Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Lavu

NOVEMBER 10, 2022

Diners want easy ordering options, accurate service, and to receive their food fast. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. What Is Restaurant Automation? Hiring challenges and staff shortages have forced many restaurants to do more with less.

Employee Relations 78

Employee Relations Inventory Point of Sale Fast Casual 78

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. That’s who we serve at Black Box Intelligence. Full-service restaurants.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Clover - Restaurants

MAY 31, 2024

Like any form of technology or tool for a restaurant, there’s typically an up-front investment for installing and maintaining a point of sale system. These prices normally include hardware such as your mobile card reader or point of sale system as well as software services, including restaurant operations and staff management features.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52

Black Box Intelligence

JULY 26, 2022

New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales. Best and worst performing region, segment and cuisine is based on same-store sales growth. Same-Store Sales Growth Lowest Since February 2021. Same-store sales growth was +1.6%

Fast Casual 98

Fast Casual Point of Sale 2022 Fine Dining 98

Modern Restaurant Management

MARCH 15, 2021

They need to know if your brand is fun and casual, professional and fast-paced, or passionate and customer-service oriented. It’s important to be discerning at this point in the process, and to make sure the person you’re engaging with is the right fit for your restaurant. Get the Culture and Branding Right.

Franchise 208

Franchise Franchising Employee Relations Customer Experience 208

Foodable

MARCH 29, 2022

Instacart still could be overvalued relative to DASH, however, as its revenue growth, last year was less than a third of DoorDash’s, 21% versus 69%, while its price-to-sales ratio is more than 50% higher at 13x compared to DASH’s 7.5x. Fast Casual Drive-Thru? Has Private Equity Money Dried up for Restaurants?" on Spreaker.

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

Qu

MARCH 31, 2023

The industry has reached a turning point. 1) More predictable digital sales will enable operational efficiency. 1) More predictable digital sales will enable operational efficiency. Off-premises sales are finally starting to settle into a predictable rhythm. For the most in-depth analysis, download the full report.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Food Supply 195

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. The speeds they can work at might not be as fast as lightning, but as close as humanly possible.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Clover - Restaurants

JULY 5, 2024

restaurant industry continues to evolve and is on the brink of passing a historical $1 trillion in sales , with certain business models standing out for their profitability. Fast food restaurants Fast food restaurants are some of the highest profit margin restaurant businesses to open due to their low operating costs and high customer demand.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Lavu

JANUARY 21, 2020

This includes the pay made to both hourly wages and salaried workers, employee benefits, and taxes. Anything in a restaurant classified as labor-related is considered when calculating restaurant labor cost percentage. You can calculate labor costs percentage using the following methods: Percentage of Sales.

Employee Relations 78

Employee Relations Point of Sale Fast Casual Hiring 78

7 Shifts

APRIL 26, 2023

We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle. And they've built a strong foundation with their culture of care, one that permeates through all aspects of their business. But first, Newton tells us a bit about how the industry has changed during his two-decade career.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 203

2023 Consumer Goods 2022 Point of Sale 203

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.

Influencer 100

Influencer Pricing 2024 Social Media 100

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes. Yelp Economic Average.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. percentage points compared to last month.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The point is that restaurants and dining habits have changed dramatically in the past two centuries. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. foodservice industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., “The U.S.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. million meals in just six weeks.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Casual dining is also trending?about Off-premise Sales and Restaurant Customer Satisfaction. Despite the steadiness of off-premise sales, it’s tied to lower satisfaction. the week of Labor Day.?

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

DECEMBER 31, 2019

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. In FAT Brands restaurants in particular, our franchisees who have ghost kitchens see an additional 10-20 percent in sales each week. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. This 2020 restaurant trend is likely related to a few things – a shift to working from home, a preference for foods that have not been prepared or touched by someone else, and wider availability of grocery delivery services.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Black Box Intelligence

JULY 26, 2022

New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Same-store sales growth was +1.6%

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” US Foods to Acquire Smart Foodservice. reducing to approximately 3.0x

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154