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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Wealth Distribution: 80% of wealth is often held by 20% of the population. And heres the other thing about focusing on customer retention: it saves you a boatload of money on marketing. Marketing = tons of your money. For example, the ChowNow Rewards Program makes it incredibly simple for restaurants to offer this experience.

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The Best Restaurant Technology Of 2025

ChowNow

If customer retention is a priority consider a digital loyalty program or automated marketing tools. Guest Experience & Loyalty : Integrate with CRM and loyalty programs to personalize offers and encourage repeat business. Consider your budget. This frees up management to focus on more pressing needs.

2025 195
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Restaurant Loyalty Program Ideas: How to Start

7 Shifts

If you aim to increase customer retention, one of the most important investments is loyalty programs. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. Why get a loyalty program? Why get a loyalty program?

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. Level 2 | Intermediate: Find out how to optimize for guest engagement, reduce ad costs with guest segments, launch lifecycle automations, and tailor loyalty offers.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.