Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. Now we have an opportunity to be reborn – to change what is wrong with how we operate and come out bigger and better in the end. A NEED FOR CREATIVITY.

Guest Recovery 448

Guest Recovery Front of House Employee Relations Back of House 448

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. Even where restrictions are minimal, labor shortages may keep operators from realizing their full operational capacity.” The State of the Restaurant Industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

SEPTEMBER 3, 2020

With 50 percent or similar stringent dining room occupancy rules established to limit crowds indoors, many restaurants have expressed concern over whether it is even financially feasible to operate within those limitations. Judiciously monitor your employees’ health as well. Facing Extra Expenses When Reopening.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Diner Dynamics.

2020 472

2020 Food Safety Hotels Dine-in 472

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. The survey ran between October 23 and November 13, receiving more than 250 responses from chefs, representing independent restaurants and operators and 44 states throughout the country.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. Optimize assortment : foodservice operators can expand reach by optimizing beverage assortment to fit consumer preferences across dining modes.

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery. Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Rocket Fuel

NOVEMBER 6, 2024

The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Reaching every employee can be a logistical challenge. Many operators start this process in September, but this isn’t required.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Lavu

MARCH 7, 2025

Implementing robust security measures ensures compliance and safeguards both business operations and customer data. Related video from YouTube What Is PCI Compliance? Failing to meet PCI DSS standards can seriously harm a restaurant’s finances, operations, and reputation. What Happens If You Don’t Comply?

POS 78

POS Guest Recovery Document Audits 78

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Recruiting where your potential employees are searching. Recruiting better candidates to re-engage your workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We Throughout this transition, Logan credits his staff for helping to keep things productive and adapting to a new menu, a new operating model, and a new normal in the world at large. “My They stayed together.”

Employee Relations 195

Employee Relations Guest Recovery Communication Food Safety 195

Hot Schedules

NOVEMBER 3, 2021

Leading up to this, its pivotal that operators navigate global supply chain disruptions to continue enticing potential diners with a killer offering. With the very food and beverages your restaurant relies upon to operate no longer assured, knowing who to trust and what to expect over the coming months becomes essential. Related Posts.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Focus on attracting, hiring and retaining the right employees.

2021 136

2021 Cash Management Management Management 136

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. But it’s going to take more than a few.

BOH 148

BOH Back of House Front of House Employee Relations 148

Hot Schedules

APRIL 10, 2020

Whether you are closed temporarily or are adapting to off-premise dining options, operators may have some time on their hands and staff that they may want to put to work – especially if you are expecting to receive Paycheck Protection funds soon. Related Posts. We all want to be back in business and doing what we love.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. . Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know. William (Bill) M.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Black Box Intelligence

SEPTEMBER 26, 2024

After several challenging months, signs of recovery are beginning to appear. Our expectation has always been for a stronger Q4 relative to Q3, and the latest data shows that the recovery may start earlier than expected. Or operate with lower standards which can tank their reputation, ultimately – also – reducing revenue.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Restaurant365

JUNE 24, 2020

Understanding how to decrease controllable costs – food and labor are the big two — helps you drive operational improvements that can increase your financial outcome. Remarkably, many restaurant operators don’t know the margins on each of their menu items. Most restaurants are currently operating reduced hours.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

SpotOn

SEPTEMBER 24, 2024

That idea is catching on—so much that the conference attracts speakers and attendees not just from the restaurant industry but from any business that has human interactions with its clients, customers, or guests. They welcome people into their establishments and treat guests as the heroes of their own stories. He chose rehab.

2024 52

2024 Guest Recovery Employee Relations Hospitality 52

Modern Restaurant Management

SEPTEMBER 23, 2020

” “We were on a path to integrate more technology into our operations before COVID-19 and found ourselves fast-tracking during the pandemic so that we could get back to business as fast as possible, serve our customers and keep our people employed,” said Kevin Youkilis, owner of Loma Brewing Company. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Black Box Intelligence

MARCH 8, 2022

But staffing shortages and supply chain challenges cut into profit margins and created operational headaches. These issues, along with continued surges in COVID infections, are slowing the recovery. . From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. with his first venture being the operation of the Roy Rogers on Rt. Plamondon, Sr. Dies at 88. The Plamondon Companies announced the passing of Peter H. 40 in Frederick, Md.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Aaron Allen & Associates

MARCH 19, 2020

Here is a compilation of restaurant industry-related Coronavirus updates. March 19, 2020 Cameron Mitchell Cameron Mitchell Restaurants announces it will be closing restaurants temporarily and laying-off 4,500 employees. The company said it will continue to cover medical insurance premiums for employees through mid-April.

2020 52

2020 Guest Recovery Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

Franchise 508

Franchise Franchising 2020 2021 508

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My ” Perfectly Designed Pizza Hut.

Franchise 275

Franchise Franchising Loyalty Program Book 275