, it takes two to tango when hiring. It’s not just about the money: A job can also be an education for teens, where they learn responsibility, communication, and how to advocate for themselves. Others offer special wages for hard-to-staff shifts. It needs to be a good fit for employer and employee.

2000 197

2000 Food Supply Hiring Technology 197

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. We’re going to show you how you can update your restaurant employee handbook to make it an educational and exciting read your new team members won’t be able to put down. Okay, that might be a stretch. Need a hand creating your restaurant’s core values?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JUNE 24, 2024

For restaurants, which often hire freelancers such as chefs, event planners and marketing professionals, this means meticulously documenting freelance agreements to avoid disputes and costly legal repercussions. Understanding Freelance Work A freelance worker is an independent contractor typically hired for compensation to provide services.

Restaurant Law 88

Restaurant Law Hiring Audits Website Management 88

7 Shifts

JANUARY 14, 2020

Incorporate your newfound values in your hiring, training, and performance reviews. Recommended Reading: How to Combat Restaurant Turnover Using Values-Based Hiring 2. She most likely has this job to help her pay for her education or for living expenses while she is still a student.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Culinary Cues

JANUARY 20, 2024

Buy quality beans, grind them on premise, train your servers to properly brew, or better yet – hire a barista to take care of that. The three price points can be a tool for your service staff to educate and upsell. Do it right! Serve it in a pot or French press, warm the milk and use quality sugar cubes rather than packets.

Fine Dining 399

Fine Dining Food Truck Back of House Pricing 399

Perfect Daily Grind

FEBRUARY 15, 2023

Hiring new baristas means we have fresh pairs of eyes and different perspectives keeping the business relevant, as well as preventing stagnation,” Jessica says. Given that interest in coffee education only continues to grow , there are more and more training opportunities for experienced baristas than ever before.

Education 187

Education Point of Sale Training Website Management 187

Modern Restaurant Management

AUGUST 30, 2022

In my experience, when labor issues arise, training and education of the crew are the first things to suffer. Food safety training and education have never been more critical to the food service industry than they are today. It is the industry's primary responsibility to be sure the food they sell and serve to consumers is safe.

Food Safety 178

Food Safety Technology Kitchen Safety Food 178

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

SEPTEMBER 15, 2022

It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Hiring is not something to take lightly. Find out everything you can about your guests and potential guests. It’s all about your people.

Fine Dining 402

Fine Dining Front of House Customer Service Customer Experience 402

Modern Restaurant Management

AUGUST 28, 2024

This ensures that new hires are aligned with the brand's expectations from the start. Continuous education on new products, services, and company policies not only enhances customer service skills but also reinforces the importance of brand consistency.

Social Media 176

Social Media Loyalty Program Customer Service Customer Experience 176