Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. In 2024, we’ll continue to see growth in the payroll segment.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Kitchen Confidential. ?? Topics: Find dining; restaurant management; finding suppliers. ?? Published: 2000 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

EATER

MAY 16, 2024

Some days he’s fine. Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. My son has special needs. Some days all hell breaks loose.

Employee Relations 317

Employee Relations Government Hospitality Take-out 317

Modern Restaurant Management

JANUARY 9, 2020

“We’re excited to team up with DoorDash to bring their industry-leading selection of restaurants to our cardmembers with an added perk to make dining in more rewarding.” “What these two have created with this unique approach to everyday sandwiches and salads is best in class in a growing space of fast-fine concepts.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

7 Shifts

AUGUST 16, 2024

Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards. 72% of employees want corrective feedback to improve their performance. Take advantage of webinars and industry conferences.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. “We believe it is extremely important to capitalize on delivery by maximizing the use of virtual kitchen spaces.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with. First, at 2.1

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

SEPTEMBER 16, 2024

Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments. For the interior, one of the simplest yet most impactful things you can do when preparing to sell a restaurant is to declutter the dining area, kitchen, and storage spaces.

2024 195

2024 Document Point of Sale Cash Management 195

Black Box Intelligence

MARCH 10, 2020

The number of restaurants reopening their dining rooms has steadily increased in recent days. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Texas allowed dining rooms to open on May 1.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

7 Shifts

JULY 1, 2024

Otherwise, you can end up losing money by setting up a barcade at an executive village where most people prefer wining and dining over drinking booze and letting loose. For example, a popular nightclub will need many employees that a cozy neighborhood bar won't, like a house DJ or a valet.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

JUNE 16, 2024

Show genuine care for your staff What better way to reach new customers than by being referred to as a business that genuinely cares for all its employees? For instance, millennials dine out an average of 241 times yearly. Customers today strongly believe in the importance of social responsibility. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Engine

MAY 26, 2021

The future is here, and automated kitchens are trending. The newly imagined restaurant of today might find itself looking to automated kitchens. What is an Automated Kitchen? In the restaurant kitchen, you’ll find many types of automation. The automated kitchen can save on labor costs, human error, and cleanliness.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Cheetah

DECEMBER 1, 2021

As a result, areas reserved for indoor dining, typically 60% of floor space, have become less valuable. Major restaurant chains are even prioritizing off-site dining. This resulted in higher costs, taxes and fines, and made re-renting very hard. Employees need places to get good food, host clients and hold events.

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

Restaurant Engine

DECEMBER 22, 2021

Operating fully automated kitchens can help your restaurant grow. You may have heard of fully automated kitchens, but since they’re relatively new, you might not know exactly what they are. An automated kitchen uses robots to do the cooking for you. An automated kitchen frees up your staff because the “equipment” cooks the food.

Operations 59

Operations Kitchen Safety Customer Service Food Safety 59

The Restaurant Times

FEBRUARY 18, 2022

Enforcing best safety, hygiene, and sanitation practices in the kitchen. Coordinating with kitchen staff and assisting them . Maintain kitchen logs for food safety program compliance. Knowledge about food safety measures: This is a must. Source: Fine Dining Lovers. Test Other Skills.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. The jobs numbers released last week reinforced that PPP is working by keeping employees on payroll and sustaining millions of small businesses through this time.”

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Chris Boyles, VP of Food Safety for Steritech. Ghost kitchens allow you to order from multiple brand menus at a single location. Here are their insights. Drones deliver to your house.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. How Diners Feel.

2020 474

2020 Food Safety Food Supply Kitchen Safety 474

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

DECEMBER 23, 2020

SingleThread has been hailed as the pinnacle of farm-to-table dining. When they finally decided to escape the deteriorating air quality, Kyle and Katina Connaughton packed their two cats, two dogs, and one of their two daughters (the other was in Boston) and her fiance into a farm truck and headed toward safety in Washington state.

Menu 337

Menu Agriculture Vineyard Seasonal Menu 337

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 246

Agriculture Leadership Employee Relations Food Safety 246

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Black Box Intelligence

NOVEMBER 1, 2021

Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Year-over-year check growth was 5.7%

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus. Why is indoor dining inherently riskier than eating outdoors?

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Limitations and consumer demand.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Also investing is Tim Ridgley, founder of Open Dining, which was acquired by Paytronix in August 2019. Missing Restaurant Sounds?

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

EATER

FEBRUARY 13, 2024

And whether it’s as a vehicle for Chaplin’s absurdist physical comedy, or it’s offering romantic depictions of Italian cuisine in Goodfellas and Big Night , or it’s the way the The Menu uses visceral horror and biting satire to critique the extravagance of luxury dining culture, food plays a crucial role in making the movies we love feel real.

Food 358

Food Food Truck Consumer Goods Food Order 358

EATER

AUGUST 21, 2020

Most notably in the food media world, Bon Appétit editor Adam Rapoport resigned in the wake of social media protests by employees of color over unfair treatment , sparked when Teclemariam tweeted a photo of Rapoport in brownface. In late 2011, Rachel Khong was hired as the magazine’s managing editor and first employee.

White Paper 363

White Paper Social Media Magazine Back of House 363

EATER

JULY 22, 2021

Chef Russell Jackson opened the fine dining restaurant Reverence in Harlem just months before the pandemic began. Chefs Russell Jackson and Ian Boden struggled to reconcile their visions of fine dining with their communities’ desires. shed nearly 4 million industry jobs out of 15.6 It keeps me going.”.

Fine Dining 313

Fine Dining Back of House Dine-in Front of House 313

EATER

MAY 26, 2020

Reopening restaurant dining rooms still puts customers and employees at risk. In all but a handful of states , it is now legal or will soon be legal to once again operate dine-in services at restaurants. So the rest of us can eat food in a dining room again? So why is it happening? I dream of eating in restaurants.

Fine Dining 364

Fine Dining Employee Relations Customer Service Dine-in 364