7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. How to measure customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Social Hospitality: Restaurants

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

OCTOBER 21, 2019

A recent study found that 60 percent of consumers prefer to pick up the phone to get in touch with local businesses instead of emailing them or contacting them via social media. There are now phone solutions that allow owners and managers to see what their customers are calling about, the frequency at which they're calling and more.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

EATER

JANUARY 25, 2023

Or as Swanson says on its website: “Our chicken stock is made as you would at home, only on a much larger scale.” Kenji López-Alt told me over email. They responded by phone to say they appreciated my interest but “must refer you to our original statement.” Per its website, Kerry is “creating a world of sustainable nutrition.”

Email Marketing 293

Email Marketing Kitchen Safety Food Safety Consumer Goods 293

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. There’s no need to punch a physical card or process the receipt.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Social Hospitality: Restaurants

JULY 5, 2019

Digital marketing has revolutionized the marketing landscape, especially for restaurants. Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Are you marketing your restaurant in the right way? Are you marketing to the right people.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Open for Business

AUGUST 10, 2023

Think about the roles and responsibilities needed—everything from line cooks and dishwashers to servers and marketing. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. This depends on the size of your restaurant.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

AUGUST 26, 2021

Its founder, Alp Franko, says he doesn’t have enough revenue data to predict too far into the future, but some research he’s seen suggests the market might “double or triple” in the coming years, while other reports predict that ghost kitchens could transform into a $1 trillion industry over the next decade. Does their pay increase?

Dine-in 261

Dine-in Delivery Equipment Front of House 261

Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? Dedicated account support manager, and expert consultation.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. This is one of the many reasons your website is the centerpiece of your marketing efforts. Make sure this isn’t yours.

Website Management 110

Website Management Social Media SEO Email Marketing 110

Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? Dedicated account support manager, and expert consultation.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website.

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Indoor Media

AUGUST 5, 2020

While few would argue that an auto shop website isn’t necessary, the range of what qualifies as a “website” is pretty broad. Whichever route you choose to take, be it build your own or hire a professional, here’s a checklist to help you create an effective, traffic-driving auto shop website. Choose a Website Builder.

SEO 117

SEO Website Management Customer Service Advertising 117

Restaurant Engine

MARCH 10, 2021

As a restaurant owner or manager, you want to drive new customers into your restaurant. One option that hits both of those marketing goals is the restaurant coupon. You can offer these coupons on your website, through your email marketing, through your SMS marketing, and on your social media platforms.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. How does it work?

2021 98

2021 Email Marketing Demo Loyalty Program 98

Bingage

JANUARY 25, 2023

2023 is here with a new trend in the market. For using ChatGPT, one creates an account using their email address from the chat.openai.com web platform. Just like other search engines, you ask a question and a Chatbot generates your answer which is organized in a thread and saved as a reference. ChatGPT: Pros and Cons Pros: 1.

Email Marketing 105

Email Marketing Website Management Reference Social Media 105

The Restaurant Times

JUNE 2, 2020

This blog post majorly covers different marketing channels, the planning process as well as tips to increase customer retention for dark kitchens. . You must also not forget that marketing through the right channels can steady your boat during these rough times. . Manage Reviews Consistently . Work On Your Website .

Social Media 81

Social Media Loyalty Program Website Management Online Ordering 81

Open for Business

MARCH 23, 2023

Restaurant marketing jobs are some of the most important roles in the hospitality industry. A solid marketing strategy will help you attract new guests and keep them coming back, but marketing duties often fall to the bottom of a busy restaurant owner or manager’s to-do list.

2023 78

2023 Marketing Social Media Email Marketing 78

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Lavu

FEBRUARY 21, 2020

These are web-based programs that help businesses in managing their loyalty programs. A loyalty management program keeps customers engaged in a restaurant, keeping them interested in buying its products. This makes retaining customers among the most important priorities for restaurant owners and managers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Indoor Media

JULY 15, 2021

Initially, it was little more than email infrastructure allowing a small group of people to swap business reviews. The name is supposed to reference both “yellow pages” and “help.” ” It wasn’t until 2005 that Yelp launched the first website version that looked somewhat like the Yelp of today. .”

Advertising 78

Advertising Website Management Email Marketing Social Media 78

Open for Business

MARCH 21, 2023

Word-of-mouth marketing and evangelism marketing are valuable parts of a restaurant’s marketing strategy. Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Quick links What is evangelism marketing and word-of-mouth marketing?

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Indoor Media

OCTOBER 28, 2021

A simple thank you note can also do wonders in terms of reputation management and customer retention. Customer appreciation plays a vital role in your online reputation management. For digital testimonials sent via email or left in the comments on a blog post, you can reply by sending a message back or leaving a comment in response.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

Restaurant Engine

MARCH 27, 2024

With this staggering statistic, you can see how vital restaurant reputation management is to your business. To help you with review management tips, let’s look at 10 secrets to online review success. #1: Would they prefer you email them or text them for the review? You can use this on social media and even on your website.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. The New York Times reports that market research firm Euromonitor predicts “ghost kitchens will be a $1 trillion industry in the next 10 years”.

Front of House 78

Front of House Back of House Website Management Delivery 78

Island Media Management

SEPTEMBER 17, 2019

Digital marketing strategies come in different forms now. One of the main ways to grow your business’ online presence is through the growth of its website. In this article, we will be covering both SEO and PPC, and which one should be integrated into your business’ digital marketing strategy. Determine Advertising Budget.

SEO 56

SEO Advertising Website Management Email Marketing 56

Sling

MAY 9, 2021

In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. Willing to refer your product or service to their friends and family. There are many ways to do this, including: Giving access to a website where they can sign up.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Restaurant365

FEBRUARY 11, 2021

Finally, don’t forget the potential to attract applicants through your own website. A custom career page on your website can be an important tool, and yet it is often underutilized. Featuring the page prominently on your website can show how you value your team members. Leverage employee referrals.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

The Restaurant Times

SEPTEMBER 2, 2020

As the competition among restaurants is exceptionally stiff, they need to do the right marketing to succeed. While offline marketing strategies are necessary for restaurants, it is digital marketing strategies that have become the need of the hour. Digital Marketing Strategies That Restaurants In Saudi Arabia Must Follow.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Modern Restaurant Management

JANUARY 7, 2021

Also, there is no other marketing medium that can reach your customers as best and as affordable as email marketing. In fact, 65 percent of small businesses use email to communicate with their clients. Video email marketing makes a lot of sense. Video Email Marketing: What is it and Why Should You do it?

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Save the digital image of your poster so that you can use it for online marketing as well.

Marketing 61

Marketing 2021 Social Media Website Management 61

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for Restaurant? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Kounta

AUGUST 13, 2019

Online, email and print. While hospitality is generally referred to as a ‘hands-on’ industry, the emergence of technology offers new and exciting ways for you to communicate with your audience on a regular basis. You want to create a consistent style, message and theme across all your marketing channels. Loyalty programmes.

Communication 49

Communication Hospitality Email Marketing Social Media 49