Modern Restaurant Management

JULY 24, 2020

Restaurants and retail are among the industries that have been most severely impacted by the current pandemic. While restaurants certainly include national chains, the majority in the US are independently owned and operated, including franchises. So how could they pay their employees? Many have been passed down for generations.

Employee Relations 537

Employee Relations Food Supply Government Small Business 537

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

AUGUST 17, 2020

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. ” Health of F&B employees and privacy rights.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – The CataBoom team We must continue to develop our solution to provide more choices for employees. In 2024, we’ll continue to see growth in the payroll segment.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

Advertising 361

Advertising Social Media Technology Dine-in 361

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 16, 2020

Placer.believes these numbers show signs of a resilient economy in the face of health concerns and run counter to the notion that the entire retail economy is heading for a major downturn. Retailers are working with both their suppliers and transportation providers to find paths forward to minimize disruption.” percent and 2.9

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

EATER

MARCH 21, 2023

McDonald’s employees walk out during a Fight for $15 protest. In an industry where it’s very hard for workers to unionize because of the franchise model, it creates a way in which workers can have a collective voice in the process of setting the standards in their industry,” said Jacobs. Recent state-level legislation, A.B.

Food 246

Food Food Safety Restaurant Law Franchise 246

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

MARCH 11, 2020

.” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. SpotOn Secures $50M Funding. SpotOn Transact, Inc., top photo, announced $50 million in Series B funding.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MARCH 24, 2020

Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” ” The temporary shift in production began on March 17 and will continue as needed.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., NLRB Approves McDonald's Settlements. “I am truly honored to lead as Fourth Enterprises’ CEO,” said Anderson.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Modern Restaurant Management

DECEMBER 27, 2019

.” A recent Total Economic Impact™ study commissioned by NCR and conducted by Forrester Research of NCR Software Defined Store customers found that an average organization with approximately 750 retail stores could see a 164 percent return on investment through store virtualization. Global Cuisine Winners.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Apicbase

APRIL 5, 2022

That’s where the franchise expansion model comes into play. If you’re considering this business model, make sure you fully understand what a franchise restaurant is. How To Franchise A Restaurant? Develop your franchise using a proven roadmap for franchisors. Develop your franchise using a proven roadmap for franchisors.

Franchise 52

Franchise Franchising Food License 52

Hot Schedules

JULY 17, 2018

These new regulations create major challenges and potential costs for restaurant, hospitality and retail employers throughout the state, requiring them to fundamentally change how they schedule their workers. The law is meant to provide more structure and stability around schedules for hourly employees of large brands.

Management 74

Management Management Restaurant Law Employee Relations 74

Perfect Daily Grind

DECEMBER 16, 2022

The store will be operated by franchise partner Legardére Travel Retail, which already manages around 200 Costa Coffee stores in the Czech Republic, Latvia, and Poland. Customers who use the bag at any 3fe store are eligible for a 10% discount on retail beans. Workers at two Chicago La Colombe locations pursue unionisation.

2030 121

2030 2022 2023 Compost 121

MBB Hospitality

AUGUST 5, 2024

From retail to restaurant management, the right inventory solutions can make a significant impact on profitability and customer satisfaction. Below, we explore various types of inventory services and how businesses can leverage them to better business management and even excel in franchise management settings.

Inventory 52

Inventory Audits Franchise Franchising 52

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Two of the nine franchise locations in Mexico are slated to open in 2021. Modular Chicken.

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Franchise Franchising 2020 2021 508

Perfect Daily Grind

SEPTEMBER 16, 2022

Following the restoration of Saudi Arabia-Thailand relations, Café Amazon opened its first store in Riyadh’s InterHealth Hospital. PTT Oil and Retail Business (PPTOR), which operates Café Amazon, plans to open a total of 150 stores in Saudi Arabia by 2032. Thai coffee chain Café Amazon opens first location in the Middle East.

2022 139

2022 Café Seminar 2023 139

MBB Hospitality

NOVEMBER 12, 2024

This process is particularly nuanced in the restaurant industry, where restaurant rebrandingefforts must be relatable with both loyal patrons and new customers. Engage Stakeholders Involve employees, customers, and partners in the rebranding process to foster a sense of ownership and facilitate a smoother transition.

Email Marketing 52

Email Marketing Website Management Social Media Franchising 52

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries. Yelp Sees COVID Effect.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

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Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Illinois, Massachusetts, Connecticut, and California — primarily led by declines in retail businesses. points in 2018.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 Conversely, when choosing to support big box retailers, they do so because of cost (65 percent), the convenience of buying multiple things at once (54 percent), and overall product selection or variety (46 percent). percentage points compared to the same month in 2019.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

JULY 16, 2021

MRM Franchise Feed features the latest news in the restaurant franchise and MUFSO landscape. ” General Managers must travel by the end of December and the company is encouraging employees to post pictures of their travels on its internal social media site. Überrito Fresh Mex Embarks on Aggressive Franchise Program.

Franchising 411

Franchising Franchise 2021 Employee Relations 411

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

DECEMBER 10, 2021

A Chipotle employee eats inside a SF restaurant in 2020. A recent worker protest at a NYC Chipotle was part of a longer effort by the Service Employees International Union and others to unionize fast-food workers This story was originally published on Civil Eats. Striking McDonald’s employees at a 2016 protest in Los Angeles.

Food 269

Food Restaurant Law Employee Relations 2012 269

7 Shifts

NOVEMBER 3, 2022

The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers. Everyone wins when employees are comfortable bringing up issues before they get worse. “I Check with female employees about how you can help them reach their full potential. Support women who aren't your employees.

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Leadership FOH Website Management BOH 195

Modern Restaurant Management

FEBRUARY 4, 2020

.” Prior to joining Boston Market, Wyatt served as Operations Partner/Vice President of Operations for Panera Bread, where he was responsible for all aspects of operations, including retail, marketing, recruiting, catering, facilities and bakery at more than 40 cafes in Pennsylvania, Delaware and New Jersey.

Online Ordering 305

Online Ordering Hospitality Leadership Design 305

Modern Restaurant Management

APRIL 1, 2025

Whether it's an independent operator hiring a few dozen people per year, or a large national brand hiring several thousand, employee recruitment and retention is a hands-on and time-consuming process. million people.

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Pricing Technology 2025 Point of Sale 251