Modern Restaurant Management

APRIL 13, 2021

Emily was delighted to be back with her franchise friends and pick up some new ideas. Emily and Joe are composites of the business owners I’ve met working with many franchise brands over the last two decades. They relate well with customers, employees and their franchisor. They travel a lot. They manage adversity.

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Modern Restaurant Management

NOVEMBER 13, 2024

Modern Restaurant Management (MRM) magazine reached out to John Cassetta, Restaurant and Franchise Solutions Manager at Aon, for his insights on best practices for restaurants on Drinksgiving. The real challenge for restaurant owners is the increased possibility of alcohol-related incidents, simply due to more time for risks to happen.

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Restaurant Law Employee Relations Customer Service Insurance 446

Modern Restaurant Management

JULY 16, 2021

MRM Franchise Feed features the latest news in the restaurant franchise and MUFSO landscape. ” General Managers must travel by the end of December and the company is encouraging employees to post pictures of their travels on its internal social media site. Überrito Fresh Mex Embarks on Aggressive Franchise Program.

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Franchise Franchising 2021 Employee Relations 411

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. Habit Signs Franchise Development Deal. Wing Zone Refresh. Wing Zone is getting a new look, top photo. It is advancing its U.S.

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Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

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Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

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Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

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Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

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Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

APRIL 29, 2020

In addition to being the hardest hit, these segments are heavily franchised. The PPP, which is administered by the Small Business Administration (SBA), is designed to ensure that businesses with 500 or fewer employees can continue to meet their payroll demands. For example, according to the March 2020 jobs report from the U.S.

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Modern Restaurant Management

JUNE 17, 2021

million jobs due to the pandemic-related closure of dine-in services — roughly two-thirds of restaurant employees in the U.S. The constantly evolving pandemic-related regulations and confusion forced many restaurants to lay off and then rehire staff. According to new federal data, the restaurant industry has lost 5.9

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Technology Employee Relations Online Ordering Customer Service 474

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. Restaurants must also learn to operate with fewer employees and rely more on technology. On the franchise side, what do you foresee in 2023? Are some doing well and others not so?

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2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

APRIL 9, 2020

A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Your BCP must also address how HR and leadership will handle issues related to the employees and patrons. HR is tasked with more than the safety of employees.

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Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

DECEMBER 17, 2024

With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Much of that confidence comes from focusing on stronger employee benefits—like mental health support—and rising wages.

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Modern Restaurant Management

FEBRUARY 18, 2021

Beyond these three significant considerations, you will also need to be aware of franchise disclosure laws and trademark filings, among other issues, as you expand and reshape your business into a ghost kitchen. Moreover, if a franchisee has multiple investors into a franchise, LLCs become more complex from a tax perspective.

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Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out. Elisia Flores.

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Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

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Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

DECEMBER 30, 2020

Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them. This can include hours changes or COVID-related protocols, information about how the business is doing and promotions or discounts, which can be shared “virally” to generate new or repeat business.

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Loyalty Program Email Marketing Online Ordering Employee Relations 542

Modern Restaurant Management

JANUARY 11, 2022

These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. By selecting data-rich vendors with expert-level insights, you can outsource some of the supply-chain burden and focus on what matters most – keeping your customers and employees happy.

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Operations Supplies Uniforms Employee Relations 474

Modern Restaurant Management

MARCH 21, 2023

According to the National Restaurant Association , 62 percent of operators say their restaurant needs more employees to support customer demand. Smart kitchen equipment, such as automated stove tops and automatic recycling oil fryers, make order fulfillment easier, faster, and more consistent.

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Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. Despite this, restaurant owners and franchise brands routinely shy away from discussions around exit strategies or succession planning.

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2030 Franchise Franchising Employee Relations 450

Modern Restaurant Management

MARCH 30, 2020

Paycheck Protection Loans : Restaurants with fewer than 500 employees may borrow money through the Small Business Association (“SBA”) for a variety of costs related to employee compensation and benefits. To qualify, the restaurant must have been in operation on January 31, 2020 and have 500 employees or less.

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Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators. Labor Wars.

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Modern Restaurant Management

NOVEMBER 10, 2022

Product liability insurance can help protect you from the cost of these product-related claims. Workers' Compensation Insurance is an essential coverage to include on your policy if you have any employees. Liquor liability insurance can protect your business from the cost of alcohol-related accidents.

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Insurance Food Truck Food Mobile Ordering 474

7 Shifts

OCTOBER 21, 2021

Fast food chains or quick service restaurants prepare mass-produced take-out food and usually follow a franchise model. Cons: You have limited control because these concepts often follow a franchise model—not ideal if you want to create a unique concept. 24/7 employee scheduling can be challenging. Virtual Restaurants.

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Fast Casual Food Truck Casual Customer Service 370

7 Shifts

NOVEMBER 19, 2019

This is certainly true for the independent entrepreneur, but even large and resourceful restaurant franchises and groups are not immune to the threat—and in some cases, the reality—of rising labor costs. Benefits (Health Care, Employee Discounts, etc.). The amount spent on all labor related costs—including payroll taxes, benefits, etc.

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Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

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Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JULY 24, 2020

While restaurants certainly include national chains, the majority in the US are independently owned and operated, including franchises. Payroll was to be looked at per employee and was limited to $100K on an annualized and pro-rata basis. So how could they pay their employees? Many have been passed down for generations.

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Employee Relations Food Supply Government Small Business 537

Modern Restaurant Management

APRIL 8, 2020

The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. Restaurants and franchises are waived from the SBA’s current affiliation rules within certain criteria – great news for entities with private equity investors. 10 million.

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Employee Relations 2019 Small Business 2018 524

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). based 7shifts users.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. While only 15 percent plan to reduce the number or size of their franchise locations, operators are making other adjustments to their real estate. ” What Restaurant Employees Want at Work.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 12, 2024

The United States District Court in the Eastern District of Texas handed down a summary judgement decision, vacating the National Labor Relations Board’s 2023 Joint Employer Rule. The franchise industry, along with many members of Congress, pushed back on the Joint Employer Rule. Circuit Court.

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2023 Employee Relations Restaurant Law Franchising 251

7 Shifts

FEBRUARY 11, 2020

Download the ebook Seattle Employee Pay & Minimum Wage Laws Seattle Minimum Wage Seattle is known for having one of the highest minimum wages in the United States, which has made it difficult for the city’s restaurateurs to balance high costs with the need to keep prices down in recent years. However, if employees are tipped $2.25

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Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate. " Lightspeed Acquires Upserve.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

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Leadership Employee Relations Front of House Communication 348

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Southern Glazer's Acknowledges Drivers and Warehouse Employees.

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Food Tip Distribution Guest Recovery Food Safety 433