ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. You can gather emails, send personalized promotions, and build loyalty programs to encourage repeat business.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 21, 2025

Mobile ordering has become the preferred method for customers, with 71% saying they would rather use a restaurants branded mobile app over third-party platforms because its more affordable, easy to use, and personalized due to loyalty programs. Here is an example of a restaurants branded app. Reservation and table management apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

MARCH 14, 2025

Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. Improve Your Online Visibility and Marketing Optimizing your website is just the first stepnow you need to make sure customers can find it. Use email marketing to re-engage past customers. Heres how to use them effectively.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Digital nomads place a premium on seamless experiences and prioritise convenience.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. Consider online marketing for restaurant engagement to be a long-term commitment. Loyalty Rewards.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. If so, you’re not alone. The numbers speak for themselves.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.

Operations 195

Operations Management Management Front of House 195

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Lavu

APRIL 4, 2025

Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%. favorite dishes, dining frequency).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

7 Shifts

JULY 12, 2024

Semi-variable costs Semi-variable costs have both fixed and variable components, such as maintenance, repairs, and marketing expenses. As for marketing, focus on cost-effective strategies such as social media and email marketing. Upselling and creating loyalty programs can help coffee shops boost profit margins.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C,

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Web Diner

FEBRUARY 28, 2025

From Empty Seats to Endless Lines: The Email Marketing Secret Weapon Your Business Needs Whether you’re running a cozy caf, a bustling bistro, a trendy food truck, or a high-end restaurant, there’s one universal truth: empty seats mean lost revenue. Modern food service email marketing should be as varied as your menu.

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

MAY 23, 2024

Of course, this doesn’t mean that yours has to be extra low—just be extra sure that they’re justified given your competitor’s menu and market fluctuations. In this digital age, good plating can serve as your marketing tool if customers love what they see, snap a photo, and upload it to social media.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

EATER

MAY 26, 2020

Travel and dining rewards don’t mean much when you can’t travel or dine. In April, Hilton said it sold $1 billion worth of points in its Hilton Honors loyalty program to American Express. Cards that were once focused on travel and dining are, like all of us, embracing life at home. Getty Images. Acacia N.,

Airlines 246

Airlines Travel Loyalty Program Hotels 246

7 Shifts

JANUARY 7, 2021

As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. What are they ordering?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Open for Business

JANUARY 26, 2023

And if restaurant owners don’t put restaurant marketing efforts behind a promotion, the best concepts can stall. For a fine dining Italian restaurant, it could be that fresh truffle supplements are available at a premium price for a limited time. Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Lavu

APRIL 15, 2020

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. With the right restaurant gift card marketing campaign, you can stave off the revenue losses during COVID-19 pandemic mandates. Show Loyalty to Your Loyalty Members.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

The Restaurant Times

DECEMBER 28, 2020

Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

The Restaurant Times

SEPTEMBER 14, 2020

A study suggests that while CRM does not have a direct effect on customer loyalty, it has a lasting influence on customer satisfaction. It ultimately leads to customer loyalty and subsequently guarantees positive word of mouth marketing for the restaurant. UAE: 7 Ways a CRM Can Improve Your Restaurant’s Fine Dining Experience.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Lean into marketing Summer brings a shift in consumer behavior and preferences. We can help. It's about being proactive.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. But customers also want to feel recognized, and your restaurant loyalty program can provide the acknowledgement they crave.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Open for Business

APRIL 3, 2023

The “4 Ps of marketing” may sound like blah business jargon to restaurant types, but these four principles—product, price, place, and promotion—can magnetize new guests and keep regulars coming back. Here’s how to put the 4 Ps of marketing to work for your restaurant, plus a few examples to get you started.

Marketing 78

Marketing Email Marketing Social Media Online Ordering 78

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere. Marketing and Promotions.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Open for Business

JULY 22, 2024

The Diners’ Choice program recognizes top-rated restaurants based on authentic feedback from OpenTable diners after they have dined and experienced the restaurant’s hospitality. Not only that, but it can further help expand your diner base and cultivate guest loyalty. It signals exceptional, proven quality that’s verified.

Loyalty Program 78

Loyalty Program Social Media Fine Dining Reservations 78

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. These days, you can create email campaigns that send automatically and auto tag your most valuable guests by visit frequency or spend amount. These are some of the latest hospitality trends to consider for your restaurant.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

Restaurant Engine

APRIL 12, 2023

To enhance customer engagement, give your customers a great experience when they dine with you. Do you know what happens to them after they dine with you for the first time? You may reach them through your website , social media, email marketing, word of mouth, or another type of ad. Do you ask for feedback?

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Restaurant Clicks

FEBRUARY 17, 2020

Marketing & CRM. Loyalty programs. Loyalty programs. Loyalty programs. Loyalty programs. Toast’s interface is easy-to-use and offers the option to combine POS, reporting and analytics, payroll and team management, online ordering and delivery, and loyalty programs.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Restaurant Engine

SEPTEMBER 13, 2023

Get a Free Consultation » Today’s Diners Encourage Loyalty The best restaurants are using social media to build loyalty as well as reputations and expose themselves to more people. For example, you might offer all your Instagram followers a free appetizer if they share a photo of them dining in your restaurant.

Social Media 59

Social Media Loyalty Program Email Marketing Website Management 59

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52