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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Wealth Distribution: 80% of wealth is often held by 20% of the population. And heres the other thing about focusing on customer retention: it saves you a boatload of money on marketing. Marketing = tons of your money. For more expert tips, check out our article on social media marketing for restaurants. Thats huge!

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The Best Restaurant Technology Of 2025

ChowNow

If customer retention is a priority consider a digital loyalty program or automated marketing tools. Multi-Channel Integration : Sync with online ordering platforms, third-party delivery apps, and marketing tools for a connected restaurant ecosystem. Consider your budget. This frees up management to focus on more pressing needs.

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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

73% of those employees still receive tips. Implement a tip pool. Tip pooling is another way that restaurants are changing up compensation more fair across the board. A tip pool eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. Local Hero Debuts.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. Level 2 | Intermediate: Find out how to optimize for guest engagement, reduce ad costs with guest segments, launch lifecycle automations, and tailor loyalty offers.

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What Now? COVID-19 Survival Guide for Restaurants

Modern Restaurant Management

Click here to read more tips to help your business get through the pandemic from a financial point of view. and Canada through free delivery and marketing efforts.” and Canada through free delivery and marketing efforts.” Practical tips and considerations regarding employer legal compliance. and Canada.

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The Guide to Success with Ghost Kitchens for Restaurant Owners

7 Shifts

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. Testing a proven restaurant concept or idea in a new market.