ChowNow

FEBRUARY 13, 2025

Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales? If customer retention is a priority consider a digital loyalty program or automated marketing tools. Can it increase sales or customer retention? Start by pinpointing where your restaurant struggles the most.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Goliath Consulting

OCTOBER 16, 2024

Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect. It processes orders and payments while tracking sales data. These ensure that the kitchen is always well-prepared.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

OCTOBER 1, 2024

Digital platforms can help time-strapped operators address their historically difficult questions by minimizing operational complexity, giving their crews more time to assist guests, and providing staff with the freedom to accomplish more in both the front and back of the house. ” Mix more drinks or turn more tables?

Bar 449

Bar Operations Back of House Front of House 449

ChowNow

MARCH 14, 2025

In this article, youll learn: How to optimize your restaurant website for more orders The best marketing strategies to increase online visibility How to use incentives and customer data to grow sales Lets dive into the top six ways you can increase order volume for your restaurants website. Make mobile-friendliness a top priority.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

AUGUST 2, 2024

When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS system to track labor against sales and get a more accurate picture of your labor cost— saving your restaurant money and time.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. SpotOn Transact, Inc.

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. You may also benefit from diversification in your market, particularly if you'd like to open your next location close to an existing one.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

NOVEMBER 30, 2021

There was just one problem: A few weeks after she announced her decision to remove her cookbooks, there was a minor revolt in her email and social media inboxes. Digital cookbooks have been a hard sell for big publishing houses, despite the promise of Amazon’s Kindle and other e-readers. Those numbers both rose coming into 2021, to 3.6

Food 246

Food Book Front of House Back of House 246

EATER

JULY 1, 2021

In Pennsylvania, to-go liquor laws were rolled back on June 15 without notice, following the Republican-controlled state House and Senate’s move to limit Pennsylvania Gov. We have developed relationships with wonderful neighbors who I know are taking their to-go drinks home to enjoy safely with their family,” Mukai told Eater in an email.

Restaurant Law 246

Restaurant Law Government Back of House Email Marketing 246

SpotOn

DECEMBER 27, 2024

You don't need a scientific study to know that a complimentary bread basket or coffee on the house becomes something greater than the sum of its parts. Guests get free food and operators gain a database of loyal customers, a tool for increasing sales, and a way to differentiate themselves in a competitive market.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

7 Shifts

MARCH 10, 2022

The app is also useful for your front and back end staff, giving them the ability to check upcoming shifts, submit availability, request shift trades, and more. The team communication tool from 7shifts solves for the ranging conversations, text threads, and email chains that seem to go nowhere. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

The Rail

AUGUST 5, 2024

While pen and paper methods are the time-honored tradition, restaurant management software can streamline everyday tasks from staff scheduling to inventory to managing front of house, saving you time and headaches. POS: A reliable point-of-sales system can make the difference between a good night and a very frustrating one.

Management 130

Management Management Front of House Online Ordering 130

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone.

Technology 147

Technology Front of House Back of House Online Ordering 147

MBB Hospitality

DECEMBER 22, 2024

According to a report by Statista , the online food delivery market in the U.S. Some key trends include: Third-Party Delivery Platforms Companies like DoorDash, Uber Eats, and Grubhub dominate the market, offering restaurants access to a broad customer base. However, reliance on these platforms comes with high commission fees.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

SpotOn

MARCH 5, 2024

Designed to streamline the restaurant marketing process, SpotOn Marketing Assist is the first product of its kind to empower restaurants to drive guest visits and boost sales while eliminating the time and resources needed for self-serve marketing tools. 

Marketing 114

Marketing Email Marketing Social Media Loyalty Program 114

ChowNow

AUGUST 29, 2019

Many businesses create e-commerce markets while preserving their unique culture and brand, and the restaurant industry is no exception to this. By 2020, 40% of total restaurant sales will come from online takeout and delivery orders. If your restaurant doesn’t offer online ordering, you may see your sales drop.

Customer Experience 150

Customer Experience Delivery Online Ordering Management 150

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

BNG Point of Sale

APRIL 22, 2020

Own a restaurant that requires a mobile point of sale system? With the latest technology available for businesses, now many bars, restaurants, and cafes can use a point of sale system that fits in a pocket with similar features to a full POS system.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Deliverect

JULY 24, 2020

POS (point of sale) systems. The biggest players in the POS world, the likes of Revel , Square , Micros , and NCR Aloha , turn the sales terminal into an all-purpose software hub for the restaurant, and some even provide ordering and payment hardware too. COVID-19 has fundamentally changed the way restaurants operate.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. The restaurant industry knows that high turnover and unengaged employees can be costly. Tips for Hiring Millennials.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Restaurant365

JANUARY 22, 2020

Tech innovation in payments, operations, and marketing requires enormous amounts of data, which attracts criminal hackers looking to profit from a data breach. Although most news reporting about security breaches mentions credit or debit card payment data as a target, hackers are increasingly looking to other areas of data.

Audits 88

Audits Point of Sale Front of House POS 88

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Because we care about you saving money with Square for your restaurant, we’re going to break it down for you and highlight what makes it a potential point of sale system for your restaurant. plus $0.10

Website Management 59

Website Management Email Marketing Point of Sale Online Ordering 59

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.

Management 78

Management Management Cash Management Mobile Ordering 78

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Social Media 78

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. There are a wide array of options on the market today.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77