Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. In fact, according to the Harvard Business Review , recruiting new guests can cost up to 25 times more than repeat visitors. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Open for Business

NOVEMBER 21, 2022

Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. Use pre-shift reporting and digest emails, filled with important information about guests and reservations for the upcoming shift to prepare for the night or afternoon ahead. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. Although it takes time, money, and resources to implement and maintain a training program, consistent, skills-based training can not only improve operations, but it can also reduce restaurant staff turnover.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Restaurant365

DECEMBER 17, 2019

Marketing costs are also variable and controllable. In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Marketing Costs. Your restaurant marketing is necessary to help bring customers through the door.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

SEPTEMBER 16, 2021

Alongside other career programs, examine your own internal promotion process. You should spend just as much time and energy focusing on retention of your existing team members as you do on recruiting new employees. Employee retention should be a focus, even during your initial recruitment and hiring phases.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Restaurant365

JUNE 4, 2021

Investing in marketing is a long-term strategy, but consistent effort can provide rewards. You can potentially explore digital marketing through targeted social media ads or online search results ads. If you haven’t yet started a loyalty program, consider implementing one. It is expensive to hire a new employee.

Point of Sale 78

Point of Sale Loyalty Program Inventory Customer Service 78

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 The global foodservice market size reached $2,989.5

2024 52

2024 Operations 2023 Loyalty Program 52

Sling

AUGUST 9, 2023

A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. Non-Exempt Employees: What’s The Difference?

Article 78

Article 2023 2022 2021 78

The Restaurant Times

MAY 25, 2021

With lockdown restrictions easing and restaurant business slowly picking up the pace in the UK market, it is an excellent time to revisit your restaurant’s business plans. While doing this, conduct market research, see what is working best in the market, and incorporate these trends into your menu. . SWOT Analysis.

Cash Management 52

Cash Management Employee Relations Email Marketing Point of Sale 52

Modern Restaurant Management

JULY 27, 2020

As the weather gets warmer people are turning to public markets (up 73 percent) to do their shopping, as well as flea markets (up 28 percent) and outlet stores (up 13 percent). The new franchise program is now available nationwide. After signing a franchise agreement, owners are operational on the platform within 10 days.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent).

2025 221

2025 Loyalty Program 2024 Back of House 221