Modern Restaurant Management

FEBRUARY 22, 2023

For many, recruiting is a skill they’re not trained on and just one of a hundred tasks occupying their work day. Recruiting and hiring decisions are often made by managers at the store or restaurant level instead of by corporate recruiters. The key to hiring the right people every time at every location is consistency.

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Hiring Recruiting Tip Distribution Small Business 520

7 Shifts

FEBRUARY 13, 2023

The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female. In other words, tips can legally be split between kitchen and waitstaff. This isn’t an easy conversation to have.

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Tip Distribution Front of House Restaurant Law Back of House 390

Modern Restaurant Management

MARCH 3, 2023

Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. Among the results: Tipping culture is here to stay, in fact 48 percent of card or digital payment transactions at QSR restaurants included a tip – up 11 percent since 2020. million by 2030.

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2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB Acquires SALIDO.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Parts Town and Heritage Foodservice Group are coming together to strengthen their OEM (original equipment manufacturer) parts distribution capabilities.

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Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

MARCH 29, 2023

I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.” We're ordering and paying on our devices using kiosks and tipping via tablet. And then the tips that we collect are evenly distributed to every single employee as well.

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Front of House Back of House Tip Distribution Coaching 195

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. How are tips distributed among front-of-house and kitchen staff? Many of them have done hospitality training at school, so will be used to structured education.

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Front of House Tip Distribution Kitchen Safety Customer Service 78