Modern Restaurant Management

MAY 19, 2020

Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. A standard email outlining how your restaurant is dealing with coronavirus isn’t going to cut it. In order to ensure a safe dining environment we are requiring advance reservations.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Modern Restaurant Management

OCTOBER 20, 2023

Rebranding is the process of creating a new identity both visually and strategically through a new logo, website, and marketing strategy. It’s important to start with understanding why you want to rebrand in order to drive the right kind of change. Your ideal audience is the people you want to order your food.

Email Marketing 457

Email Marketing Online Ordering Food Truck Merchandise 457

7 Shifts

SEPTEMBER 9, 2021

For many business owners, email marketing is the ideal solution to fostering relationships outside the restaurant. Most people would think that only big companies should use email marketing while the small ones should go for other restaurant marketing strategies. Pros of Using Email Marketing.

Email Marketing 195

Email Marketing Marketing Seasonal Menu Coupons 195

Harbor Touch

MARCH 18, 2025

Check references carefully and run quick trials. One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). This applies to in-person asking as well as online forms.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

JUNE 20, 2022

Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. For example, a brand may prepare a bulk of their ingredients in a commissary kitchen, and assemble to order in a ghost kitchen. Testing a proven restaurant concept or idea in a new market. Kitchen Pods.

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. These are either percentage-based or fixed dollar costs that go to marketing and operations for the entire business. A strong franchisor-franchisee relationship can be a thing of beauty.

Franchising 435

Franchising Franchise Email Marketing Communication 435

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. You may also benefit from diversification in your market, particularly if you'd like to open your next location close to an existing one.

Management 370

Management Management Document Hiring 370

Goliath Consulting

SEPTEMBER 14, 2020

The franchisor already went through the pains of trial and error and the expense of branding, marketing and putting systems in place,” says Daskowski (4). References: [link] [link] [link] [link] [link] Lobdell, Jackie. The latter is riskier and requires the owner to build the foundations from the ground up. 2020, September 11).

Franchising 393

Franchising Franchise 2021 Fast Casual 393

Modern Restaurant Management

OCTOBER 21, 2019

At the current pace, you might even think that apps have replaced the more traditional processes for placing takeout orders, making reservations or asking menu questions, right? also adjust information on their website or other online business listings to ensure they reflect gluten-free and vegetarian options. Not so fast.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Increasing self-order kiosks and touchless self-checkout terminals. New and enhanced cleaning and disinfecting procedures.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Key benefits: Track customer behavior (order frequency, visit times).

POS 78

POS Loyalty Program Marketing Point of Sale 78

Restaurant Engine

NOVEMBER 11, 2020

According to one email service provider , email marketing outranks popular marketing tools like social media, SEO, and PPC advertising. This means email marketing for your restaurant is more important than ever. Let’s look at the most effective email marketing subject lines for restaurants.

Email Marketing 96

Email Marketing Marketing Coupons Mobile Ordering 96

Social Hospitality: Restaurants

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. Promote Offers Chatbots can email new deals and offers to your list of current customers.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

EATER

FEBRUARY 1, 2021

One of the first things Sylvan Mishima Brackett did after the mayor of San Francisco issued a lockdown order in March was walk a few blocks to a local Best Buy to buy a phone. In May, Eater SF referred to the bento as some of the “prettiest takeout in San Francisco.”. Guests started to get frustrated that they couldn’t get through.

Delivery 318

Delivery Online Ordering Customer Service Point of Sale 318

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Social Hospitality: Restaurants

JULY 5, 2019

Digital marketing has revolutionized the marketing landscape, especially for restaurants. Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Are you marketing your restaurant in the right way? Are you marketing to the right people.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Modern Restaurant Management

JUNE 28, 2024

. “Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Next Restaurants

AUGUST 17, 2022

5 Cybersecurity Tips to Protect Your Online Restaurant Business. Once you have an SSL certificate installed on your restaurant’swebsite, your guests can blindly pay for the purchased food online with their debit or credit cards. Once you install it, your guests will feel protected while paying online.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

7 Shifts

NOVEMBER 3, 2021

This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. In practical terms, think about how many orders your restaurant processes per day using debit or credit.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Indoor Media

FEBRUARY 5, 2021

It may seem like everywhere you look there’s an expensive marketing plan looming, but we have plenty of budget-friendly marketing tips for your small business. Remember that many experts suggest spending somewhere from 5 to 10 percent of your annual revenue on marketing. Get Your Ducks in Order. Establish a Budget.

Marketing 158

Marketing Email Marketing Advertising Coupons 158

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. This marketing strategy is one way you can increase foot traffic to your store.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

ChowNow

APRIL 22, 2022

Just under four years later, the family restaurant has served over 30,000 online orders through ChowNow, earning more than $2.5 With takeout orders comprising over 30% of Sushi-Zen’s total sales, the phone at the family Japanese restaurant was constantly ringing. The Solution: Commission-Free Ordering with a Supportive Team.

Online Ordering 195

Online Ordering Email Marketing Customer Service 2018 195

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. More info is here.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

The Restaurant Times

AUGUST 29, 2020

One of the biggest challenges restaurateurs are facing today is marketing during the reopening. The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. .

Marketing 105

Marketing Social Media Email Marketing Food Safety 105

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. Let’s start – .

Delivery 98

Delivery Marketing Social Media Email Marketing 98

Bingage

FEBRUARY 9, 2023

In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog. Hyper Personalised Marketing 2.0 Personalization refers to communicating with customers at every touchpoint. It enables contactless food ordering.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Restaurant Engine

JANUARY 25, 2023

Either way, you need a website developer to help you with one of the most important marketing tools for your website. 1: You Need a Website If you don’t have any online presence, you definitely need a website. You are hiring a team to create your digital marketing hub. Check references and look at reviews. With 92.1%

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Bingage

JUNE 27, 2023

In today’s competitive e-commerce landscape, building a loyal customer base is crucial for the success of your online store. Personalize the widget, public reward page, and emails to maintain consistent branding and showcase your unique style. Drive sales growth by incentivizing customers through referral rewards.

Loyalty Program 98

Loyalty Program Point of Sale Social Media Email Marketing 98

The Restaurant Times

JUNE 2, 2020

This blog post majorly covers different marketing channels, the planning process as well as tips to increase customer retention for dark kitchens. . You must also not forget that marketing through the right channels can steady your boat during these rough times. . Use Online Referrals . Incentivize Your Customers .

Social Media 81

Social Media Loyalty Program Website Management Online Ordering 81

Open for Business

MAY 2, 2023

Restaurant marketing attracts new customers, keeps regulars coming back, and sets one restaurant apart from the crowd. It’s more important than ever to make savvy marketing central to your business. Quick links What is restaurant marketing? Quick links What is restaurant marketing?

Marketing 78

Marketing Email Marketing Social Media SEO 78

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant Engine

FEBRUARY 22, 2023

This is one of the many reasons your website is the centerpiece of your marketing efforts. It also increases your chances of online orders, which ultimately increases your revenue. This refers to your CMS platform/WordPress updates, plugin updates, theme updates, patches, and bug fixes.

Website Management 110

Website Management Social Media SEO Email Marketing 110