7 Shifts

FEBRUARY 18, 2020

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. Restaurant servers understand work-induced dreams all too well. When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

OCTOBER 30, 2019

Tips, tip credits and tip pools are staples in the restaurant industry. Restaurant employers utilize them daily. This Rule could affect how employers utilize tip pools and employees who both traditionally earn and do not traditionally earn tips as part of their wages. Earlier this month, the U.S.

Employee Relations 292

Employee Relations Front of House Back of House Restaurant Law 292

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” That money has to come from somewhere.

Front of House 261

Front of House Back of House Employee Relations Small Business 261

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Benefits (Health Care, Employee Discounts, etc.). Benefits (Health Care, Employee Discounts, etc.). Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

Lavu

NOVEMBER 29, 2024

Managing payroll manually in restaurants is time-consuming and error-prone. Payroll automation solves these issues by streamlining tasks like tracking hours, distributing tips, and ensuring compliance with labor laws. Simplifies compliance with labor laws and tax regulations. Integrates with POS systems for seamless operations.

Tip Distribution 78

Tip Distribution Restaurant Law Employee Relations Cash Management 78

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. ."

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

DECEMBER 8, 2023

being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. While front-of-house A.I. in back-of-house restaurant operations as well. How is A.I.

Front of House 294

Front of House Back of House Employee Relations Supplies 294

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. In a statement to Civil Eats, Tyson denied allegations of wrongdoing, but this Arkansas employee is hardly the only one sharing concerns about working conditions in meat processing plants during the pandemic. A nightmare.”.

Food 293

Food Kitchen Safety Front of House Food Safety 293

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. At its start, the pandemic brought us images of vast trenches of rotting onions, piles of abandoned produce, and lakes of wasted milk, dumped by farmers who no longer had restaurants to buy their products.

Food Supply 318

Food Supply Front of House Back of House Supplies 318

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. There are many ways to do this, and making the right choice for your restaurant is paramount to your success.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. Effective employee scheduling means finding the right mix of shifts and shift types for your business.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. " Restaurant real estate changes to align with consumer preference.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. Revolutionize Your Restaurant Operations: In-depth Overview of POS Systems Why POS Integrations Matter for Restaurants Running a restaurant involves juggling a lot of moving parts.

POS 78

POS Operations Online Ordering Mobile Ordering 78

EATER

JANUARY 28, 2022

As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers. If the appeal is denied, “then Darden has written itself out of federal law, basically,” said Harrow.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

EATER

JANUARY 26, 2021

Detroit Shipping Company opens its books to show the highs and lows of operating during the pandemic Annoyingly techie but excruciatingly precise, “pivoting” is now a loaded term in the restaurant world. These pivots require time, resources, creativity, innovation, and, of course, money — and their success can mean a restaurant’s survival.

Food 246

Food Outdoor Point of Sale Food Safety 246

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Restaurant365

NOVEMBER 18, 2021

How you run and track your payroll accounting has a significant impact on restaurant operations. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Tracking labor and payroll data for restaurant employees.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. But it’s going to take more than a few.

BOH 148

BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Cheetah

DECEMBER 2, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. For restaurant owners, digital tip pooling saves valuable time. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Cheetah

DECEMBER 1, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. For restaurant owners, digital tip pooling saves valuable time. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Hot Schedules

FEBRUARY 3, 2020

Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. T here’s one thing we know for sure: across the board, labor is one of the biggest expenses for restaurants and hospitality businesses. How confident are you that you’re maintaining complete compliance with all labor laws?

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

Restaurant365

OCTOBER 30, 2020

In a restaurant, there’s always something that needs to be done. Maybe it’s organizing the walk-in, folding the napkins for the front of the house, or reworking the menus. As a restaurant owner or manager, sometimes you may need to jump in to help keep business running smoothly.

Operations 78

Operations Management Management Inventory 78

Lavu

DECEMBER 20, 2019

The corner cafe, upscale bistro and fine dining restaurant serve different dishes, but all face at least a few common. Restaurant accounting includes items unique to the food service industry. restaurant and the restaurant itself, labor costs typically range from 25 to 40 percent of gross revenue. Tipped Employees.

Cash Management 78

Cash Management Point of Sale Employee Relations Inventory 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78