Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech.

2024 508

2024 Online Ordering Website Management Email Marketing 508

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE).

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. To be able to offer these types of resources means a lot.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy. Restaurant and bar related concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Restaurant Times

AUGUST 29, 2020

One of the biggest challenges restaurateurs are facing today is marketing during the reopening. In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. . How To Market Your Restaurant During Reopening. Communicate About Your Restaurant Reopening.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. But customers also want to feel recognized, and your restaurant loyalty program can provide the acknowledgement they crave.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. Marketing costs are also variable and controllable. Your occupancy expenses—the costs related to where you are located—are usually fixed costs. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. The restaurant industry knows that high turnover and unengaged employees can be costly. The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce?

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Restaurant Clicks

FEBRUARY 17, 2020

Marketing & CRM. Loyalty programs. TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Customer relation management (CRM). Loyalty programs. Loyalty programs. Payroll and employee management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Alongside other career programs, examine your own internal promotion process.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Lavu

NOVEMBER 27, 2024

Easy Integration : Works with tools like QuickBooks , delivery platforms, and loyalty programs. Related posts How to Choose a Cloud POS System for Your Restaurant The post Restaurant Cloud POS: Common Questions Answered first appeared on Lavu.

POS 78

POS Loyalty Program Inventory Customer Service 78

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right? ” Mary is 100% right.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Types of Reward Marketing. Cashback Reward program.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant Clicks

NOVEMBER 5, 2017

Whether your restaurant is opening soon or has been open for some time, you’ll need to make some decisions on hiring an internal marketing team. Too many people applying for marketing jobs believe posting on instagram and snap chat qualifies them as a marketing director. You don’t need another employee asking YOU what to do.

Marketing 61

Marketing Email Marketing SEO Social Media 61

Notch

JANUARY 23, 2019

Shifts in the real estate market can raise rent. Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name. Trends can change. There are a mountain of variables for owners to lose sleep over.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Ghost kitchens can be set up in a variety of locations, such as residential areas, unused parking lots, market backsides, keeping in mind that there is high customer demand. Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Ghost kitchens can be set up in a variety of locations, such as residential areas, unused parking lots, market backsides, keeping in mind that there is high customer demand. Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 11, 2021

A user-friendly interface makes handling the software convenient for employees, especially new hires. Supports Marketing Activities Via CRM . For example, if a customer frequently orders pizza from a restaurant, the POS data can be used to dole out pizza-related discounts or offers to them. Source: DinePlan.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 The global foodservice market size reached $2,989.5

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

The Restaurant Times

MAY 25, 2021

With lockdown restrictions easing and restaurant business slowly picking up the pace in the UK market, it is an excellent time to revisit your restaurant’s business plans. While doing this, conduct market research, see what is working best in the market, and incorporate these trends into your menu. . SWOT Analysis.

Cash Management 52

Cash Management Employee Relations Email Marketing Point of Sale 52

The Restaurant Times

DECEMBER 20, 2021

Opening a healthy cocktail bar is challenging as it requires a lot of market research and a robust business plan. Also, the concept must take cognizance of the demographics of the location, and this can be accomplished through comprehensive market research to understand the consumption needs of the locality. Choose The Concept.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

The Restaurant Times

OCTOBER 11, 2021

Evaluate the current market and competition. This includes components such as color palette to be used in marketing and in decoration, the fonts you’ll use for content in menus and websites, the style and content of your images, and important visuals like your restaurant logo design. Know what you will provide and to whom.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

BNG Point of Sale

DECEMBER 17, 2020

By giving customers the ability to read menus, order online, and receive door-to-door service, online ordering programs’ convenience has boosted demand, with more orders switched to restaurants offering this capability. Additionally, some services still rely on phone orders, which can eat up valuable employee time and lead to errors.

Online Ordering 52

Online Ordering POS Ordering Point of Sale 52

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Online Ordering Loyalty Program Customer Service 52

Notch

JANUARY 23, 2019

Shifts in the real estate market can raise rent. Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name. Trends can change. There are a mountain of variables for owners to lose sleep over.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

The Restaurant Times

FEBRUARY 24, 2022

Restaurant marketing in today’s highly competitive industry necessitates precision, consistency, and thorough consumer data. Both online and offline marketing strategies can benefit from data gathered about your actual customers. The sharp increase in restaurant competition in the market has emphasized the importance of branding.

2022 52

2022 Email Marketing Loyalty Program Customer Service 52

Apicbase

FEBRUARY 6, 2023

By 2030, it is estimated that the cloud kitchen market will bring in $112.7 It’s the only way to remain profitable and adapt to changing market trends at a moment’s notice. At the same time, automated solutions free up employees for more valuable tasks – like preparing consistent food in record time. #3 billion in revenue.

Delivery 52

Delivery Management Management Online Ordering 52

BNG Point of Sale

AUGUST 27, 2021

For restaurant expenses and a wide range of other related issues, restaurant owners focus on three primary key metrics: . Your labor costs include wages for salaried and hourly employees, in addition to other expenses associated with labor—overtime, payroll taxes, and employee benefits like health care and sick or vacation days. .

Point of Sale 52

Point of Sale Customer Service Social Media Online Ordering 52

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. We’ll walk you through the bells and whistles and show you why CAKE is the best bar POS system on the market. However, you can expect more from the industry-leading systems in today’s market.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

DECEMBER 21, 2020

Chris Prociv, VP Marketing & Innovation at La Brea Bakery. The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. Shyam Rao, CEO and Cofounder, Punchh. Bruce Reinstein, Partner, Kinetic12.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493