EATER

JANUARY 28, 2021

When the pandemic hit, Tamez continued to support local restaurants, Uni among them, by ordering takeout, but the food was never quite as good, he says. With constantly changing restrictions on indoor dining and the precariousness of relying on revenue from outdoor dining, especially in the midst of brisk winter conditions in much of the U.S.,

Hotels 342

Hotels Fine Dining Dine-in Front of House 342

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive.

Outdoor 363

Outdoor Seating Small Business Customer Service 363

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "Blendid is on a mission to make delicious and customized food accessible to all using robotics and AI.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

JULY 21, 2020

PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5 That means if you get a line of credit as a safety net for an emergency and never use it, you won't have to pay anything for it.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 158

Management Management Employee Relations Communication 158

Focus POS

AUGUST 19, 2020

Right now, restaurants are relying heavily on outdoor patio seating for a large part of their dine-in revenue. However, it’s essential that restauranteurs get their outdoor seating right: . Can you make your outdoor patio dog-friendly? Get F amiliar with R estaurant P atio L aws and R egulations .

Seating 174

Seating Outdoor Restaurant Law POS 174

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 142

Management Management Employee Relations Communication 142

Open for Business

FEBRUARY 29, 2024

She warns that even though a lot of standards are consistent across the country, there are some things that are drastically different, like outdoor seating regulations. The Department of Health really drives so much of the construction for your kitchen, back of house, and outdoor seating areas,” says Jennifer.

License 78

License Certification Kitchen Safety Food Safety 78

Cheetah

DECEMBER 1, 2021

Designated outdoor seating space, on the other hand, has gained value. In addition, restaurant leases frequently neglect complex kitchen requirements such as HVAC, hoods, or fire safety grease traps. Employees need places to get good food, host clients and hold events. Restaurants are a pillar of every neighborhood.

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

The Restaurant Times

OCTOBER 30, 2021

The main objectives of licensing and food safety regulations are: food, health, and hygiene quality assurance. maintain public safety. Food Business Registration. Food Premise Approval. Running unauthorized food premises is a criminal offence and prosecutable by law. protection of children from harm.

License 52

License Insurance Certification Restaurant Law 52

Modern Restaurant Management

AUGUST 19, 2020

Chris Boyles, VP of Food Safety for Steritech. For fast food, as self-driving cars continue to become more sophisticated, the drive-thru may evolve for a pre-order lane. We may eventually simply send an empty car to pick up the food and bypass the delivery driver as well. Here are their insights.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale. Shyam Rao, CEO and Cofounder, Punchh.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

SEPTEMBER 1, 2020

However, among those interested in dining out, needs for health, safety and extraordinary personalized experiences vary greatly, which SevenRooms has categorized into four diner personas. The most important safety measures include: More than one-third of Americans (37 percent) want physical barriers between tables. Diner Dynamics.

2020 472

2020 Food Safety Hotels Dine-in 472

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent).

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

EATER

MARCH 12, 2025

But normalcy is increasingly a fragile concept, and in recent years, the cascade of disasters related to climate and environmental change has become its own ongoing crisis. The couple agreed Gado Gados food wasnt fit for takeout, so instead, they tried something new.

2025 219

2025 Back of House Front of House Kitchen Safety 219

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

EATER

MARCH 19, 2021

They’ve largely been left on their own to weigh staff and customer safety against the need to stay in business. And the decision to make it work has required investing in new systems, setups, and services, all with the knowledge that any new safety mandate could change everything, yet again. Outdoor dining. Instagram pop-ups.

Outdoor 312

Outdoor Kitchen Safety Food Safety Small Business 312

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation.

2020 466

2020 Restaurant Law Food Safety Employee Relations 466

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. The rise of outdoor dining ?? to comply with new and changing regulations.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

EATER

JULY 29, 2021

Most of the transmission across this country is related to people who are unvaccinated.” experienced fewer COVID infections and COVID-related deaths than counties without such mandates. That’s driven a lot by people who — and mostly — by people who are unvaccinated,” Rochelle P. Walensky, the CDC director, said at a news briefing.

Food Safety 317

Food Safety Employee Relations Dine-in Bar 317

EATER

DECEMBER 23, 2020

When they finally decided to escape the deteriorating air quality, Kyle and Katina Connaughton packed their two cats, two dogs, and one of their two daughters (the other was in Boston) and her fiance into a farm truck and headed toward safety in Washington state.

Menu 334

Menu Agriculture Vineyard Seasonal Menu 334

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

EATER

JANUARY 26, 2021

The winterized outdoor dining setup at Detroit Shipping Company. The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more.

Food 246

Food Outdoor Point of Sale Food Safety 246

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

OCTOBER 28, 2021

Others might be taking a graduated approach, from enhanced cleaning procedures to social distancing, to masking, limited outdoor dining, take-out only service or requiring proof of vaccination from all patrons. Carmine’s signage was in relatively small print and well off to the left of the outdoor hostess stand on a busy sidewalk.

Communication 506

Communication Social Media Menu Loyalty Program 506

Black Box Intelligence

NOVEMBER 1, 2021

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. Is your turnover better than your competitors?

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

EATER

OCTOBER 7, 2024

More than a year later, Austin left her job at Starbucks and is now an organizer with Starbucks Workers United, the labor union that has organized more than 10,000 Starbucks employees. It wasn’t just uncomfortable,” Austin says of the heat inside the store; she says she felt concerned for her health and safety. (In

Kitchen Safety 362

Kitchen Safety Front of House Employee Relations Food Safety 362

Hospitality Insurance Group

JUNE 6, 2023

8 tips to safely cater to canine companions Take these safety precautions before opening your outdoor dining area to dogs. As the weather turns warmer, many guests are seeking outdoor dining, and some may wish to bring along canine companions. Offer outdoor access. Say “no” to dogs on chairs and tables.

Food Safety 104

Food Safety Restaurant Law Outdoor Government 104

EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus. Why is indoor dining inherently riskier than eating outdoors?

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364