Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

Food Safety 148

Food Safety Certification Food Employee Relations 148

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 429

Food Supply Employee Relations Kitchen Safety Social Media 429

Modern Restaurant Management

OCTOBER 15, 2021

While safety and quality have always been paramount, the ongoing COVID pandemic has amplified these issues. Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Increase Safety, Quality, Accuracy, Productivity, and Efficiency. Minimize Risks.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 167

Training Food Safety Employee Relations Insurance 167

Modern Restaurant Management

JUNE 9, 2021

While our team is extremely excited about seeing each other in person, as a business owner, it‘s my responsibility to ensure we’re being safe, following appropriate CDC guidelines, and making the best decisions to protect our employees. Further, the Rockefeller Foundation found that 44 percent of 1,339 U.S.

Employee Relations 212

Employee Relations Management Management Insurance 212

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. Boost safety and quality protocols. Ensure safety all along the supply chain.

Food Safety 189

Food Safety Kitchen Safety Loyalty Program Employee Relations 189

Modern Restaurant Management

NOVEMBER 2, 2023

Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry.

Kitchen Safety 189

Kitchen Safety Food Safety Allergens Employee Relations 189

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Modern Restaurant Management

SEPTEMBER 15, 2021

Restaurants have traditionally relied on annual, biannual, or quarterly audits, where an inspector visits the facility and conducts an in-person assessment of health and safety protocols. Remote Audits Offer Distinct Food Safety Benefits. Luckily, our industry is resilient. Luckily, our industry is resilient.

Audits 184

Audits Food Safety Employee Relations Document 184

7 Shifts

MARCH 23, 2022

The food and hospitality hasn't changed all that much since '65. When it came to employee scheduling, National Coney Island had about as many methods as it did locations. From menu changes to pandemic-related policy changes, the National Coney Island team sends an announcement every other day, on average. Table of Contents.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

JULY 11, 2024

Professionals in the restaurant industry are acutely aware of the importance of food safety, but its day-to-day implementation continues to be a challenge. Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6

Food Safety 183

Food Safety Education Training Audits 183

Modern Restaurant Management

SEPTEMBER 9, 2020

While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. With or without a pandemic, food safety culture is what you do when no one is looking. When employees feel safe, informed, and engaged, then customers will feel safe.

Management 189

Management Management Food Safety Audits 189

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit.

Kitchen Safety 337

Kitchen Safety Back of House Front of House Food Safety 337

Modern Restaurant Management

JUNE 8, 2020

Safety ordinances can vary widely by city, county, and sate. Your safety and sanitation policies should be in alignment with the latest FDA , CDC , state, and local policies regarding COVID-19. Employee well-being. ServeSafe and food handler certification. Update existing policies to accommodate: Social distancing.

FOH 202

FOH BOH Front of House Employee Relations 202

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Employee health. Download the full guidance, here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

NOVEMBER 20, 2024

Recent outbreaks have highlighted vulnerabilities in food safety systems. These situations highlight a critical reality: even the strongest brands can face significant challenges in today's interconnected food system. Traditional food safety monitoring often relies on manual checklists and visual inspection.

Food Safety 88

Food Safety Kitchen Safety Food Food Supply 88

Modern Restaurant Management

JUNE 6, 2023

To do so, they will need to create a complete food safety program to protect the restaurant itself from reputational harm and financial crisis. Make sure your employees understand when to wash their hands as well as appropriate times to use (and change) gloves. Your workers will take short cuts. coli and salmonella.

Food Safety 177

Food Safety Management Management Kitchen Safety 177

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

DECEMBER 16, 2024

Update Your Employee Handbook Your employee handbook sets the tone for your culture by establishing expectations and aligning your team toward a common goal and vision. Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options.

2025 154

2025 Restaurant Law Audits Employee Relations 154

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. All too often, restaurants are fumbling on that basic principle. Shift that mindset.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

MARCH 10, 2022

Without a direct physical loss due to a covered peril, property programs will not provide protection for business interruption-related loss. The burden has been on Insureds to “prove” that employees and/or third parties (i.e., How Insurance Policies React. New Risk and Exposures Post-Pandemic.

Insurance 175

Insurance Food Safety Employee Relations Front of House 175

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

NOVEMBER 19, 2020

Historically, food service businesses formulated a single year-long budget tailored to labor needs, food costs, average daily revenues, capacity levels and customer trends – all of which were in relation to historical results and relatively stable. Unfortunately, it could take as long as 6-12 months before the entire U.S.

2021 203

2021 Employee Relations Food Safety Customer Service 203

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. In fact, many young workers’ first job experience is in some type of food establishment. Seasonal Jobs and Restaurant Injuries in the Summer. Physical and Mental Attributes.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. We have seen this recently with California’s new minimum wage for fast food workers, as well as the phasing out of tipped wages in Washington, D.C.

Restaurant Law 203

Restaurant Law Employee Relations Kitchen Safety Customer Experience 203

Modern Restaurant Management

APRIL 30, 2021

Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Highlight Your Safety and Hygiene Protocols.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Modern Restaurant Management

MARCH 3, 2021

In the most recent of a series of guidance, the Occupational Safety and Health Administration (“OSHA”) issued “ Protecting Workers: Guidance on Mitigating and Preventing the Spread of COVID-19 in the Workplace ,” on January 29. The guidance informs employees of what they should know.

Employee Relations 159

Employee Relations Food Safety Restaurant Law Education 159

Modern Restaurant Management

OCTOBER 17, 2024

Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business. We frequently see issues at restaurants related to slips and falls, fires and worker injuries. Safety training should take place upon hire for all new employees, but that should not be a one-time event.

Insurance 167

Insurance Kitchen Safety Food Safety Employee Relations 167

Modern Restaurant Management

NOVEMBER 17, 2020

Fast food giant McDonald’s is no stranger to litigation, having defended itself against lawsuits over everything from racial discrimination to hot coffee. And they also reinforce the necessity of ensuring restaurant environments are as safe for employees as they are for patrons in these dangerous times.

Insurance 208

Insurance Employee Relations Food Safety Document 208

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 215

Waste Compost Food Recycling 215

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.” Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

MAY 8, 2020

Employee Protection : It is vital that all restaurants take measures to ensure that their staff does not pose a health risk to other employees and customers. Employees should be advised not to come to work if ill, particularly when exhibiting COVID-19 symptoms. Certain tableside food preparation service may need to cease.

Restaurant Law 224

Restaurant Law Employee Relations Insurance Equipment 224

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 171

Food Safety Certification Employee Relations Restaurant Law 171

The Rail

OCTOBER 7, 2022

million food workers. This scale of operation only seems to be on the rise, with the projected number of restaurant employees expected to grow to 17.2 These can range from food quality complaints to food safety lapses and their consequences. The Importance of Food Safety Training.

Food Safety 87

Food Safety Training Kitchen Safety Food 87

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197